AG: Order Printer, PDF Invoice
Avada PDF Invoice / Order Printer app
Rating
4.9
feedback
918
chart
#392
All reviews
Rating Breakdown
Review RSS Feed
June 24, 2022
I wanted to print many orders for my business and Tony was a great support. He assist me until the end and ensure that all was set and find. Thanks for his support
Using app
Almost 3 years
Total reviews
5
Average rating
5.0
Dec. 21, 2021
The app is great and the support is excellent. My experience with Fennic was great, he respond in seconds and helped solve my request.
Feb. 17, 2022
Thank you very much Esther for your support and assistance The online support is helpful and quick!!!!!
Dec. 17, 2021
We have been using this app for the past 3 months. Its easy and does the job! My customers have the flexibility to download their invoices on the go and this is certainly a time saver. Their support is top notch and we had the privilege to have Fennic supporting us on some issues and he had everything up and ready almost instantly. Thank you so much! We highly recommend this to all business owners.
Feb. 23, 2022
Very happy with this app. When we started using AVA, we had some issues with our template not printing correctly after making some modifications and the team were very helpful in fixing this for us. Whenever we've since had issues I've reached out via instant chat and get a quick response and resolution. Thanks Roger for your most recent assistance!
Dec. 11, 2021
App is very easy to use to create invoices. Customer service excellent too- quick to respond and resolved any issues.
Dec. 9, 2021
I needed to add more information on our invoice for customers. Roger did exactly what I wanted and super quickly. Thank you!
Dec. 7, 2021
Ik heb een proefperiode voor deze app afgesloten, maar deze na een paar dagen stopgezet. Ondanks dat ik op het einde van de periode zeer goed ben geholpen door medewerkster Rainy, werk ik niet meer met deze app om de volgende redenen: - support alleen per email bereikbaar. (In de periode van implementatie is dat niet wenselijk). - trage reactie van support (ingegeven door mondiale tijdzones) - onvoldoende antwoord op mijn implementatie vragen - begeleidende email is niet naar eigen inzicht in te regelen: zo is het niet mogelijk om paragrafen te creëren, alle tekst wordt 'plat' achter elkaar weergegeven.
Hi Koen, Rainy here from AVADA support. First of all, I am sorry for the experience you've gone through. Maybe our support member misunderstood your questions so she couldn't explain it well. About the test email you sent, it is in our default language. If you choose the language of email the same as billing language, then when sending out real email (you can place draft order to check this), it will show the correct language as you set up. So basically there is no issue here. Next, you want to edit the email template more flexibly, right? I am sorry currently we support basic template editor. For more powerful email editor tool (like drag/drop or HTML), we suggest you integrate with AVADA Marketing Automation app. This app will handle all automation and marketing emails for you, include PDF invoice emails. Please help me check your mailbox so that I can assist you better. Best, Rainy from AVADA
Dec. 2, 2021
I installed this app to generate packing list and invoice. The invoice and packing list look amazing and professional. I submitted a ticket and it was resolved right away. Great customer support!
Jan. 25, 2022
Customer Service is excellent!! Love working with AVADA team! They immediately helped us resolve any issues we had and allowed customise the forms to look exactly how we wanted. Highly recommend!!!
Nov. 9, 2021
The app is very user friendly and can be customized according to our choice. And support team are quick to response on our question.
March 17, 2022
Drake at Avada has again solved all my invoicing issues and helped customize my template to our brands specific requirements. I couldn't be happier with their products and support! Fantastic APP that makes it so quick and easy to download invoices and packing slips for my customers!
Oct. 28, 2021
Me ha servido para automatizar envíos de facturas. Lo mejor, la flexibilidad del CSS de la fra y el equipo de soporte, muy rápido
Oct. 13, 2021
App does not function correctly - if there is a change to the order it just adds the cost of the new item and does not reflect removed items. No response from developer on issue. ***Update - Changed from 2 stars to 4 stars*** After posting 2-star review , a flurry of activity from the developer ensued to rectify the issue. They were able to login under a collaborator account and fix the issue right away. It seems to be working now and I am revising my review.
Hello, Thank you for taking the time to leave us a review. I'm sorry to hear that you didn't have a good experience with our app. Our team has been checking on the issue for you with the highest priority. Please check your mailbox to get our update. We hope to have more chances to discuss things further. At AVADA we'd want nothing more than to have our app work flawlessly for shoppers and give you the best support service we can. Best regards, Daisy
Oct. 7, 2021
Highly recommended! I love this amazing app with the best support ever. Thank you so much for the app and your help.
Oct. 10, 2022
Es una excelente aplicación y la atención al cliente inmejorable, gracias a Emily y Tony por su ayuda.
Sept. 30, 2021
I have just started using this app and encountered a few questions, while the support has been amazing! All my questions have been addressed very promptly. Highly recommended this app!
Sept. 27, 2021
Excellent customer service and solved our issue in a diligent and precise manner. Communication was great too - thanks guys!
Sept. 23, 2021
They are fantastic. Great help customising with not so easy requests. They have been quick, helpful and efficient. So far my best after sales experience in the shopify app store.