All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 13, 2022

Ich habe diese Apps für das Erstellen meiner FAQs verwendet und bin mit dem Service sehr zufrieden. Ich kann die App empfehlen!

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2022

I only use the free version at this time, as I not yet, will need to upgrade. Liz from Customer Service, helped me remove the FAQ amount limitation. She was super helpful, friendly and swift! The app itself, is easy to use, and integrates well with my store. I love how the FAQ pages combines the searchability bar, to search through all the FAQ's

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2022

Great app and great service. Makes for a tidy location for all question and answer needed by customers.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2022

Fast reliable and good support from Liz !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Store

Kankin

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2022

App is very direct and user friendly. Prakash is very friendly! Good service from the team. Can always count on them for assitance.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2022

Great support from the support team. A man named Prakash helped me. He was quick to answer and very efficient. Thank you !

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

Esther help me with a situation i was having trouble with, she solved the problem very fast and the attention was excellent!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

Really Great app. Emily did a great job helping me with any questions I had! she was quick to respond too!

Store

Voeux

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

Hana & Tech team assisted me with my issues in a jiffy, & my faq page was up in 10 minutes. Very responsive support team!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

I have just installed it but it seems great and helpful till now in addition to quick customer service with Hana

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

Application très utile et facile d'utilisation pour avoir un outils de communication rapide et efficace. Service client de la part d'Esther réactif et agréable

Store

TYFIA

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

App is working great for so far. I am using FAQ page and i am happy with the results. Also great customer service!

Using app

22 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

Any app by AVADA is all you need on Shopify! Super easy to use and very helpful! Plus the customer service is wonderful and immediately responsive. Aisha provided me quick assistance and helped me unlock all the AVADA features.

Using app

About 1 year

Total reviews

5

Average rating

3.6

Developer Reply

Thanks for sharing your positive review of our app and service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our app. Wish you many advantages in your business! AVADA Support Team

5 / 5 Share

Nov. 8, 2022

The Customer Service is some of the best I have experienced with any app. Very fast and they went above and beyond. App is easy to use. Would Recommend giving this app a go for sure!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to support you. Regards, AVADA Support Team

5 / 5 Share

Nov. 7, 2022

I just downloaded this app and I already love it! The customer service is very quick and easy and it's very simple to navigate through. I also really appreciate Esther for helping me with anything necessary. She really made the app that much easier and resourceful to use.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

We’re blown away by your kind words! We’re sure that the whole community would like to hear your detailed review of our app. Thanks again, and have a great day! Best, AVADA Support Team

5 / 5 Share

Nov. 7, 2022

Emily was very quick and helpful. I asked for help to increase the number of FAQS that I could have. Thank you

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Our team enjoys doing what they do because of customers like you. Your review just made our day. Thank you so much! Sincerely, AVADA Support Team

5 / 5 Share

Nov. 6, 2022

Aisha from AVADA was very quick friendly customer response. The app is very easy to install and customize.

Using app

31 minutes

Total reviews

4

Average rating

5.0

Developer Reply

We built AVADA to provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. All the best, AVADA Support Team

4 / 5 Share

Nov. 6, 2022

Amazing service, Prakash provided amazing service as part of the live chat, prompt and answered all my questions

Store

UpWakes

Using app

29 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day! AVADA Support Team

5 / 5 Share

Nov. 6, 2022

so far sooo goood!!!! very helpful. This seems to be an app that alot of small business owners will need.

Using app

5 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much! It fills us with pride to know that our service is valued by our community. We strive to be the best we can be every day. Sincerely, AVADA Support Team

4 / 5 Share

Nov. 6, 2022

I use this app for my website and recommend it to other business entrepreneurs. Also the customer care are always assisting on ongoing issues.

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

We're happy to hear that our team provided you with excellent service. We'll make sure that they receive your feedback. We're sure it will make their day! Sincerely, AVADA Support Team