All reviews

Rating Breakdown

  • 5
    91% (828 ratings)
  • 4
    7% (64 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    1% (6 ratings)
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5 / 5 Share

Jan. 14, 2022

Roger has been really helpful in setting up the app for me, even when I neede an option that was not that easy to implement. Super suggested!

Using app

About 23 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

LOVE THIS APP VERY EASY TO USE AND FREINDLY WITH BEGGINERS.AND HANDS DOWN THE BEST CUSTOMER SERVICE

Store

ROMALI

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2023

The app is very useful to provide updated invoices to our customer. It is imperative for us to be able to send the right information to our customers, and when we have any issues at all, the support team is always eager to help. This time was Julianna and Hana that helped me solve our problem. It is great to have access to someone on the spot to check anything that may be wrong. We appreciate it.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

Strong customer support and very easy to use solution! Thank you Fennic for your support. I recommend!

Store

Petch

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

J'ai demandé à changer l'ordre de ma facture, Fennic à réaliser ma demande sans soucis et avec aimabilité.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2023

Had an issue with how to display tax in my draft orders. Liz was super helpful and changed the settings and header for me. Thanks a lot Liz!!!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

Experience problem this morning, contacted support Fennic and thinking to give it a day to solve it (that's how the other app work) in fact, they respond immediate and have it fixed immediately. First time contacted support for help and it was an amazing experience! And also I love the way it allowed us to customize the invoice template into the style matching our brand with very simple steps!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

Great app, great support. Does just what we need for our site in providing the needed pdfs. Many thanks

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

Dispones de muchas opciones para poder gestionar/enviar las facturas a tus clientes. Altamente recomendable para cualquier tipo de tienda.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

Ich nutze diese App und wenn etwas nicht funktioniert, steht per chat sofort Hilfe bereit und mir wurde schnell und unkompliziert geholfen, Die App funktioniert gut und erfüllt unsere Erwartungen. Danke bisher für die positiven Erfahrungen und kann ich nur empfehlen

Using app

7 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

I encountered some troubles in the invoice and refund list. Fennic is very helpful in solving my problem.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2022

Thanks to the online support team, you are at the top! Prakash was very responsive and listened to my request. Problem solved! Thank you very much!!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

Excellent app & support team. Recommend all of their apps. Good integration between aps, you can basically run your store on autopilot with their apps. Many thanks, especially to Fennic from the support team.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

Great support from staff! Helped me out to customize and adjust the different templates and responded super quickly.

Store

RACTV

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

The app designs are customisable and solved our invoicing needs. Further, the support is fantastic!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

thanks, Fennic for the quick response and the helpful information to solve my problem, he`s a good vibe person! well done avada

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

The invoice customization is super flexible, features are consistent and predictable, and support is prompt.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 2, 2022

This app is easy to use and maintain, thanks to Roger, Drake, Jasmine and Liz for helping me out fixing some setup quickly.

Store

Maxdry

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2022

I was so frustrated to customize the invoice at our end, in the beginning. then The lovely team staff Jasmine and Fennic step in and provide wonderful assistance in an efficient timer manner. now everything is all fixed. The best customer service team I have ever seen. AVADA is the app you must have

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2022

Needed some help changing some things in the invoice & Roger helped super quick and very friendly. great support

Using app

Over 1 year

Total reviews

1

Average rating

5.0