Avada SEO Image Optimizer
Shopify SEO app
Rating
4.9
feedback
3,997
chart
#203
All reviews
Review RSS Feed
Sept. 24, 2023
I was needing some help in a problem and i ask some help to the supp. And hana was the one o help me . She was kind attentive and quick to help me. I was very well taken care of, thank you.
Store
Minha loja
Using app
About 1 month
Sept. 23, 2023
Our experience with this app has been nothing short of amazing. The app is easy to install and does exactly what it should! The app support is incredible; they go above and beyond to ensure all your questions are answered and you understand everything. I am so glad I found this app!!!!
Sept. 16, 2024
good
Dear Productos Virales Store Owner, We are truly sorry to hear about the difficulties you experienced with our speed optimization tool. Your feedback is invaluable to us, and we deeply regret any inconvenience this has caused. Our team has thoroughly investigated the issue and made the necessary updates to address it. We have also reached out to you via email with detailed information and steps to ensure your website's performance is optimized. Please know that we are committed to providing the best possible support and service to our users. If there are any further issues or concerns, we encourage you to reach out to our support team directly. We are here to assist you and ensure your satisfaction. Thank you for your understanding and for giving us the opportunity to resolve this matter. Best regards, Esther from Avada Support Team
Sept. 21, 2023
Wendy was very helpful in her support to speed up my store. She was also very responsive which is sometimes hard being on a different time zone. Thank you!
Using app
6 months
Total reviews
2
Average rating
3.0
Sept. 20, 2023
Great app -easy to use and really works - and great help by Emily from the customer service team. 10/10
Sept. 20, 2023
the customer service is very quick and helpful. The APP is very helpful to speed up our site and optimize the image
Sept. 19, 2023
Effect on Sales and Conversions: Since I started using this app, my sales and conversions have gone through the roof. It's a true revenue booster!
Sept. 19, 2023
It is the perfect app, it helps me a lot and saves more time, thank you very much
Sept. 18, 2023
Good app for SEO optimization and great support from team members Sunny and William. Thanks.
Sept. 15, 2023
I have used the app for quite some time and impressed! easy to use and mostly runs in the background. I log in every now and again to perfom a few tweaks! - Liz on support desk is amazing and quick to respond to issues! Regards Nick sweetieshoppie.co.uk
Sept. 15, 2023
Muchas gracias por la rapidez y el apoyo de Prakash fue EXCELENTE! Agradezco la ayuda brindada.
Sept. 14, 2023
So far, it has been a great app. I requested some assistance, and Wendy came online and helped me instantly. It was awesome! thank you Wendy!
Sept. 12, 2023
Die App funktionier sehr intuitiv und mit ein paar Klicks kann man die Geschwindigkeit des Shops verbessern. Auch die fehlermeldungen helfen einem sehr gut die Leistung zu optimieren. Emily war mir eine große Hilfe beim beseitigen meiner Fehler mit der Domain.
Sept. 12, 2023
Really impressed with this app, I was frustrated trying to navigate my way through optimizing my store and Avada did a great job of pin pointing the issues that needed immediate attention, it makes everything so much easier and for someone who knows nothing about coding or website building it's a big deal. Customer service either makes or breaks a company regardless of how good the product is and thankfully the Avada team is amazing! From start to finish they're patient and efficient. Special thanks to Abby, Emily and the tech team. Abby was so attentive and understanding, got on top of tasks immediately. Emily made sure I had everything I needed and provided me with proper resources in regards to an on going issue. Overall I'm very pleased!
Sept. 7, 2023
Today I was using the app and got amazing support from Jasmine who helped me raise my page speed and talked me through some things I could do on mobile to increase my score even more. Thank you so much Jasmine & Avada!
Sept. 6, 2023
I was a bit overwhelmed with all the info available. Wasn't sure where to begin. I went into the chat and Emily was able to assist me. She was very quick in her response and got me going. She made it more bearable. My products are being optimized thanks to her. Have a good day.
Sept. 6, 2023
Really helpful app, customer support is incredible. Lydia has been amazing!