All reviews

Rating Breakdown

  • 5
    95% (7,324 ratings)
  • 4
    3% (250 ratings)
  • 3
    0% (28 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (92 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 17, 2024

Fabulous assistance always accommodating every request, kind and quick responses, super helpful operator Tiana.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We're happy to hear that Tiana could assist you so well.

5 / 5 Share

Oct. 17, 2024

Great app with so many features, The support is great, Penelope helped me find my way on the app.

Using app

43 minutes

Total reviews

9

Average rating

5.0

Developer Reply

We’re thrilled to know you found the app useful! It’s great that Penelope could guide you effectively.

5 / 5 Share

Oct. 17, 2024

Service is so good from avada team. Appreciate it.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We're glad to hear you’re happy with the service from the Avada team.

5 / 5 Share

Oct. 17, 2024

it works amazing. everything is very straight foreward and when you come across something the help is amazing. Christian is the one who helped me, quick response and the problem was fixed very quick. i would recommand. Thanks Christian

Using app

22 days

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your feedback! It’s great to hear that Christian could assist you promptly and effectively.

5 / 5 Share

Oct. 16, 2024

Avada SEO Speed Image Optimize has been a game-changer for my website! The app makes it incredibly easy to optimize both speed and image quality, improving my site's performance and SEO without any technical headaches. What really impressed me is their amazing customer support—Ricky was amazing! Every time I had a question, he responded quickly and was super helpful. If you're serious about optimizing your website, this app is a must-have. Highly recommend!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We're thrilled that Ricky could help you optimize your website's performance and SEO. We’re glad you’re enjoying the app!

5 / 5 Share

Oct. 16, 2024

This app is incredible and the customer service is awesome. They fixed my issue quickly. Thank you

Using app

About 19 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re thrilled to hear you had a great experience with our app and customer service.

5 / 5 Share

Oct. 16, 2024

I have started using this app and had some initial questions and issues. Lydia and Doris provided outstanding support and guidance, and now the app is working perfectly. I hope to regain my rankings in Google with the help of this app.

Store

Shapeez

Using app

Over 1 year

Total reviews

11

Average rating

4.8

Developer Reply

Thank you for your feedback! We're glad to hear that Lydia and Doris were able to assist you effectively.

5 / 5 Share

Oct. 16, 2024

hatte Hilfe von Kevin. Sehr gute Unterstützung. vielen Dank .

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für Ihre positive Rückmeldung! Es freut uns zu hören, dass Kevin Ihnen gut geholfen hat. Wenn Sie weitere Unterstützung benötigen, stehen wir Ihnen jederzeit zur Verfügung!

5 / 5 Share

Oct. 15, 2024

Store

Caralm

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2024

I had a fantastic experience with Avada SEO Suite, thanks to the wonderful support from Tiana. She was quick to assist me with my questions and made sure I had everything I needed. Her professionalism and helpful attitude really stood out. I highly recommend their service, and I appreciate all the support I received from Tiana!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We’re thrilled that Tiana provided you with excellent support. Your recommendation means a lot to us!

5 / 5 Share

Oct. 15, 2024

fast solution, helpful customer service from Penelope

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're glad to hear you had a fast and helpful experience with Penelope.

5 / 5 Share

Oct. 15, 2024

Really good experience with fantastic support! Penelope was so understanding and helpful. Big recommendation from PlakatKunst.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words! We're happy to hear that Penelope provided you with fantastic support.

5 / 5 Share

Oct. 15, 2024

After using it for a while, it has provided great help to the website's SEO. In fact, the free package is sufficient. I am very grateful to your customer service staff Christian for his help and patient guidance.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re delighted to hear that our free package has been beneficial for your website's SEO and that Christian was able to assist you. We appreciate your support!

5 / 5 Share

Oct. 15, 2024

Ricky was so awesome in helping me optimize my website. Oh my goodness. it is so fast now! He's a rockstar!

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your fantastic feedback! We’re thrilled to hear that Ricky was able to help optimize your website. We appreciate your support!

5 / 5 Share

Oct. 15, 2024

Mia offered me a fast and efficient solution to my problem.

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re glad Mia could provide you with a fast and efficient solution.

5 / 5 Share

Oct. 14, 2024

Would highly recommend. The customer service/live chat is top notch. Tiana helped me with all of my problems promptly

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for recommending us! We’re happy to hear that Tiana provided prompt assistance. Your feedback is greatly appreciated!

5 / 5 Share

Oct. 14, 2024

Amazing App to boost your SEO with a good Audit, special thanks to Tiana for her amazing help

Using app

About 23 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your positive review! We’re delighted that Tiana was able to help boost your SEO. We appreciate your support!

5 / 5 Share

Oct. 14, 2024

Can I give it a 10 star rating!?! My store has seen a 50% improvement in SEO ranking performance and speed improvement thanks to the Pro plan features enabled on the store. I've been in e-commerce for a few decades and honestly this is the best SEO optimization solution I've come across. I wish Avada offered this service for other e-commerce platforms I manage. It is AMAZING and easy to use! This is easily the best app I've installed on my ShopifyPlus store.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your amazing feedback! We're thrilled to hear that our Pro plan features have significantly improved your store's SEO and speed. Your support means the world to us!

5 / 5 Share

Oct. 14, 2024

I just started using the app, and I can’t thank Ms. Lydia enough for her kindness and amazing support. She is very patient and understanding, providing excellent customer service. Highly recommend!

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Lydia. Your recommendation means the world to us!

5 / 5 Share

Oct. 14, 2024

I had some technical issues with my Shopify store and reached out for help. Lydia and Andrew were absolutely fantastic throughout the process. They were quick to respond, very knowledgeable, and incredibly patient in explaining what needed to be done. Not only did they help fix the issue, but they also made sure I understood the steps, so I could manage things better in the future. I really appreciate their dedication and professionalism – they made a potentially stressful situation so much easier! Thank you, Lydia and Andrew!

Using app

Over 1 year

Total reviews

4

Average rating

4.0

Developer Reply

We greatly appreciate your feedback! Lydia and Andrew are delighted to have been of assistance. We're glad we could ease the process for you and look forward to supporting you further!