All reviews

Rating Breakdown

  • 5
    95% (3,804 ratings)
  • 4
    3% (112 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    2% (64 ratings)

Reviews with Text

  • 97% (3,902)
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5 / 5 Share

Nov. 21, 2023

Sunny and William helped us promptly.

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

I loved the app. Just started my trial as my website was loading slow and had few things to improve. Esther helped me with so much patience and knowledge, I am so happy I had her on the chat. Website is now having way better scores on seo, image speed and a few other things she helped me to correct. Thanks Esther for your patience and grace. Hope i get you on the chat again

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Great app! Super good customer service! Esther was very friendly and helpful and solved my problem in seconds! Thank you!

Store

CALITHE

Using app

7 days

Total reviews

11

Average rating

4.6

5 / 5 Share

Nov. 20, 2023

Hanna, was of great help and resolved my issues on today which made me so happy and excited to have her help me on today.

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Thanks Esther. Huge help

Store

Kinetic

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

one of the best Applications for Speed optimization and SEO. I asked the team to optimize the page speed and Lydia form the support team helped me receive that

Store

Joyfull

Using app

17 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2023

good wendy's support

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

Downloaded this app after reading many good reviews about it. Was quite lost initially but the support team member Emily was so helpful and even helped me to implement what I needed. Thanks Emily!

Using app

22 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2025

The amazing app, the features and support of Kevin are incredible... thanks so much

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

I'm very happy with the service from all the team! Prakash and Tobias were very helpful :)

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 15, 2023

I recently started using the Avada SEO & Image Optimizer app and am impressed with its comprehensive yet user-friendly features. It offers a suite of tools like image optimization and meta tag management, which are already noticeably boosting our website's SEO performance. The app's automated audit and broken link detection save valuable time—also, a special shout-out to Liz from the support team for her exceptional assistance. I strongly recommend this app to anyone serious about improving their SEO game.

Using app

3 days

Total reviews

23

Average rating

5.0

5 / 5 Share

Nov. 15, 2023

Super easy to use image optimisation, and the 404 email reporting is ideal - sets the mind at rest in case any redirects are missed following migration from another platform. Any 404'd URLs are reported promptly so that a redirect can quickly be added. A boon for a large site. A small niggle with installation and lazy loading not working was resolved in minutes after raising a query, by Liz at Avada

Store

Towsure

Using app

4 months

Total reviews

14

Average rating

4.7

5 / 5 Share

Nov. 15, 2023

Wonderful, great customer service!

Store

AUTOABC

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

Great support, Emily answered my questions right away, and was very happy with the service.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

I had an incredible experience with Hana from the Avada application! Right from the start, she demonstrated deep technical knowledge and a true passion for helping customers. Hana went above and beyond, not just resolving the issue I was facing but also guiding me through each step of the process with patience and clarity. What really struck me was her attention to detail and the extra effort to ensure I was completely satisfied with the solution. She also provided helpful tips to prevent similar issues in the future, which was greatly appreciated. Hana's customer support was exceptional, and it's a testament to the excellent service that Avada offers. She is a true professional and a great asset to the Avada team. I highly recommend this application to anyone looking for reliable service with top-notch customer support.

Using app

27 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

Nice! Hana is the best! Hana <3

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

Thanks Hana for your quick support

Using app

27 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

Amazing service from Hana!

Store

Cabgear

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

Top Valeu Hana

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

Staff were incredibly responsive. Literally in minutes. Thank you Emily.

Using app

5 months

Total reviews

7

Average rating

4.3