All reviews

Rating Breakdown

  • 5
    95% (7,325 ratings)
  • 4
    3% (250 ratings)
  • 3
    0% (28 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (92 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 10, 2024

I had an issue with duplicate H1 titles and Lydia and Toby were very quick at fixing this for me.

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad Lydia and Toby could resolve the H1 title issue quickly. If you need any further assistance, feel free to reach out!

5 / 5 Share

Oct. 10, 2024

she is very pretty and kindly and good helper her rate is 11 of 10

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're glad to hear you had such a positive experience.

5 / 5 Share

Oct. 9, 2024

I've been using Avada SEO Speed Image Optimize, and I’m really impressed! The interface is well-organized and intuitive, making it easy to navigate and get things done. What truly stands out, though, is the fantastic support team. Tiana, has been a lifesaver, she's helped me resolve several issues quickly and effectively. It's clear that the team is responsive and genuinely cares about helping their users. Highly recommend this tool for anyone looking to improve their website's performance and SEO!

Using app

About 20 hours

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your thoughtful feedback! We're thrilled to hear that Tiana made a difference and that you're enjoying the app's features. Thank you for recommending us.

5 / 5 Share

Oct. 9, 2024

Fantastic App with Excellent Customer Support! I've just used Avada SEO Speed Image Optimize, and it's been a game changer for my Shopify store. The app makes optimizing page speed and handling technical SEO super easy. I especially love the image compression and SEO audit features. Plus, their customer service is top-notch! I had a chat with support, and she was incredibly helpful and quick to guide me through the process. Highly recommend!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled that our app and support made a difference for your store. We're here anytime you need assistance!

5 / 5 Share

Oct. 9, 2024

Support was quick and helpful. Lydia was very responsive - excellent!

Store

iMovR

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive review! We're glad to hear that Lydia could help you quickly and efficiently. We’re always here for you!

5 / 5 Share

Oct. 9, 2024

Great app and Lydia was very helpful on the technical service :)

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

We’re happy to hear Lydia provided great service! Thank you for your kind words and for choosing our app!

5 / 5 Share

Oct. 9, 2024

Avada is very good app and "Mia" is very good guider he guides me very well

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad Mia could guide you well, and we're happy to support your business.

5 / 5 Share

Oct. 9, 2024

This is probably a good app because it has been helpful to me so far and does what I need in its features. It may have more powerful features but I need to upgrade my plan. Of course, I will upgrade my plan when I get familiar with it. The customer service staff Penelope is very enthusiastic to answer all my questions, which makes me feel good. I will continue to use this app!

Using app

24 days

Total reviews

6

Average rating

5.0

Developer Reply

We appreciate your detailed review! Penelope will be delighted to hear your kind words. We're excited to continue helping you as you upgrade and grow!

5 / 5 Share

Oct. 8, 2024

Lydia and Maison were excellent with helping me out of a tricky situation. The team was they were polite, fast and efficient. Great experience all together!

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your lovely review! We're happy to hear Lydia and Maison were able to help you efficiently. We're always here to assist!

5 / 5 Share

Oct. 8, 2024

Very good customer support. Mia from Avada support is very helpfull. Thank you Mia.

Store

Gearbop

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great feedback! We're glad Mia was able to provide excellent support. Feel free to reach out anytime!

5 / 5 Share

Oct. 8, 2024

Tiana Was very help and quick to respond with help. Thanks!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear Tiana provided you with excellent support. Your satisfaction is our priority!

5 / 5 Share

Oct. 8, 2024

Great customer service. Responsive and helpful. Great job!

Using app

About 15 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback! We're glad to know you experienced responsive and helpful service. We appreciate your support!

5 / 5 Share

Oct. 7, 2024

Avada SEO Suite is a fantastic tool with top-notch customer service! Penelope provided outstanding support, making the experience even better. A must-have app for every Shopify store looking to enhance SEO!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words, Meet Haus! We're thrilled that Penelope could assist you and that you're enjoying the Avada SEO Suite. We're always here to help!

5 / 5 Share

Oct. 7, 2024

Lydia provided exceptional customer service! She was attentive, friendly, and went above and beyond to ensure all of my needs were met. Her prompt communication and willingness to help made the entire experience smooth and stress-free. Truly a pleasure to work with, and I would highly recommend her for any customer service needs.

Using app

Over 3 years

Total reviews

6

Average rating

4.3

Developer Reply

We really appreciate your wonderful feedback! Lydia will be happy to hear she made your experience smooth and enjoyable. Don’t hesitate to contact us again if needed!

5 / 5 Share

Oct. 7, 2024

Very quick and helpful response form Emily

Store

ZERO9MX

Using app

About 4 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your review! We're pleased that Emily was able to assist you quickly. Let us know if you need anything else.

5 / 5 Share

Oct. 7, 2024

Support von Lydia und Toby ist sehr hilfsbereit gewesen und hat mein Problem gelöst. Vielen dank dafür

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We're happy to hear that Lydia and Toby were able to help. Feel free to reach out if you have any more questions.

5 / 5 Share

Oct. 6, 2024

Perfect support, everything works fine. Ricky very helpful person on chat. I recommend! :)

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're glad Ricky could assist you. 😊

5 / 5 Share

Oct. 5, 2024

This app has helped me to speed up my store and address other SEO issues that would have been painstaking to do on my own. Penelope and the team are always available and happy to assist with issues that arise, usually when I change my theme. I came to AVADA from a different SEO app that was also very good. However, the tools they provide were a step above and I am glad to have made the switch. I highly recommend the app and the wonderful support team.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled to hear the app has been helpful for your store! Penelope and the team are always here to support you. Thanks for choosing us!

5 / 5 Share

Oct. 5, 2024

great customer support and a great tool

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for the great feedback! We're glad you find both the support and tool valuable.

5 / 5 Share

Oct. 5, 2024

Christian is very helpful and he knows what he's doing!

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you! We're happy Christian could help, and we’re always here if you need further assistance.