Avada AI SEO Image Optimizer
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So far so good. Need to test it out with other websites but help has been great!
Stable, reliable, and Automated SEO tool, using it for 2 years now Their support is good, whenever you have an issue, you find them fixing it I dealt with Sunny, and many more who helped
I initially tried a different Avada app and was disappointed, but decided to give the company another shot. Initially, things seemed promising, but then my website's speed scores plummeted to below 30%. When I reached out for support, they requested access to my store and attributed the issue to changes in Google's speed policies. Despite claiming to work on the issue for over a month, there was no improvement, and they continued to blame Google. Moreover, they never took the initiative to contact me unless I reached out first. Based on my experience, I can't recommend Avada products. The service was lacking, to say the least. ps: I have used this app more than 3 months, but they asked me to remove it before removing the code.
Hi, Thank you for your review. We would like to acknowledge that there have been recent changes in Google Page Speed that have impacted our service. We want to clarify that we are not placing blame but rather highlighting the current situation. It remains our responsibility to address any bottlenecks, and we acknowledge that despite our best efforts, we have not been able to find a comprehensive long-term solution until now. This experience has been a valuable lesson for us and we are committed to continuous improvement. Please accept our warmest regards, and rest assured that we are wholeheartedly committed to addressing any concerns you may have. We eagerly anticipate the opportunity to assist you in the coming time Please check your email box for further update Best regards, Avada Support Team
Fast and helpful customer service and well working app
Optimizing now! Great help provided by Emily. Thanks so much!
The customer service staff (hana) is very attentive and professional.
Sunny was a great amount of help during our process of using Avada on our website. Very professional and extremely quick to respond.
emilly was very helpful responsive communicative and with good skills in a matter of fact she is very social and i recommend her services to be honest i would like only chating with emily
I was needing some help in a problem and i ask some help to the supp. And hana was the one o help me . She was kind attentive and quick to help me. I was very well taken care of, thank you.
Thanks Liz for resolving the issue so expediently!
Our experience with this app has been nothing short of amazing. The app is easy to install and does exactly what it should! The app support is incredible; they go above and beyond to ensure all your questions are answered and you understand everything. I am so glad I found this app!!!!
good
Dear Productos Virales Store Owner, We are truly sorry to hear about the difficulties you experienced with our speed optimization tool. Your feedback is invaluable to us, and we deeply regret any inconvenience this has caused. Our team has thoroughly investigated the issue and made the necessary updates to address it. We have also reached out to you via email with detailed information and steps to ensure your website's performance is optimized. Please know that we are committed to providing the best possible support and service to our users. If there are any further issues or concerns, we encourage you to reach out to our support team directly. We are here to assist you and ensure your satisfaction. Thank you for your understanding and for giving us the opportunity to resolve this matter. Best regards, Esther from Avada Support Team
My experience with Lydia was quick and pleasant! She helped me with my page in a timely manner and i'm grateful for her help. Thank you!!
Wendy was very helpful in her support to speed up my store. She was also very responsive which is sometimes hard being on a different time zone. Thank you!
Great app -easy to use and really works - and great help by Emily from the customer service team. 10/10
the customer service is very quick and helpful. The APP is very helpful to speed up our site and optimize the image
Effect on Sales and Conversions: Since I started using this app, my sales and conversions have gone through the roof. It's a true revenue booster!
Rapide et efficace !! Et très agréable service de la part de Sunny !!
It is the perfect app, it helps me a lot and saves more time, thank you very much
Muchas gracias por la rapidez y el apoyo de Prakash fue EXCELENTE! Agradezco la ayuda brindada.
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