All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 4, 2022

I've been so impressed with both the App itself and the support received. Jasmine was so quick to help with my technical questions and had even done one of my requests before I requested it ;)

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2022

So far so good! Great and fast support and they did everything I asked for. Great job with the application!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2022

Excellent support team. I needed help getting things set up and they answered within minutes and guided me. Perfect for a nice FAQ page

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2022

Support team was insanely fast and efficient. In-app integration was a breeze. I got all questions and concerns answered and solved within 15mins. Prakash was an absolute gem, could not have done this without him. 10-10 would recommend using AVADA's FAQ app module.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2022

Werkt super eenvoudig en ziet er zeer netjes uit. En mocht je alsnog vragen hebben over functionaliteiten, neem dan contact op met Esther van de helpdesk. Zij kan je overal mee helpen!

Store

SUNZEST

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2022

Abby helped us really fast! This is app is helpful. I highly recommend it to everyone, especially if you just opened your store.

Using app

1 day

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 1, 2022

So far so good. We needed an effective FAQ page and this App seems to provide what we are looking for.

Using app

About 1 hour

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 30, 2022

Great customization I have tons of options to communicate with my clients, app looks good in my website and they have amazing customer service. Jasmine was awesome helping me with all my questions!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

This app is very helpful to me, and the operation is simple, the customer service Esther's service attitude is very good, I highly recommend this FAQ app.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

I was impressed with the speed of response and the quality of service. Esther from support team helped me solve my problem quickly and effectively so i have to thanks her.

Store

FITTURA

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

Esther is very nice. She give me a relly quick help. And also, this app really help my business to improve my sale.

Using app

32 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

FAQを作成したく、お試しで利用させていただきましたが、カスタマーサポートが迅速で、丁寧で、安心できるアプリでした。(現在使用中ですので、まだわかりませんが、今後使用させていただき、さらに様子を見たいと思います。)

Using app

6 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 26, 2022

El servicio de atención al cliente es excelente! Hana nos ayudo a personalizar todo lo que queríamos para que quedara justo como deseábamos.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

Easy to use app and nice features to come with it. Customer service is highly responsive and helpful

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

Esther helped me with the technical problems I had. Excellent customer support. And having unlimited FAQs is great to have.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

i used this app to help me set up my FAQ page on my website and Emily was so helpful with guiding me through everything it was a nice experience.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

Tienen un excelente servicio al cliente te responden sin importar la hora que sea, y sus FAQS son espectaculares.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

We are just a startup but found this app matches our needs. The help desk is super speedy and supportive. Great, and I wish you success all.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

This app is very useful and helpful for users who want to create a great FAQ. I like how user friendly the app is. I would recommend this app to anyone looking for a quick and easy way to create a FAQ on Shopify.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

My customer service agent, Esther, was very helpful in getting me setup . She was attentive and very nice!.And the app is nice and interactive.

Using app

About 2 hours

Total reviews

3

Average rating

5.0