All reviews

Rating Breakdown

  • 5
    92% (592 ratings)
  • 4
    7% (45 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 98% (633)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 11, 2023

Really handy features and fast great customer service.Very good customer service helped us solve many problems.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2023

I already had installed avada for my german shop but there were still some questions. Hana was very helpful and fast replying to all new questions, the support is great!

Using app

32 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2023

Excellent customer service, also responsive. Very intuitive service. Thanks to Abby for her help. I recommend 100%

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 26, 2023

Client service on the top ! One proble, one solution in few minutes. Amazing experience with Sunny !

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

April 21, 2023

The support service is very efficient and fast. Thank you so much Esther for the help!! I just have started to use this application but at first glance it seems to be easy to use.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

April 20, 2023

Great time saver. It does a wonderful job for its cost. Very easy and intuitive to use and navigate. 100% recommended.

Using app

About 2 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

April 19, 2023

The support at Avada is great. Esther was very friendly and quick to answer all questions! Thank you, Esther!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2023

Prakash from Avada support is a great consultant, he helped me very quickly and answered all my questions

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2023

Hana a été très réactive quant à ma demande. Elle a su répondre à mes attentes tout en étant très gentille. Je remercie Hana ainsi que l'équipe Avada pour leur disponibilité et leur aide.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

April 12, 2023

have had a relatively good experience the support has been great Hanna was the main person i was talking to and the app has a good amount of customization but the were a few errors that were quickly fixed by support.

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

April 6, 2023

Nice customisation options and super quick Support Can really recommend this app, super useful and easy to use

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2023

Quick support and very easy and simple to sent up and use!! It is highly recommeded if you need to send the invoice to the customer asap.

Using app

43 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Tiana and Maison are awesome! Super fast when it comes to changing the template of the invoice! Thanks so much for the great help!!!!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2023

So far everything is working well. Hope to see more advanced features updated in the future. Had a small problem setting up the automated emails, and Emily from the support team was nice and quick to help solve it. Overall it is recommended.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2023

Goed Service from Emily :) Needed some help with automation and she fixed it in a couple of minutes.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2023

Great app, easy to use, and great customer service, Abby was fast and help us solve all our questions.

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

March 15, 2023

We use this APP for a while now. I do recommend for people how need custom invoices and want to take control of the code. The support by chat is good. Emily helped me twice already and with an A+

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 13, 2023

I use this app since 2020 and coudn't ask for a better experience, it simply works very well. Recently I got some questions and Esther from customer service helps me in seconds to solve them. They are the best :)

Using app

Over 2 years

Total reviews

4

Average rating

3.3

5 / 5 Share

March 10, 2023

The support Team is awesome! Especially Sunny - she helped us faster than i could type ;) Thank you very very much!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2023

Great customer support ! They took a long time with me to make my invoice template display all the infiormations i need. Very welcoming and helpful

Using app

Over 1 year

Total reviews

1

Average rating

5.0