All reviews

Rating Breakdown

  • 5
    95% (7,325 ratings)
  • 4
    3% (250 ratings)
  • 3
    0% (28 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (92 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 5, 2024

⭐️⭐️⭐️⭐️⭐️ Highly Recommended! Avada SEO Speed Image Optimize is a must-have app for anyone serious about improving their website's SEO and performance. The optimization features are fantastic, making it easy to enhance your site’s speed and image quality without any hassle. But what truly sets Avada apart is their exceptional customer support. They are always quick to respond and incredibly helpful with every part of the website—whether it's technical assistance or advice on how to get the most out of the app. The support team goes above and beyond to ensure everything runs smoothly. I highly recommend this app to anyone looking to improve their store’s SEO and user experience!

Using app

Over 2 years

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for the glowing recommendation! We’re delighted to hear that our support and features are making a difference for your site.

5 / 5 Share

Oct. 4, 2024

Great service

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re glad you’re enjoying the service.

5 / 5 Share

Oct. 4, 2024

I am using the free plan, but the customer service agent Tiana , is very nice and keen to help me to solve my issue. It is a very good apps and Thank you Tiana

Store

Lucky 5

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your review! We're glad Tiana could assist you, and we're happy you're enjoying the app.

5 / 5 Share

Oct. 4, 2024

I recently faced a challenging issue with a "null" word appearing in the header of my Shopify website, and the team at Avada SEO Speed went above and beyond to help resolve the problem. Their support was incredibly responsive, providing clear and effective solutions that worked perfectly. Not only did they guide me through troubleshooting, but they also provided helpful suggestions and detailed instructions, which were easy to follow even for someone without a coding background. Thanks to their assistance, my website's header issue was solved, and they also offered great insights on improving my site's performance. Highly recommend Avada SEO Speed for their knowledgeable support and commitment to solving customer problems.

Store

We Bros

Using app

25 days

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled to hear our team could resolve the issue and help improve your site's performance! Thanks for your recommendation.

5 / 5 Share

Oct. 4, 2024

Fantastic SEO App with Excellent Support! The interface is incredibly user-friendly, making it easy to navigate through a ton of powerful features. From optimizing images to boosting site speed, it covers everything I need for my store's SEO. What really sets it apart, though, is the support team. Big shoutout to Penelope, who promptly helped resolve my issue with utmost patience and professionalism. Highly recommend it to anyone looking to enhance their Shopify store’s performance!

Using app

About 1 year

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're glad Penelope and the team could provide the support you needed. Happy to help anytime!

5 / 5 Share

Oct. 4, 2024

Ricky was very helpful when we ran into issues.

Store

Venture

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback! We’re glad Ricky could assist when you needed help.

5 / 5 Share

Oct. 4, 2024

Muy Buena aplicación, tiene todo lo necesario para mejorar el SEO y el soporte increible, me atendieron muy rapido, y me resolvieron las dudas de facturacion! tanto Mía como Ricky me atendieron super bien!

Store

PAPOS

Using app

14 days

Total reviews

5

Average rating

4.8

Developer Reply

¡Gracias por tu reseña! Nos alegra saber que tanto Mía como Ricky pudieron atenderte rápidamente y resolver tus dudas.

5 / 5 Share

Oct. 4, 2024

Support team is very quick and helpful. Ricky was very helpful

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We’re happy to hear the support team, especially Ricky, was quick and helpful. Thank you!

5 / 5 Share

Oct. 3, 2024

Excelente app, ayudo mucho a mi sitio y el soporte tecnico es genial, en especial Tiana, super recomendable

Store

YoungMi

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

¡Gracias por tu comentario! Nos alegra mucho que Tiana y el equipo hayan podido ayudarte con tu sitio.

5 / 5 Share

Oct. 3, 2024

I recently had the pleasure of working with the Avada SEO team to optimize my online store, and I couldn’t be more satisfied with the results. From the very beginning, their team showed a deep understanding of SEO and tailored their approach to the specific needs of my business. They helped improve our website’s search visibility, resulting in increased organic traffic and better rankings. Not only were they professional and efficient, but they also took the time to explain the process, making it easy for me to understand the changes being made. Their communication was top-notch, always responsive and transparent. Thanks to their expertise, our site’s performance has dramatically improved, and we’ve seen a noticeable uptick in customer engagement and conversions. If you're looking for a knowledgeable and dedicated SEO team, I highly recommend Avada – they truly deliver outstanding results! Thank you, Avada SEO team, for your incredible support!

Using app

15 days

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're thrilled our team could help improve your store’s performance and SEO. We're here whenever you need us!

5 / 5 Share

Oct. 3, 2024

Very helpful customer service. Especially Lydia

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We’re glad Lydia could provide the helpful service you needed.

5 / 5 Share

Oct. 3, 2024

Excellent app with outstanding support provided.

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

We’re happy you’re enjoying the app and support! Thanks for your kind words.

5 / 5 Share

Oct. 3, 2024

I had a problem and Ricky was quick and coherent while explaining.

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We're glad Ricky could assist you quickly and clearly.

5 / 5 Share

Oct. 3, 2024

I love this App especially its support team and technician. I loved the way of helping by Customer Care Person (Chiristian) and Technician (Max). Chriistian is very friendly and she knows very well how to communicate with customers. I haven't got an experience like before. Highly recommended for Website performance.

Store

SLEEKS

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing feedback! We’re glad Christian and Max could provide such a great experience and help improve your website performance.

5 / 5 Share

Oct. 3, 2024

Great app and excellent support team. They helped me fixed my issue quickly.

Store

K9 Unit

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your kind words! We’re happy to hear our support team could resolve your issue quickly.

5 / 5 Share

Oct. 3, 2024

Great support!

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you! We're glad you're happy with the support!

5 / 5 Share

Oct. 2, 2024

This has been extremely helpful, especially with Mr. Lang from customer service. I was struggling with a few things, and he assisted me late at night! Good service isn’t just about having a great app, but also great support. Highly recommended!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your kind words! We're happy Mr. Lang could assist you, even late at night. We’re always here to help!

5 / 5 Share

Oct. 2, 2024

I love the customer service. If I have any questions about the updated function, they respond fast. Here thanks Tiana, for helping me set up Google structured data within 5 minutes, with no wait time.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're glad Tiana could help set things up so quickly for you. We appreciate your continued support.

5 / 5 Share

Oct. 2, 2024

Great app overall, SEO audits provide a friendly score which assists in selecting which pages/elements of pages need to be optimised. We have had many support sessions over the past few weeks whilst making changes to our store and the customer support has been excellent. Wait times have always been minimal and the issue/question has been sorted every time. Our most recent issue regarding .jpg to .webp conversion was sorted within 20 minutes by Ricky on live chat.

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Thanks so much for the feedback! We're thrilled Ricky could help resolve your issue swiftly. We’re always here to support you!

5 / 5 Share

Oct. 2, 2024

Optimised my Shop and gave a boost to a lot of my listings. Recommend to try Avada, very useful. The Customer Care is very quick and responsive, thank you Ricky for your time.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the recommendation! We’re glad Ricky could assist and help boost your listings.