All reviews

Rating Breakdown

  • 5
    91% (828 ratings)
  • 4
    7% (64 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    1% (6 ratings)
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5 / 5 Share

Sept. 12, 2022

Easy and convenient to use. Great staff support. Hana was very patient with all my requests and diligently fulfilled all my needs with no issues.

Using app

6 days

Total reviews

1

Average rating

5.0

3 / 5 Share

Sept. 8, 2022

Worked for a bit but very little customization. When trying to create an orders template it kept bringing up an error and the support team was unable to help since they are overseas and it is a 12 hour difference. I found a cheaper and easier to use app that has a lot more customization.

Using app

About 1 month

Total reviews

2

Average rating

4.0

5 / 5 Share

Sept. 7, 2022

Esther was great at getting the task done quickly. Give Esther a raise; well deserved. Service is great.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2022

Emily is sweet, quick and give a phenomenal customer service. much appreciated. and even they provide this service for free!

Store

Starlee

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

Bonjour, Service rapide et efficace de l'équipe technique, Abby qui m'a dépannée est très professionnelle. Ce qui me pose problème, c'est que tout est en anglais et rien n'est traduit en français... ce qui manque le plus est une vidéo sur la configuration des factures en français, je n'ai rien compris et je ne suis pas sûr d'avoir pu apporter les modifications adéquates. Cordialement, Hervé

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2022

No complaints easy to use & chat feature is awesome to get assistance quickly Hakeem is amazing he was so sweet helpful.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

We have been using Avada already for a while, but now with the new EU e-commerce tax laws, we need to show the different tax rates on the invoice. So each country has a different tax rate for our products and another rate for the shipping costs. I contacted support and Tony from Avada was able to help me. He went into my template and set it up correctly and now our invoices are exactly the way we need the, The customer support was amazing. I truly recommend Tony and kudos to Avada for great customer support.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

gets the job done, recommended app for creating invoices and automating the process especially for international orders

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

Muy buen servicio, Tony es un crack. Los templates estan muy bien pero falta adaptar cosas que no funcionan igual en todos los paises. Tony me lo adapto todo al milimetro, muchas gracias!

Store

Devenur

Using app

About 2 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Aug. 23, 2022

We have recently started to use the app for documentation/accounting purposes and has made several adjustments to the template to meet our needs. The team of support personnel is very responsive, and a great help. I had help from 4-5 team members in one day, as I had a few questions. Looking forward to using this app.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 23, 2022

Très bonne application, facile d'utilisation, support client professionnel et à l'écoute (Merci Hana )

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

Customer service was fast and very responsive to my needs. I would definitely recommend. I also love that there is so much variety.

Using app

5 months

Total reviews

11

Average rating

4.6

5 / 5 Share

Aug. 19, 2022

Good functionality, very quick and pleasant support by Jasmine. Some minor template issues could be temporarily solved within the hour. Permanent fix will be included in next update.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2022

Very impressed with their customer service, very helpful and always willing to assist with any issues we have. Would highly recommend for invoicing and very easy to use and set up

Using app

9 days

Total reviews

4

Average rating

4.3

5 / 5 Share

Aug. 18, 2022

Ik ben aan de slag gegaan met deze app maar ik wilde best veel zaken aangepast hebben. Esther heeft me geweldig geholpen en binnen een uur was alles aangepast zoals ik het wilde hebben. Top service.

Using app

8 months

Total reviews

22

Average rating

4.9

5 / 5 Share

Aug. 18, 2022

i used this app for Pdf Invoices, its an amazing app. thank you esther for guiding and helping me ..

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2022

Good handy app for every seller. I primarily needed it for automatically emailing invoices. Abby solved my problem quickly and I decided to upgrade.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

I am using the app for invoicing with a shopify store. Just starting with it I run into questions. Thankfully the Support by Liz is excellent and fast.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

This app helps me to send the invoice to my customer automatically. It saves my time. It deserves 5 stars.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 14, 2022

I used this to create an invoice. Couldn't figure some of it out so Emily helped me with it and had no issues. I hope the free version remains forever it's very handy for smaller sized businesses who don't need that many invoices.

Using app

About 1 hour

Total reviews

3

Average rating

5.0