All reviews

Rating Breakdown

  • 5
    91% (828 ratings)
  • 4
    7% (64 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    1% (6 ratings)
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5 / 5 Share

Jan. 15, 2024

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

This app and support is excellent!! Esther was a superstar!

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EC3D

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

Emily answered all my questions clearly during the installation.

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Getluss

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

I got immediate help from Hana. The response and the solution was fast and good!

Using app

28 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

Sunny, Tony and Julianna were fantastic. Great communication and follow up. Found the person to look into the issue. Never left me hanging without an answer. Thank you AVADA!!!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Good apps and very good support when you need it ! I recommend

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EducDog

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2023

Good customer service. Good app. Hana has been amazing. Nice free features. 5 stars granted !

Using app

About 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

The app is great and does what's promised. Audrey and Tony provided excellent customer service. They went above and beyond to resolve any issues and answer all my questions. Highly recommend!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

The Ava PDF Invoice Order Printer app is really good. It's simple to use and has everything I need. Special thanks to Liz & Jasmine from customer support who have been amazing and helped me a lot. Highly recommended!

Using app

About 3 hours

Total reviews

5

Average rating

5.0

4 / 5 Share

Dec. 15, 2023

Using app

About 3 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 14, 2023

Esther and all the team are super helpful 10/10 for the support team

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 13, 2023

Needed an edit to my invoice template and thanks to Audrey and William it got done in 10 minutes.

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Beldeur

Using app

About 1 month

Total reviews

3

Average rating

5.0

1 / 5 Share

Dec. 12, 2023

Application avec beaucoup de bug, de plus ils affiches par défaut les remarques confidentielles liées au commandes sur la facture. Même quand l'option est désactivé. Les clients peuvent voir les remarques confidentielles.

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Diyara

Using app

Over 2 years

Total reviews

3

Average rating

3.7

Developer Reply

Dear Diyara team, We appreciate your feedback and apologize for any inconvenience you've experienced. We take user concerns seriously, and we want to address the issues you've raised. We've already sent a follow-up email to the address associated with your account. Kindly check your email, and we'll do our best to assist you further. Thank you for bringing this to our attention, and we look forward to resolving any issues you may have. Best regards, Avada Support Team

5 / 5 Share

Dec. 7, 2023

Jasmine was really helpful in narrowing down the problem

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

Had an issue with my invoice and reached out to AVADA's customer service. Dealt with Jasmine, who was incredibly helpful and responsive. She ensured all my concerns were addressed promptly. Kudos to Anivia also, the developer, for making immediate changes as requested. Impressed by their efficiency and technical know-how. Overall, great service from AVADA. Jasmine and Anivia made the process smooth. Highly recommend their customer support!

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BELEMIA

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

Facile à utiliser et communication hyper rapide et pratique

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2023

This app is so great. Thanks to support for everything.

Using app

18 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Very helpful and efficient support from Esther!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

Lydia and Anivia were brilliant today and helped me sort the smallest details in the app to suit our business and great response time!! - Thank you very much

Using app

Over 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 24, 2023

The app needs some work e.g. when it comes to templates, there are issues with translations or spacing. The customer service however is very friendly and responds quickly.

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Stagman

Using app

3 months

Total reviews

1

Average rating

4.0