All reviews

Rating Breakdown

  • 5
    92% (592 ratings)
  • 4
    7% (45 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 98% (633)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 14, 2025

Cette appli est très facile d'utilisation. Kévin, Lydia, et Tania sont très réactifs et sérieux. Je me sens vraiment accompagné avec cette équipe.

Using app

8 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 5, 2025

A huge thank you to the Avada team, and especially to Judy, Anivian and Nim for their invaluable help! They did a remarkable job, were extremely responsive and did a perfect job! Thanks again for the perfect customer service!

Using app

About 18 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

Très professionnel et facile d'utilisation. De plus, si vous avez besoin d'aide le Chat est très réactif. je recommande vivement

Using app

35 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2025

The Avada app is great, fills a gap in shopify's native functionality that is essential to our workflows. It is easy to use and very customizable! Support is also fantastic, we have needed help a few times over the years troubleshooting our templates, and they always respond quickly and solve the problem for us.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2025

Application au top. Même avec la version gratuite les supports nous personnalise les factures. Ils sont vraiment ultra réatif. Un immense merci a Nim qui a prit le temps de tout traduire en Français et modifier la facture comme je le souhaitais Vraiment je recommande. Gain de temps au maximum la pour la comptabilité !!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 25, 2024

I got support from Christian, quick and great response.

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

thank you very much, customer service is fast and great, thanks again LYDIA

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Le service chat est très réactif aux messages , l'application est simple d'utilisation.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

I was helped by Kevin, who did a great job!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

The customer service is 100/100 and they are very quick to assist and respond

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Many thanks to Kevin and Anivia, who were very reactive in answering my questions and making custom modifications to e-mails and invoices sent to customers.

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

bon chat et réponse rapide

Using app

Over 3 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 3, 2024

Positives: Support is fast and friendly Negatives: Base templates and upgrade templates look outdated. Not good on the eye in my opinion

Using app

2 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 2, 2024

Useful app and good service

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Really helpful support from Melody and Doris, they were super helpful and solved my issue quickly.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Die App erleichtert einem die Arbeit und sollte man Probleme haben ist der Support sehr hilfsbereit. Besonders Mia Technician Maison hat uns persönlich sehr weitergeholfen!

Store

FYD

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Bonne expérience de service après-vente grâce au chat très reactif ! Je recommande.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Wonderful app in helping us generate auto invoices and delivery orders. The support team is awesome. Thank you Upin for the patience in helping us with our customisation needs for the delivery order. Appreciate this app and it's service!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

very good and fast help from Tiara thank you

Store

Beemohr

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

Thanks to Mia I've solved my problem. Very responsive team and good quality product. I would recommend

Using app

Over 3 years

Total reviews

4

Average rating

5.0