All reviews

Rating Breakdown

  • 5
    95% (7,275 ratings)
  • 4
    3% (248 ratings)
  • 3
    0% (28 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (91 ratings)
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5 / 5 Share

Sept. 5, 2024

Personnel très réactif je recommande

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

I use AVADA for around 1 year now, at everytime I reach the team they impress me more and more. As always, they are super responsive, surper helpful and super kind. This time, I had some trouble with my speedscore, and without hope, I reached them to find a solution. And actually they brought my store from a ~30 score to a >70 !!! I highly recommend

Store

Kinky

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

We're so happy to hear about your positive experience with our support team! Improving your speed score from 30 to over 70 is fantastic! Thank you for recommending us, and we’re always here whenever you need us.

5 / 5 Share

Sept. 5, 2024

Support from Mia was really quick and it resolved issues. Thanks, keep going for better enhancement.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

I had a fantastic experience with this app and the support team! The interface is intuitive and easy to navigate. Special thanks to Penelope for her exceptional help—she made the process smooth and efficient.

Store

Noon PK

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Hana & the team are all top-notch! 24/7 they are here to help. worth every penny!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Support really good and it's pretty intuitive.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

I was very impressed with the customer support, especially from Kevin. His assistance was exceptional and greatly appreciated.

Store

Tokalm

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

This app is totaly amazing, and the support is fantastic. They helped me with many problems Thx u so much thx Christian and Doris

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Hands down the best SEO tool for Shopify stores. Customer service is unmatched, especially compared to other apps. The support team will help you with any site issues via chat + their dashboard is super user friendly & has everything you need to optimize. Penelope & Toby have been great in helping optimize our store. Thanks so much

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

Since using this app we have been able to resolve some SEO issues we were facing. Mia has always answered any questions quickly and efficiently and along with Doris have been able to timely fix any errors that we had. Highly recommend this app for its functions and also wonderful customer service!

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

Tiana was very helpful. Answered loads of my questions and helpd me a lot. Didn,t get everything sorted but loads more helpful than shopfiy support

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

Lots of tech support and suggestions. Penelope was very helpful and friendly.

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

Ricky at Avada SEO went above and beyond helping me setup the app. The app itself has loads of useful functionality that both highlighted SEO issues and helped resolve them quickly. The Avada app is likely to play a part in my daily web checks from now. Thanks again Ricky!

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

super fast feedback and help

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that our team provided fast support. Feel free to reach out anytime you need help!

5 / 5 Share

Sept. 3, 2024

Super great app and quick support if you have any questions.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

Sure service , fast and efficient response by Abby Highly Recommended app

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

Highly recommended for every merchant. Avada helped me in the seo of my store. Customer support is incredible. Charles, Ricky , Kevin all of them are great and helped me to optimize the store.

Store

Hippo

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2024

What I love about Avada is the 24/7 customer support that really works, someone is always there to work with me and answer my questions! Penelope was instantly there for me this morning showing interest in the technical issues on my website and its seo performance. Thank you Penelope! Turbopowersports.com

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2024

The App is user-friendly and the customer service is amazing. Emily helped me as soon as I install the app and took me through the steps I need to to follow to optimise my website speed.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

I think the app is very good and I think Ricky at the help desk is even better. Both help me achieve my SEO goals.

Using app

About 2 months

Total reviews

2

Average rating

5.0