All reviews

Rating Breakdown

  • 5
    93% (4,020 ratings)
  • 4
    3% (120 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (66 ratings)

Reviews with Text

  • 97% (4,106)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 8, 2025

Tobias and Christian were a great help. Excellent App, highly recco!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2025

The Avada team provided excellent support, and both Ricky and Lias patiently assisted me throughout the store setup and configuration process.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2025

Using app

About 1 month

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 6, 2025

Lang and Ricky have been very patient and helpful.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

This app is very robust and helpful. I have no doubt that it will improve traffic to my store and optimize our user experience. So far, I am very impressed with support that I have received. Pamela was very professional and addressed all my questions and concerns. I highly recommend Avada SEO for the quality of their product and the support that comes with it. Thank you again Pamela. You deserve the compliment. ;) Cheers!!! A. Crespo WaterDragon Apparel

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

Incredible support from the attendant Nim. Super friendly and attentive — she helped me with everything I needed with great care. The app is complete even in its free features (including the ones I needed at the moment). The support I received was the best I’ve ever had, especially thanks to the attendant Nim. Many thanks for the attention, speed, and understanding.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

Thank you Avada for the great experience and the service of viola !

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

The app was showing duplicate titles so I reached out to app support. Penelope got with their dev team and had the issue resolved in a day or two. They were helpful and responsive!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Good services

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Thank you Kevin, for your assistance. I truly appreciate the support.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Super App und noch besserer Service. Hab Probleme bei der Einrichtung der FAQ und die Kollegin Christina hat alles schnell und unkompliziert gelöst und mir gleich gezeigt was ich falsch gemacht habe. Echt schnell und super freundlich. So muss Service aus sehen, da können sich einige andere eine scheibe abschneiden. Grüße aus Berlin

Using app

24 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Thanks to Brian for his helpful problem-solving, his response was very quick and professional.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Customer service is amazing, I do not understand anything in IT so they were very patient with me and helped to fix all problems on mu store. App is easy to use

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

muito bom, o suporte Ricky responde bem rápido, e é bem atencioso também, deixo outra avaliação da pessoa que vai otimizar meu site depois.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Great to work with

Store

RCNT

Using app

27 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

great help us !

Using app

About 7 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Had questions regarding an error message I was getting and Tobias, was super quick to help me resolve the issue!!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Perfect!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Viola from Avada customer support was professional, responsive, and resolved my issue quickly. Highly recommended!"

Store

MenToo

Using app

About 1 hour

Total reviews

1

Average rating

5.0