All reviews

Rating Breakdown

  • 5
    93% (603 ratings)
  • 4
    6% (40 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 98% (637)
Review RSS Feed Review RSS Feed

4 / 5 Share

Dec. 14, 2023

Esther and all the team are super helpful 10/10 for the support team

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 13, 2023

Needed an edit to my invoice template and thanks to Audrey and William it got done in 10 minutes.

Store

Beldeur

Using app

About 1 hour

Total reviews

7

Average rating

5.0

1 / 5 Share

Dec. 12, 2023

Application avec beaucoup de bug, de plus ils affiches par défaut les remarques confidentielles liées au commandes sur la facture. Même quand l'option est désactivé. Les clients peuvent voir les remarques confidentielles.

Store

Diyara

Using app

Over 2 years

Total reviews

4

Average rating

3.0

Developer Reply

Dear Diyara team, We appreciate your feedback and apologize for any inconvenience you've experienced. We take user concerns seriously, and we want to address the issues you've raised. We've already sent a follow-up email to the address associated with your account. Kindly check your email, and we'll do our best to assist you further. Thank you for bringing this to our attention, and we look forward to resolving any issues you may have. Best regards, Avada Support Team

5 / 5 Share

Dec. 7, 2023

Jasmine was really helpful in narrowing down the problem

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

Facile à utiliser et communication hyper rapide et pratique

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Very helpful and efficient support from Esther!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2026

Très bon échange avec Hena et Kupika, résolution de notre problème, merci bcp !

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Great product with a great customer service. We had the chance to be assisted by Emily in setting up our invoicing template which has local and international compliance requirements. Emily ;iaised back and force between us and the dev team until we got the perfect template. I highly recommend Avada.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

Very easy to setup & excellent support

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

Jasmine was immediate, very detailed and helpful with us while we set up the app. Super straight forward and easy to use.

Store

STORROR

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

Great support by Anthea - thank you!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

Very good application with fast and efficient service !

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

Assistance available 24/7 and very kind and efficient to help you solve your issue. Easy to use to edit your invoice but also to save it on a drive which is very useful to have it safe automatically.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Oct. 25, 2023

i had to contact the support department as the templates we use were not compatible with our printer and were chopping line off the print. Sunny and Abby were superb and go the templates udated

Using app

Over 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 23, 2023

Excellent service provided by AVADA, nothing is ever too much trouble. Would highly recommend.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2023

This is a great app! Really Great support. I have been relying on this app for our invoices. But what was missing was the customer company name. I got on to the Chat support and Abby was kind enough to help me add it in on the spot. Great support, Abby. Thank you.

Using app

Over 3 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Oct. 18, 2023

Hana" and "William" nice!

Using app

About 1 hour

Total reviews

3

Average rating

4.3

5 / 5 Share

Oct. 13, 2023

Great service from Lizz, she was skilled and gave her time and was very patient

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2023

Many thanks to Esther for his help

Store

ebebek

Using app

About 1 year

Total reviews

12

Average rating

5.0

4 / 5 Share

Oct. 2, 2023

I had a few issues with the app but contacted Esther through chat and she was so helpful! Thank you Esther. :)

Using app

Over 1 year

Total reviews

1

Average rating

4.0