Avada WhatsApp Chat, FAQ Page
Shopify WhatsApp, Live Chat, Helpdesk, FAQ App Top 2023 apps
Rating
5.0
feedback
1,361
chart
#9,299
All reviews
Rating Breakdown
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Nov. 5, 2022
I'm just trying the app for the first time, for the moment the support helped me fastly thanks to Prakash.
Your comments have been shared with our entire team at AVADA. When we hear from happy customers like you, we spread positivity around! Best, AVADA Support Team
Nov. 4, 2022
excelente!!! gostei muito do aplicativo, o suporte é muito eficiente e tem sido otimo trabalhar com o AVADA.
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! All the best, AVADA Support Team
Jan. 30, 2024
Wonderful customer service with Prakash - speedy response, very professional and knowledgeable. Extremely helpful with all the questions and assistance needed. An absolute pleasure to work with Prakash. The app looks amazing! Can't recommend enough this app and team. Thank you again for your help.
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! All the best, AVADA Support Team
Nov. 2, 2022
Prakash was very helpful and kind, he made my life easier. Best support team because of him I am now happy <3
We’re so happy to hear you had a great experience at AVADA. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and have a wonderful day. Sincerely, AVADA Support Team
Oct. 31, 2022
《創業路上的好夥伴》 這款軟體超級好用，對於新創小工作室的我，一看到免費立刻添加。 讓我出乎意料的是，介面非常清楚又好用，滿足我基本需求。 不僅可以自己調整品牌顏色，本地化功能雖然沒有支持我的語言，但是選擇"Other Language"的時候，IME沒有錯亂，還能準確地展示我所有打的字。 客服Jasmine 很專業，不知道哪裡得到我說華語，也主動用華語協助我。 這款軟體真是我生意上的好夥伴！
我们很高兴听到我们的团队为您提供了优质的服务。我们将确保他们收到您的反馈。我们相信这会让他们过上好日子！ 真挚地， AVADA 支持团队
Oct. 31, 2022
Fast support! Works great :) I have an issue with the chat and contacted the support page. They replied instantly and fixed my problem.
You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you. All the best, AVADA Support Team
Oct. 30, 2022
Hervorragend! Die Dame im Chat hat mir mit meinem Anliegen umgehend weitergeholfen und nun ist mein Onlineshop um eine wunderschöne Facette reicher.
Wir haben AVADA entwickelt, um jedem Kunden, der durch unsere Tür kommt, den bestmöglichen Service zu bieten. Wir können Ihnen nicht genug dafür danken, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen und uns daran zu erinnern, warum wir tun, was wir tun. Alles Gute, AVADA-Support-Team
Oct. 29, 2022
Amazing app. I had a few questions while setting it up and Abby was quick to answer and walked me through all the steps, and it worked like a breeze. I higly recommand adding this app if you want a great help desk app, and the best thing it's free.
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Abby receives the recognition she deserves. Thank you again, have a great day! AVADA Support Team
Oct. 29, 2022
Fast and helpful supports........................................................................... thanks
We're happy to hear that our team provided you with excellent service. We'll make sure that they receive your feedback. We're sure it will make their day! Sincerely, AVADA Support Team
Oct. 29, 2022
support very helpful @ Hana . Thanks a lot experience with AVADA FAQs, Helpdesk, Chat...................
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! All the best, AVADA Support Team
Oct. 28, 2022
Prakash was incredibly helpful. I requested support, had to wait less than 5 minutes, and my requests were solved within a few minutes. Overall very pleased with the support. The app seems great, haven't tested it at scale but comes with pre-loaded FAQs and the functionality so far has been excellent.
We’re so happy to hear you had a great experience at AVADA. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and have a wonderful day. Sincerely, AVADA Support Team
Oct. 28, 2022
Just installed the app and the support so far is great. Thank you Jasmine for helping me so quickly. Appreciate the fast response.
Thank you so much! It fills us with pride to know that our service is valued by our community. We strive to be the best we can be every day. Sincerely, AVADA Support Team
Oct. 28, 2022
Liz was amazing in customer service. Really Good app. Has a host of features. I'm also using other Avada products as well so I'm beginning to get used to all the goodness. Definitely give it a shot.
Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day! AVADA Support Team
Oct. 26, 2022
This app is very good. I am using it and it meets the requirements very well. First class service Hakeem solves all problems immediately and has a great team.
It makes our day to hear that we were able to provide you 5-star service. We’ll make sure the entire team at AVADA receives your feedback – they’ll be thrilled to hear your kind words. Wish you many advantages in your business! AVADA Support Team
Oct. 26, 2022
Just installed this app today, the function is great, and it satisfy our needs. Besides, they have great support team, Emily help us a lot when we occured some little problems and they can be solved soon. Thank you for the help, hope this app will be used by more people in the future.
It is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at AVADA. We sincerely thank you for taking the time to share your thoughts with us. All the best, AVADA Support Team
Oct. 25, 2022
Great support from Prakash from the customer service. Zeker een aanrader voor alle Nederlanders daarzooo.
Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your time here. We look forward to the next time we’re able to assist you again. Have a wonderful day! Best, AVADA Support Team
Oct. 24, 2022
Great app to install if you want FAQ page set up for your store. You can customize it to your liking too with the help of AVADA team. Lots of tips were received from the fantastic member, Esther today.
Your comments have been shared with our entire team at AVADA. When we hear from happy customers like you, we spread the positivity around! Best, AVADA Support Team
Oct. 24, 2022
That's a very helpful app. Our customer service team is working hard to reply all the email as soon as possible, but this app give a instant answer to the visitors. And the Avada support's team is amazing. I just send them an message by chat and Hana resolve my issue within 20 sec! I highly recommended this app for any Shopify store owner
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Hana receives the recognition they deserve. Thank you again, have a great day! AVADA Support Team
Oct. 24, 2022
App completa e assistenza top! L'app è semplice da utilizzare e ha veramente molte funzioni per essere gratuita. Ne ho provate altre a pagamento prima, ma questa essendo gratis ha comunque tutte le funzionalità! Assistenza sempre presente e tempestiva nel risolvere i problemi
Grazie per le gentili parole. Siamo grati per il tuo feedback. È nostro piacere fornire il miglior servizio possibile ai nostri clienti e siamo lieti che questo impegno si sia riflesso nel vostro tempo qui. Non vediamo l'ora che arrivi la prossima volta che saremo in grado di assisterti di nuovo. Buona giornata! Migliore, Team di supporto AVADA
Oct. 23, 2022
Just as expected. Great app, customer service was quick and sorted out query promptly. Add additional credibility to my store
We're happy to hear that our team provided you with excellent service. We'll make sure that they receive your feedback. We're sure it will make their day! Sincerely, AVADA Support Team