All reviews

Rating Breakdown

  • 5
    95% (7,309 ratings)
  • 4
    3% (249 ratings)
  • 3
    0% (28 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (91 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Nov. 18, 2024

Good support!

Store

Zenest

Using app

About 7 hours

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 22, 2024

very helpful indeed

Store

CAMFM

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your feedback! We're glad you found the app helpful. We're here if you need anything else!

4 / 5 Share

Oct. 17, 2024

Thanks a lot to Mr. Ricky for helping me to install the app, although I'm new but I'll need to check the performance of app, the app looks to be goods with advance one better than Basic, but still I didn't used it yet.

Using app

About 18 hours

Total reviews

5

Average rating

4.4

Developer Reply

Thank you for your feedback! We're glad Ricky could help you get started with the app. We hope you enjoy the advanced features as you continue to explore them.

4 / 5 Share

Oct. 17, 2024

Judy explained indexing to me properly and guided me on how to do it better. Thanks, Judy

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for sharing your experience! We're glad Judy could guide you through the indexing process.

4 / 5 Share

Oct. 14, 2024

Its very clear this app and the help line is very responsive. However there is a lot of manual work to be done and you need to check all the AI as it often is terrible English and doesn't make sense to humans!

Using app

4 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your valuable feedback! We're glad to hear that you find our app clear and our support responsive. We appreciate your insights regarding the AI, and we’re continually working to improve the experience. Thank you for using our app!

4 / 5 Share

Oct. 14, 2024

nice

Using app

About 1 year

Total reviews

6

Average rating

4.7

4 / 5 Share

Oct. 9, 2024

You get assistance fairly quickly and results are straightforward and to the point with images. Ricky helped me most recently.

Using app

9 months

Total reviews

1

Average rating

4.0

Developer Reply

We appreciate your feedback! We're glad Ricky could assist you, and we'll continue working to provide fast and effective support.

4 / 5 Share

Oct. 5, 2024

It offers good improvements for the site and has a great support team. Mr. Ricky is helpful and friendly a lot too.

Using app

21 days

Total reviews

3

Average rating

4.7

Developer Reply

We appreciate your feedback! We're happy to hear Ricky could assist you, and we’re here anytime you need further support.

4 / 5 Share

Oct. 2, 2024

From last month i am using this app , looks like Good SEO App ( Ricky )

Using app

26 days

Total reviews

3

Average rating

4.3

Developer Reply

Thank you for your feedback! We’re glad you’re finding the app useful, and Ricky is always here to help.

4 / 5 Share

Oct. 2, 2024

Avada app has been very comprehensive and helpful in identifying areas to improve our website. the support from people like Penelope and others has been very quick and responsive. It has been good to have support prompts identifying areas to look at like speed issues. I will keep working through the proposed changes and hope to see improvements in speed and SEO scores, so far all good.

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback! We’re glad Penelope and the team could assist with improving your website. We’re here to help as you continue optimizing!

4 / 5 Share

Sept. 22, 2024

Using app

6 months

Total reviews

11

Average rating

4.3

4 / 5 Share

Sept. 20, 2024

Very nice and professional staff. Can't quite give 5 starts yet since I have only tested the trial so far. Tiana was very helpful!

Using app

7 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 18, 2024

Great support of Audrey and Anivia helping to fix issues caused by testing the app.

Using app

2 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 17, 2024

The app was easy to install and get started. We had one issue with images not displaying properly once we started applying the automated fixes. The Avada Support team (Hallyfe, Tiana and William) were fantastic and quickly remediated our issue by identifying the root cause and issuing a fix. Excited to see how this positively impacts our SEO in the coming weeks!

Using app

2 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 16, 2024

Great little app has some bugs but the support team fix them very promptly. Thanks to Lydia and Andrew for your quick fixes ie within 20 mins,

Store

SWAACE

Using app

28 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 12, 2024

Nice customer support service. Thanks for your help, Penelope.

Using app

29 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 1, 2024

Avada is a reliable SEO tool for Shopify. While no tool can claim to be perfect, their human interaction feature is exceptional, providing consistent support whenever you need assistance.

Using app

2 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 1, 2024

One of the Tech Support people helped me out with an issue an was very kind. His name was Kevin.

Using app

8 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 25, 2024

Very helpful!!

Using app

7 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 15, 2024

support is great, an very much helpfull so nothing there. Otherwise its just me, but it seems that it cant detect all issues an when trying to fix it, there always come something else so i guess its just me but support and help no fingers to pint there :)

Using app

About 1 month

Total reviews

4

Average rating

4.8