Avada WhatsApp Chat, FAQ Page
Shopify WhatsApp, Live Chat, Helpdesk, FAQ App Top 2023 apps
Rating
5.0
feedback
1,361
chart
#11,339
All reviews
Rating Breakdown
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Feb. 12, 2024
I started using this App for the FAQ. Always needed in any store. It is incredibly easy to set up and incredibly easy to navigate. I had a few questions, and I immediately got Esther online. In 2 minutes, she solved everything without any extra explanation. I can only say I wish all Apps on Shopify had such service instead of being told no one is around from Friday to Monday. If you sell in the digital age, you need to be able to answer customers immediately or at least within a few hours. Avada did not disappoint, Not in the App, Esther's service, or the ease of use. If you need a FAQ this is the app!
Feb. 12, 2024
Esther was very helpful and helped me fix everything so quickly. Will definitely recommend this app
Feb. 12, 2024
I really like this app, I wanted an FAQ page and that’s what I got. Hana helped me with every problem I had. Once again thank you!
Feb. 12, 2024
This is a very well done app for generating FAQs pages. I liked my experience with the support via Live Chat: they help you setting up the FAQ page and with any problem you might have with the page style. Esther from the customer support was great!
Feb. 12, 2024
I am incredibly satisfied with the exceptional customer support provided by Tiana and Maison at Avada. Their dedication and expertise were evident in assisting me with updating my logo on the Avada chat. Tiana and Maison went above and beyond to ensure a seamless experience, patiently guiding me through the process. Their prompt responses and effective solutions truly exceeded my expectations. I am grateful for their outstanding support, making the entire interaction a positive and stress-free one. Kudos to Tiana and Maison for their professionalism and commitment to customer satisfaction! Thanks again!
Feb. 12, 2024
The app seems to work well and is easy to use. I had an issue and contacted support. Esther responded to me, and she resolved my problem very well; thank you!
Feb. 11, 2024
Amazing service! If all businesses treated their customers as well as this team did for us, customer satisfaction would be universal!
Feb. 10, 2024
a simple app that works great, thanks to the excellent support, especially thanks to Pamela who solved many problems for me
Feb. 10, 2024
I have never seen better support. I had a problem and it was solved immediately. I recommend it to everyone
Feb. 10, 2024
Amazing support from Esther for helping us customize the widget to meet our requirements.
Feb. 9, 2024
The app is brilliant, easy to use, and has great customer support, particularly Hana who helped me with some custom CSS and guidance on FAQs. I couldn't believe this app is free.
Feb. 9, 2024
Absolutely amazing service! Liz and the team responded in seconds and quickly provided multiple solutions with chat button positioning and other small aesthetic changes Very happy, I highly recommend this app and the service.
Feb. 8, 2024
Amazing customer service, Audrey and Toby met all of my needs and made the entire set up streamlined and effortless. I had many questions that were answered efficiently and I enjoyed setting up all the features on this app. One of the best apps out there for Shopify chat, FAQ. Thank you so much
Feb. 8, 2024
Had some issues and questions solved by Pamela of the support team. Very friendly and quick.
Feb. 8, 2024
Great App with excellent customer support! Especially Hana was very ambitious to solve a problem we had with our FAQ page. Thank you very much!
Feb. 8, 2024
Great app and great support. Hana was so hepful. Very happy with the attention
Feb. 8, 2024
I want to express my sincere appreciation for the exceptional support provided by Hana! She was incredibly helpful and resolved my issue promptly. I'm very impressed with the level of service and would highly recommend their support to anyone in need. Thank you again!