All reviews

Rating Breakdown

  • 5
    95% (4,182 ratings)
  • 4
    3% (122 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (71 ratings)

Reviews with Text

  • 97% (4,271)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 1, 2026

Información clara para detectar los problemas encontrados.

Store

DHO

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2026

Great experiance with them

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2026

Free plan is good and useful for basic needs, but there is still room for improvement. Overall, the app works well and the support team is helpful and responsive.

Using app

About 18 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 31, 2026

Christian thank you for your help

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2026

The support team was highly professional and responsive, delivering a quick and thorough audit of our website. Their insights were clear and actionable. Special thanks to Max and Ricky for their excellent support and attention to detail.

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

very helpful team and site speedup was good and the futures are also nice

Store

Hozard

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

it was very helpful to work with avada, I have found and solve many issues very fast and speed of my mobile version have changed from 6 into 2.9 seconds. Amazing! Kevin the assistant was very attentive and helpful.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

The service was excellent, and the response time was quick.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Thank you so much for the support! A special thanks to Ricky for being incredibly responsive and genuinely helpful. I’ve never received this level of guidance and assistance from a website app before.

Store

ethnik

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Great support experience. Christian provided the best support me really well and was quick, professional, and helpful throughout. The app works smoothly and the support team makes a big difference. Highly recommend!

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Son magisimos te resuelven los problemas en un pispas

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

I'm so impressed with this app and their amazing team! I previously hired an seo team to help me, and yet there was still so much I needed to do to improve my seo score. I am not a tech-y person, yet Ricky and the entire customer service team on the app were SO HELPFUL in guiding me through everything,/ I have over 23,000 images in my store, and with one click of a button, I was able to optimize them all. They also walked me through website schema, optimizing images, and so many other things. Ricky was there for me in real time on the chat, talking me through it, and even took time to write me an email with step-by-step instructions. Incredible. Viola was there too. Any time I needed support, someone was on the chat with me right away. I love this app and am so glad I chose this one above the others.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Ricky provided excellent support and helped increase my trust in this app.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Maison and Ricky were super helpful with my questions and fixing flagged issues quickly. Much appreciated!

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

The service is fast and the customer service explains things clearly and concisely

Store

Aimall

Using app

Over 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 27, 2026

Great app and the support is great. Thank you Ricky I appreciate your help.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

I have just finished a help session with Tobias who was extremely helpful and knowledgeable. It's not easy setting up a new shop so I definitely recommend the Pro version unless you already know what you are doing!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

J'adore cette application, le support est super réactif et mon référencement est bien meilleur, par contre meme si beaucoup de choses sont automatisées, il faut y passer du temps :) mais merci !

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

El servicio de soporte me ayudo muchisimo a mi me atendio Tobias y fue de gran ayuda

Using app

About 2 hours

Total reviews

5

Average rating

5.0