All reviews

Rating Breakdown

  • 5
    91% (828 ratings)
  • 4
    7% (64 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    1% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 30, 2021

I love the app. It does everything I need. I can set up the look of invoices the way i want. I can add a logo in it. I can export all invoices from filters for specific dates, or other filters. SO for now I love everything about it :) Fennic is the one that helped me in the app chat. thanks

Using app

12 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Dec. 30, 2021

Thanks for your help. Very useful application I'm using this app for customer invoices and helps me a lot.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 28, 2021

I really prefer this invoice program over the standard shopify invoice. much better customization options

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2021

support center is so good , especially Fennic but it's better that if i can setup variable things on myself not asking support center everytime.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2021

Perfect service. Quick answer by chat too. I recommend using this app to print invoices for online business.

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YKOSE

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2021

I had several problems and with the support it's been solved was easily. Fennec was helpful and everything works.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

That's always a pleasure to deal with a service that provides so nice and quick support. Thanks, Fennec, for the help! ;)

Using app

Almost 2 years

Total reviews

2

Average rating

4.0

5 / 5 Share

June 24, 2022

I wanted to print many orders for my business and Tony was a great support. He assist me until the end and ensure that all was set and find. Thanks for his support

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

The app is great and the support is excellent. My experience with Fennic was great, he respond in seconds and helped solve my request.

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COOLor

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Thank you very much Esther for your support and assistance The online support is helpful and quick!!!!!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2021

We have been using this app for the past 3 months. Its easy and does the job! My customers have the flexibility to download their invoices on the go and this is certainly a time saver. Their support is top notch and we had the privilege to have Fennic supporting us on some issues and he had everything up and ready almost instantly. Thank you so much! We highly recommend this to all business owners.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

Very happy with this app. When we started using AVA, we had some issues with our template not printing correctly after making some modifications and the team were very helpful in fixing this for us. Whenever we've since had issues I've reached out via instant chat and get a quick response and resolution. Thanks Roger for your most recent assistance!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2021

App is very easy to use to create invoices. Customer service excellent too- quick to respond and resolved any issues.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2021

I needed to add more information on our invoice for customers. Roger did exactly what I wanted and super quickly. Thank you!

Using app

6 months

Total reviews

5

Average rating

5.0

3 / 5 Share

Dec. 7, 2021

Ik heb een proefperiode voor deze app afgesloten, maar deze na een paar dagen stopgezet. Ondanks dat ik op het einde van de periode zeer goed ben geholpen door medewerkster Rainy, werk ik niet meer met deze app om de volgende redenen: - support alleen per email bereikbaar. (In de periode van implementatie is dat niet wenselijk). - trage reactie van support (ingegeven door mondiale tijdzones) - onvoldoende antwoord op mijn implementatie vragen - begeleidende email is niet naar eigen inzicht in te regelen: zo is het niet mogelijk om paragrafen te creëren, alle tekst wordt 'plat' achter elkaar weergegeven.

Using app

3 days

Total reviews

1

Average rating

3.0

Developer Reply

Hi Koen, Rainy here from AVADA support. First of all, I am sorry for the experience you've gone through. Maybe our support member misunderstood your questions so she couldn't explain it well. About the test email you sent, it is in our default language. If you choose the language of email the same as billing language, then when sending out real email (you can place draft order to check this), it will show the correct language as you set up. So basically there is no issue here. Next, you want to edit the email template more flexibly, right? I am sorry currently we support basic template editor. For more powerful email editor tool (like drag/drop or HTML), we suggest you integrate with AVADA Marketing Automation app. This app will handle all automation and marketing emails for you, include PDF invoice emails. Please help me check your mailbox so that I can assist you better. Best, Rainy from AVADA

5 / 5 Share

Dec. 2, 2021

I installed this app to generate packing list and invoice. The invoice and packing list look amazing and professional. I submitted a ticket and it was resolved right away. Great customer support!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

Application parfaite et service support compétent et réactif. Je recommande vivement AVADA pour vos boutiques en ligne.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

Customer Service is excellent!! Love working with AVADA team! They immediately helped us resolve any issues we had and allowed customise the forms to look exactly how we wanted. Highly recommend!!!

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VIMHUE

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

The app is very user friendly and can be customized according to our choice. And support team are quick to response on our question.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2022

Drake at Avada has again solved all my invoicing issues and helped customize my template to our brands specific requirements. I couldn't be happier with their products and support! Fantastic APP that makes it so quick and easy to download invoices and packing slips for my customers!

Using app

5 months

Total reviews

4

Average rating

5.0