All reviews

Rating Breakdown

  • 5
    92% (592 ratings)
  • 4
    7% (45 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 98% (633)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 1, 2023

Thank you so much to the wonderful team at Avada, especially Esther, Sunny, Tony, Prakash and Jasmine who worked quickly to improve our invoices for us. The customer service was excellent. I highly recommend Avada.

Store

PlanBee

Using app

Almost 3 years

Total reviews

12

Average rating

5.0

5 / 5 Share

March 1, 2023

Very helpful and quick service from Esther, especially considering we are only using a trial version of the app for now, would recommend!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

Great support and help by Jasmine. She answered all my queries relating to orders and invoices. Really appreciate it.

Using app

About 20 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

Nous utilisons AVADA depuis plus d'un an et nous sommes satisfaits. Le service support est performant également et réponds vite aux questions ;)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 17, 2023

Le service technique est tres performant, merci! la facture est presque parfaite. Ce n'était pas évident car la base Shopify est inadaptée au systèmes français. Merci Sunny

Using app

7 days

Total reviews

1

Average rating

4.0

5 / 5 Share

July 17, 2023

Esther and Tony. A Major task is solved. Great Work Keep it up. All the best for your future endeavors.

Store

Pramogh

Using app

5 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 16, 2023

Es la única aplicación que te permite configurar bien los impuestos, te permite enviar una copia al contador por cada pedido y así hacer más automática la facturación. He pasado por muchas aplicaciones de facturas, pero AVADA es la mejor ya que te permite todo. El soporte técnico es rápido y muy eficiente. Sin duda la mejor aplicación de facturas.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 15, 2023

Very good app, very good and quick support. Thanks a lot to Esther and Roger who found a solution to my problem very quickly.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2023

Started using this app today and installation was quick and easy with Emily's help from the support team! She patiently and amicably walked me through the invoice email instructions and helped install the code via Shopify. Thanks Emily!

Using app

About 4 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 14, 2023

Really happy with the whole customer service experience. We have been using Avada for a couple of years without any problems at all or need to contact them. However, just recently, I needed the totals on the invoices set up in a specific way for UK to EU sales (IOSS Compliancy) and Avada were able to help me with this quickly and efficiently. I wouldn't hesitate in recommending Avada for all your customer invoicing requirements.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 10, 2023

So far so good, thanks Hana for your quick support! If everything goes as expected we will go for the pro plan.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

I've been using this app for a while and I recommend it. Good customer service team who are happy to help too.

Using app

About 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 9, 2023

Excellent support. Any issues with invoices, they will help within minutes. Would highly recommend these folk!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

Muy buena experiencia, la facilidad para personalizar nuestras facturas fue increible. Y cuando tuve un problema para hacer presupuestos (lo que la aplicacion de Shopify Printer no te permite) el servicio tecnico resolvio el problema en al dia. Dejando el template de Presupuestos exactamente como lo queria

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

March 27, 2023

I was having difficulties with getting an invoice to work, but was helped really quickly with Lydia and William. Great app, always get great help when I need it

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2023

Liz was super helpful and had my Invoice adjustment request sorted out in less than 10 min. Thank you for the help.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2023

I required assistance due to having a “502 error”, making me unable to print orders or invoices. I got onto customer support and Esther and Gideon were extremely polite and helpful. They have me back up and running within 30 mins. I’m very appreciative and will continue to use Avada for all my ordering/invoicing needs.

Store

Jarvvos

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

Top application, very useful and top support. I had a problem with the template and Abby helped to get solved very fast!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

We have been testing this app for near a month and they support is just superb and very quick and pleasant. they try their best to understand customer needs and propose a solution for it. Lydia was my support agent and Tech guy "Tony" was dev who solved my problem. Jasmine and Esther also helped tremendously. I whole heartily approve of this app.

Using app

18 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 16, 2023

Très bon SAV Hana à été très à l'écoute et réactive pour régler un problème sur le formulaire. Merci Hana

Using app

3 days

Total reviews

1

Average rating

5.0