Avada WhatsApp Chat, FAQ Page
Shopify WhatsApp, Live Chat, Helpdesk, FAQ App Top 2023 apps
Rating
5.0
feedback
1,361
chart
#12,249
All reviews
Rating Breakdown
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Nov. 27, 2022
We had some issues with the FAQ page, but with the help of online assistance from "Emily", the problem was solved quickly! We highly appreciate her support on this issue.
Nov. 27, 2022
Thank you to Aisha for brilliant customer support! Looks like a nice app, I hope our conversion rates will increase.
Nov. 27, 2022
Really good app , with really nice review . Also custommer service is really great. I recommand this app.
Nov. 25, 2022
best team ever especially Liz, who helped me through out the whole process. she is lovely and a pro in her line of work. would recommend it for sure. thank you so much guys thanks Liz for everything
Nov. 25, 2022
I used this app to embed a virtual assist feature, however, a problem occurred where the Icon was not changing Abby came and she solved this problem quite quickly which I loved.
Nov. 25, 2022
It's very helpful. Saved much time. And thank Esther for helping us out. Really excellent customer service.
Nov. 25, 2022
I have some issues with the icons and contact support. I talked to Esther, she instantly deals with the issue with a fast replying time.
Nov. 24, 2022
Very good app, I can highly recommend it! The service is also very good. I had an Supporter called Hana and she helped me very quick with my problems and was super nice!
Nov. 24, 2022
I used this app to add my FAQs to my website and i must say it's a great app to use and most importantly the customer service#Hana
Nov. 23, 2022
I was facing a problem, actually i thought there was a problem and I was fighting with the costumer support and this guy, Prakash, came and helped, he was so patient with me, he kept on helping no matter how rude i was, and at last he made me realize that the issue i was facing was with another app, not with AVADA! This Guy is a legend!
Nov. 23, 2022
good customer service , thanks to esther she was efficient and she helped me in the most efficient way (that's 100 words bitch :))
Nov. 22, 2022
I was looking for a simple FAQ app for my site. Great support, simple setup, and most of all free! Just what I needed.
Nov. 22, 2022
The guys at AVADA are always so helpful, special thanks to Esther and Marcus for their work! cheers guys
Nov. 22, 2022
Fantastic Support and Staff especially Jasmine. I was facing some FAQs Limit Issues which Jasmine resolved within seconds and it was a tremendous experience.
Nov. 22, 2022
Amazing job! Thanks a lot for your help.............................................................
Nov. 21, 2022
This is a really great FAQ app and support is excellent! It does have a few bugs here and there that pop up which caused me to contact support multiple times, however, they are incredibly responsive and have fixed all my problems.
Nov. 21, 2022
Juliana was quick to reply to my need for assistance. She was very helpful and got everything taken care of with no issues at all.
Nov. 21, 2022
Eine sehr hilfreiche App und einfach zu nutzen. Bei Fragen unterstützt mich Jasmine von AVADA schnell, professionell und freundlich. Kann diese App nur empfehlen.
Nov. 21, 2022
Great app so far. Very easy to setup and use. Had some troubles with a translation that did not work well. Contacted support for this. Answered and solved within minutes, great! Could do with some extra features but they have a section where you can suggest an option yourself or vote on options that others have suggested. And they are actually doing something with the feedback. (Not something you see every day.) Of course 5 stars as this app does exactly what is promised and... it's free!