All reviews

Rating Breakdown

  • 5
    92% (599 ratings)
  • 4
    6% (42 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 98% (637)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 30, 2021

Thanks for your help. Very useful application I'm using this app for customer invoices and helps me a lot.

Using app

36 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 28, 2021

I really prefer this invoice program over the standard shopify invoice. much better customization options

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 23, 2021

I had several problems and with the support it's been solved was easily. Fennec was helpful and everything works.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

The app is great and the support is excellent. My experience with Fennic was great, he respond in seconds and helped solve my request.

Store

COOLor

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 17, 2021

We have been using this app for the past 3 months. Its easy and does the job! My customers have the flexibility to download their invoices on the go and this is certainly a time saver. Their support is top notch and we had the privilege to have Fennic supporting us on some issues and he had everything up and ready almost instantly. Thank you so much! We highly recommend this to all business owners.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

Very happy with this app. When we started using AVA, we had some issues with our template not printing correctly after making some modifications and the team were very helpful in fixing this for us. Whenever we've since had issues I've reached out via instant chat and get a quick response and resolution. Thanks Roger for your most recent assistance!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2021

App is very easy to use to create invoices. Customer service excellent too- quick to respond and resolved any issues.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2021

I needed to add more information on our invoice for customers. Roger did exactly what I wanted and super quickly. Thank you!

Using app

6 months

Total reviews

7

Average rating

5.0

3 / 5 Share

Dec. 7, 2021

Ik heb een proefperiode voor deze app afgesloten, maar deze na een paar dagen stopgezet. Ondanks dat ik op het einde van de periode zeer goed ben geholpen door medewerkster Rainy, werk ik niet meer met deze app om de volgende redenen: - support alleen per email bereikbaar. (In de periode van implementatie is dat niet wenselijk). - trage reactie van support (ingegeven door mondiale tijdzones) - onvoldoende antwoord op mijn implementatie vragen - begeleidende email is niet naar eigen inzicht in te regelen: zo is het niet mogelijk om paragrafen te creëren, alle tekst wordt 'plat' achter elkaar weergegeven.

Using app

3 days

Total reviews

1

Average rating

3.0

Developer Reply

Hi Koen, Rainy here from AVADA support. First of all, I am sorry for the experience you've gone through. Maybe our support member misunderstood your questions so she couldn't explain it well. About the test email you sent, it is in our default language. If you choose the language of email the same as billing language, then when sending out real email (you can place draft order to check this), it will show the correct language as you set up. So basically there is no issue here. Next, you want to edit the email template more flexibly, right? I am sorry currently we support basic template editor. For more powerful email editor tool (like drag/drop or HTML), we suggest you integrate with AVADA Marketing Automation app. This app will handle all automation and marketing emails for you, include PDF invoice emails. Please help me check your mailbox so that I can assist you better. Best, Rainy from AVADA

5 / 5 Share

Dec. 2, 2021

I installed this app to generate packing list and invoice. The invoice and packing list look amazing and professional. I submitted a ticket and it was resolved right away. Great customer support!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

Appli correct. Support très sympathique et efficace.

Using app

About 5 years

Total reviews

3

Average rating

4.3

5 / 5 Share

Jan. 25, 2022

Customer Service is excellent!! Love working with AVADA team! They immediately helped us resolve any issues we had and allowed customise the forms to look exactly how we wanted. Highly recommend!!!

Store

VIMHUE

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

The app is very user friendly and can be customized according to our choice. And support team are quick to response on our question.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2022

Drake at Avada has again solved all my invoicing issues and helped customize my template to our brands specific requirements. I couldn't be happier with their products and support! Fantastic APP that makes it so quick and easy to download invoices and packing slips for my customers!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

Great app and very great support for customize requests. I recommend this app for invoice generation.

Using app

About 1 year

Total reviews

8

Average rating

5.0

4 / 5 Share

Oct. 28, 2021

Me ha servido para automatizar envíos de facturas. Lo mejor, la flexibilidad del CSS de la fra y el equipo de soporte, muy rápido

Using app

7 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 7, 2021

Highly recommended! I love this amazing app with the best support ever. Thank you so much for the app and your help.

Using app

8 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 10, 2022

Es una excelente aplicación y la atención al cliente inmejorable, gracias a Emily y Tony por su ayuda.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 27, 2021

Excellent customer service and solved our issue in a diligent and precise manner. Communication was great too - thanks guys!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2021

Fantastic app, exactly what I needed. Invoices created automatically, great template design and I can also print and save the invoice if needed. Amazing customer service they very quickly and efficiently solved my issues and added an option to download the invoice on the confirmation email from shopify. Great value too

Using app

4 days

Total reviews

8

Average rating

5.0