All reviews

Rating Breakdown

  • 5
    91% (828 ratings)
  • 4
    7% (64 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    1% (6 ratings)
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4 / 5 Share

April 12, 2023

have had a relatively good experience the support has been great Hanna was the main person i was talking to and the app has a good amount of customization but the were a few errors that were quickly fixed by support.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

April 6, 2023

Nice customisation options and super quick Support Can really recommend this app, super useful and easy to use

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2023

Quick support and very easy and simple to sent up and use!! It is highly recommeded if you need to send the invoice to the customer asap.

Using app

43 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

March 30, 2023

Super helpful support staff. They managed to fix the display issues in our invoice in timely manner. Thank you Emily for the fast response.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2023

L'application permet d'intégrer les factures dans les mails Shopify. Le support est en anglais mais est très réactif et m'a aidé à configurer en quelques minutes seulement.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2023

So far everything is working well. Hope to see more advanced features updated in the future. Had a small problem setting up the automated emails, and Emily from the support team was nice and quick to help solve it. Overall it is recommended.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2023

Goed Service from Emily :) Needed some help with automation and she fixed it in a couple of minutes.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2023

Great app, easy to use, and great customer service, Abby was fast and help us solve all our questions.

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 15, 2023

Rapide, efficace, sincèrement mon avis rejoins simplement les autres ! Merci encore pour votre rapidité

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 15, 2023

We use this APP for a while now. I do recommend for people how need custom invoices and want to take control of the code. The support by chat is good. Emily helped me twice already and with an A+

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2023

I was very pleased with the response and help I received today. I would recommend this app to others.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2023

I use this app since 2020 and coudn't ask for a better experience, it simply works very well. Recently I got some questions and Esther from customer service helps me in seconds to solve them. They are the best :)

Using app

Over 2 years

Total reviews

4

Average rating

3.3

5 / 5 Share

March 10, 2023

The support Team is awesome! Especially Sunny - she helped us faster than i could type ;) Thank you very very much!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2023

Great customer support ! They took a long time with me to make my invoice template display all the infiormations i need. Very welcoming and helpful

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2023

great customer service, app is easy to install, and there is a free plan, so that is great to start. thanks you to the team sunny was great to help me

Using app

About 21 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 1, 2023

Thank you so much to the wonderful team at Avada, especially Esther, Sunny, Tony, Prakash and Jasmine who worked quickly to improve our invoices for us. The customer service was excellent. I highly recommend Avada.

Store

PlanBee

Using app

Almost 3 years

Total reviews

12

Average rating

4.9

5 / 5 Share

March 1, 2023

Very helpful and quick service from Esther, especially considering we are only using a trial version of the app for now, would recommend!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

Great support and help by Jasmine. She answered all my queries relating to orders and invoices. Really appreciate it.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

Nous utilisons AVADA depuis plus d'un an et nous sommes satisfaits. Le service support est performant également et réponds vite aux questions ;)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 17, 2023

Le service technique est tres performant, merci! la facture est presque parfaite. Ce n'était pas évident car la base Shopify est inadaptée au systèmes français. Merci Sunny

Using app

7 days

Total reviews

1

Average rating

4.0