All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Feb. 18, 2024

Great service from Tiana and Tony, very helpful & professional.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2024

So far I was very happy using this app because of several reasons: 1) it's very lightweight and doesn't slow down your store (while some other apps increase blocking time by 500-1000 ms!); 2) easy to set up and customize; 3) I had just one error during setting this app and support agent Emily was very quick and helpful with resolving this issue.

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Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2024

He tenido un problema con api de whatsapp y Esther me lo ha solucionado en 5 minutos.

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Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2024

Esther was a great help and resource. She logged into the backend of our website and resolved our issue quickly with 100% accuracy. We greatly value her service and recommend this app. Thank you.

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Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2024

Pamela was great very helpful and very friendly. The app is also very well done.

Store

Comfy

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Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 17, 2024

Tiana and Gideon are so cool, there service was great

Store

My Store

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5 / 5 Share

Feb. 17, 2024

Customer Service Team is very helpful and polite. Abby and Gideon helped me with all the problems in a perfect manner. Thank you

Store

ACplus

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Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

Hallyfe provided exceptional customer service while assisting me with the Avada FAQs app. His patience, expertise, and prompt responses truly made a difference in streamlining my experience. Support that went above and beyond my expectations!

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Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

perfect chat suport

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Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

Great functionality, easy setup and amazing support! The team where quick to help with all questions and even helped us make some customization.

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Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

Very smart apps and gentle client support with Esther that helps me in every request

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Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

Esther was always there when I needed help, responding promptly and efficiently. Her support made dealing with any issues effortless. I'm really impressed with the level of service provided by Esther and the support team.

Store

My Store

Using app

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5 / 5 Share

Feb. 14, 2024

Love this app! Love all AVADA products and their Customer Service is awesome! If you haven't taken the time to look at their apps, you really should. The cover almost everything you need for online store in order to make your customers' shopping experience phenomenal! Can't recommend them more!

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Total reviews

15

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

Perfect Support. Tiana and Gideon are a perfect helpers.

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Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 13, 2024

Started building my FAQ page with this app and have been running smooth like butter. The drop-down option for the FAQ is convenient. Tiana helped with verifying my website for extra icons for the categories of questions. Thanks Tiana!

Using app

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Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

Great experience with Avada, I have set up the FAQ page and Hana was able to assist with all of my questions very promptly. Very helpful service. I would recommend!

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Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

It was awesome , Hana helped me in solving few glitch

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Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

This app, just the others in its suite, are really good for helping you sell more and keep your customers happy. If you have any questions, just ask Esther from the Avada team. She's great at answering quickly. I really think you should use this app!

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Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

Support team was great and responsive in answering any queries I had. Guided me to solutions for issues I faced.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

This app is amazing so far and is doing everything we need for free! Esther has been super responsive as well and has been great.

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Total reviews

1

Average rating

5.0