All reviews

Rating Breakdown

  • 5
    95% (7,270 ratings)
  • 4
    3% (248 ratings)
  • 3
    0% (28 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (90 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 25, 2024

Audrey did an outstanding job in resolving the issue I encountered with my Shopify store. She quickly identified the problem and provided a perfect solution that restored the proper display of the text with icons in the footer. Her professionalism, clear communication, and swift action made the entire process seamless and stress-free. I’m incredibly satisfied with the support I received and highly recommend Audrey for her expertise and dedication. Thank you, Audrey, for your excellent service!

Store

VCD-E

Using app

About 17 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're delighted that Audrey was able to resolve your issue and provide excellent service. We're here anytime you need further help!

5 / 5 Share

Sept. 25, 2024

La atención de Mia es muy buena, muchas gracias, tienen un servicio al cliente de alta calidad a pesar de que tu no pagues.

Store

Neogold

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Muchas gracias por tu comentario positivo. Nos alegra saber que el servicio de Mia fue de alta calidad. ¡Siempre estamos aquí para ayudarte, aunque el servicio sea gratuito!

5 / 5 Share

Sept. 25, 2024

I've been using this software for a while now, and it has truly exceeded my expectations. The user interface is intuitive, and the features are exactly what I need to improve my productivity. What stands out even more is their customer support team(Tiana and Toby). Anytime I had a question or ran into a minor issue, they were quick to respond, incredibly helpful, and went above and beyond to ensure everything was resolved smoothly.

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 25, 2024

WIr haben einige FunktionsProbleme und Hana hat uns direkt geholfen. Sie hat das Problem geprüft und es an die Abteilung weitergeleitet. Mit einem Gastzugang hat sie sich in unserem Shopify-Onlineshop das Problem angesehen. Es bedarf ein wenig Zeit bis wir das Problem voll lösen können, aber sie sind super schnell . Vielen DAnk an Hana und den Support

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Vielen Dank für Ihr tolles Feedback! Es freut uns, dass Hana und das Team das Problem schnell angegangen sind. Wir sind immer für Sie da, um bei allen Problemen zu helfen!

5 / 5 Share

Sept. 23, 2024

Awesome app with perfect support- Emily and the rest are doing their best :)

Using app

27 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 23, 2024

they really helped , the support "Hana" and their tech support "Toby" really made sure my H1 problem is all good since i have been trying to fic it for 2 days

Using app

About 12 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 22, 2024

very good

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2024

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2024

they are great with patience

Using app

20 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 22, 2024

Je recommande Avada SEO. Simple d'utilisation, rapide et efficace pour améliorer votre SEO et la rapidité de chargement de votre site grâce à un audit SEO ainsi que de nombreux outils d'optimisation. Service client au top ! J'ai eu la chance de discuter avec Ricky qui a rapidement répondu à ma demande.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2024

The Avada has a fast Help and give all you wan to to know. I was attend by PAMELA, she was very professional and polite. Was a pleasure to be supported by Avada. Swift and Gold!

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 21, 2024

Very fast and friendly customer service. Problem solved immediately. Everyone was very nice and friendly, especially Christian ;). The app is also ideal for good SEO.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2024

first of all thank you Hanna for ur support and really you have good support team and that make me excited to work with you and discover ur app and from my side, I can give Hanna 100% cuz she was extremely helpful and understanding what I need

Store

Maabone

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2024

Ricky at Avada has been an invaluable resource for us. From the moment I reached out for help, he demonstrated a level of professionalism and expertise that made a significant difference in our experience. We were facing several challenges with our website, and I felt overwhelmed trying to navigate the issues on my own. Thankfully, Ricky stepped in and quickly assessed the situation. He patiently walked me through the necessary fixes, explaining each step along the way. His clear communication and willingness to ensure I understood the process were truly commendable. Not only did he help resolve the technical problems, but he also took the time to teach me effective strategies for promoting our website. His insights into digital marketing and best practices were eye-opening, and I left the conversation feeling empowered and equipped with new knowledge. Overall, Ricky’s support went beyond just solving issues; he genuinely cared about our success and provided us with the tools we need to grow. I can't thank him enough for his assistance and guidance!

Store

DGC

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled that Ricky was able to assist you and make a difference in your experience. We're always here to help if you need anything else!

5 / 5 Share

Sept. 20, 2024

I had an outstanding experience with Audrey and Andrew from Avada! Their exceptional service was attentive and personalized, making me feel valued as a customer. They went above and beyond to address my needs and questions promptly. I highly recommend them for anyone seeking top-notch service and support!

Using app

About 3 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 20, 2024

I really love the app...free tools itself has many features..great app for starters...image optimization great...also has many free features which really enhance our site ranking in google..and the response on our queiry with customer service excellent...i may give 10 out of 10...thanks...keep going...special thanks to tiana..

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2024

Ricky hielp goed

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2024

I can't thank Kevin enough for his outstanding help with my website’s SEO! He took charge of everything, including optimizing my H1 tag and ensuring my site was structured for maximum visibility.

Store

Luniton

Using app

About 18 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 19, 2024

Mia was great help and would like to give her a big thanks!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2024

Ótimo serviço! Quando precisei, fui orientar da melhor maneira Parabéns pelo profissionalismo

Using app

2 months

Total reviews

1

Average rating

5.0