All reviews

Rating Breakdown

  • 5
    95% (3,802 ratings)
  • 4
    3% (111 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    2% (64 ratings)

Reviews with Text

  • 98% (3,900)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 3, 2024

Hana, Audrey and Toby were really helpful in helping resolve my issues!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Our team enjoys doing what they do because of customers like you. Your review just made our day. Thank you so much! Sincerely, AVADA Support Team

5 / 5 Share

Nov. 3, 2022

Awesome and speedy work! My site was loading and now it's much faster. Keep up the fantastic work. I hope to work with Hanna again:-)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We built AVADA to provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. All the best, AVADA Support Team

5 / 5 Share

Nov. 3, 2022

I used it to help me optimise my slow site and its much improved in just a few minutes. Thank you!!

Store

Olganna

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We’re so happy to hear you had a great experience at AVADA. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and have a wonderful day. Sincerely, AVADA Support Team

5 / 5 Share

Nov. 2, 2022

Still in the process of checking how this app works but got an error and Esther and Tony helped me fixed my problem. Hopefully this app will optimize my SEO and site speed in the future.

Store

FishyPH

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day! AVADA Support Team

5 / 5 Share

Nov. 2, 2022

Hana was very nice and polite. Helped me with the speed of my store. Will exploring the app for other features. So far very good.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We built AVADA to provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. All the best, AVADA Support Team

5 / 5 Share

Nov. 2, 2022

Ottima app che permette di risparmiare tempo e soldi. Il customer service inoltre è sempre pronto e attento a rispondere alle tue domande o a risolvere i problemi (grazie Hana)! La consiglio

Store

MOUD

Using app

About 2 hours

Total reviews

7

Average rating

4.4

Developer Reply

È il nostro giorno per sapere che siamo stati in grado di fornirti un servizio a 5 stelle. Faremo in modo che l'intero team di AVADA riceva il tuo feedback: saranno entusiasti di ascoltare le tue parole gentili. Ti auguro tanti vantaggi nella tua attività! Team di supporto AVADA

5 / 5 Share

Nov. 2, 2022

Hana provide me with the best help to improve the speed and the SEO of my store! The app also have other features that work well to improve the speed.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We’re blown away by your kind words! We’re sure that the whole community would like to hear your detailed review of our app. Thanks again, and have a great day! Best, AVADA Support Team

5 / 5 Share

Nov. 1, 2022

Immediate results with page speed increase and even set up only took 10 minutes. Tony was great with advice and helped set up. Wonderful to have their team available when I had questions.

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Tony receives the recognition he deserve. Thank you again, have a great day! AVADA Support Team

5 / 5 Share

Nov. 1, 2022

Nice to have help close by, Emily was very helpful with everything and I learn more stuff about Avada!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We're happy to hear that our team provided you with excellent service. We'll make sure that they receive your feedback. We're sure it will make their day! Sincerely, AVADA Support Team

5 / 5 Share

Nov. 1, 2022

great app, and customer service is lightning fast! I utilized the free speed upgrade and it took only a few minutes to see results.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

It’s great to hear that you had a positive experience at AVADA. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to assist you further, let us know. Regards, AVADA Suppor Team

5 / 5 Share

Oct. 31, 2022

i used it, but im not so a freak about apps, so Esther from avada, what can i say was quick and pushed my page in very short time. thanks Esther.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! All the best, AVADA Support Team

5 / 5 Share

Oct. 31, 2022

GoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGood

Store

Yahboom

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! All the best, AVADA Support Team

5 / 5 Share

Oct. 30, 2022

Very awesome experience with this app and the customer support is very helpful. They improved my site tremendously

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We built AVADA to provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. All the best, AVADA Support Team

5 / 5 Share

Oct. 30, 2022

Support is top notch, the speed up is next level, and since I first used the app they've made continued improvements.

Using app

Almost 2 years

Total reviews

5

Average rating

3.8

Developer Reply

Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day! AVADA Support Team

5 / 5 Share

Oct. 30, 2022

Very good app with lots of features. All in one place. Support is also very fast & accurate. I had some issues, Esther, from the support team helped me & resolved these issues in minutes. Thanks a lot.

Store

ZYANNA

Using app

7 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much! It fills us with pride to know that our service is valued by our community. We strive to be the best we can be every day. Sincerely, AVADA Support Team

5 / 5 Share

Oct. 29, 2022

***** 5 Sterne gehen raus für den super schnellen und hilfreichen Kundenservice ***** Vielen Dank an die kompetente Jasmine und den Programmierer Gideon *****

Using app

About 1 month

Total reviews

4

Average rating

3.5

Developer Reply

Wir freuen uns sehr zu hören, dass Sie eine großartige Erfahrung bei AVADA gemacht haben. Ihre Bewertung hat unseren Tag versüßt! Unser gesamtes Team arbeitet sehr hart daran, unsere Kunden zufrieden zu stellen, aber wir können dies nur dank großartiger Kunden wie Ihnen tun. Nochmals vielen Dank und einen wunderschönen Tag. Aufrichtig, AVADA-Support-Team

5 / 5 Share

July 7, 2023

Prakash from AVADA swiftly improved my website's speed and was incredibly helpful. They promptly addressed my questions and provided excellent support. Highly recommend using AVADA for top-notch website optimization!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Just wanted to let you know how much your review means to us here at AVADA. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Have an amazing day! Best, AVADA Support Team

5 / 5 Share

Oct. 28, 2022

Customer service is excellent , they helped me for increase speed of my website from 45 to 79 by Mr. Prakash Many thanks Prakash for your excellent support

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you. All the best, AVADA Support Team

5 / 5 Share

Oct. 28, 2022

I used it to optimise the speed of my store, and Jasmine enable the Speed up feature for me, leading to increase speed score from 29 to 51 on mobile end.

Using app

22 days

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your detailed review of our app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us. Sincerely, AVADA Support Team

5 / 5 Share

Oct. 28, 2022

@Esther fix my issue and very amazing customer service she provides. She is a very good asset to your company.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you. All the best, AVADA Support Team