Avada AI SEO Image Optimizer
Earn traffic w Page Speed Optimizer, Image & AI SEO...
Rating
4.9
feedback
4,351
chart
#291
All reviews
Review RSS Feed
July 28, 2022
I am using the App and never had issues with it. I have started the live chat with the support team and Abby has helped me to improve my web-site speed very quickly. Hope it will work ! Thank you very much
Feb. 21, 2023
Buon Addon per Shopify, non comporta molti problemi nella configurazione. Ottima assistenza di Abby che mi ha permesso di migliorare le performance del sito. Complimenti. Complimenti ad Emily.
July 28, 2022
the professional esther helped a lot! appreciate it, and gonna upgrad to see other function. in just shortly minutes my site speed of mobile has been up 50%.
July 27, 2022
Precisei de ajuda e a querida Juliana me ajudou .. foi muito educada e prestativa. Estou muita satisfeita
July 27, 2022
Everyones experiences are different and this app has a lot of positive reviews which is why I choose it. Yes my speed increased. However, my recommendation is to not touch this app. Firstly, you need SEO knowledge of what each of the functions do so you can understand and implement them yourself. Secondly we couldn't get the image optimisation to work properly and I couldn't get a straight answer as to why and this took well over a week. I was then told to ignore the message on my dashboard as at their end it was showing as working. Thirdly and most importantly it clashed with a number of my apps resulting in my website crashing and loosing sales. I got told it would be referred to the development team but they never got back to me instead support staff inserted code to counteract the crash which resulted in other apps crashing. Support were friendly but actual help was inconsistent. I then uninstalled and was still charged for another month which I now have to 'prove' before they will refund. This app has caused me more headaches and stress. In 5 years of having a Shopify Store this is the worst thing I ever did.
Hi, Thank you for your valuable feedback and I am so sorry for the experience you have had! I can see you contacted our livechat several times and some issues happen, and we were trying to resolve it asap at the time you contacted. To better assist you to solve all issues mentioned, I have sent a follow-up email. Please check your emailbox to for details. Thank you so much! Daisy from AVADA
July 27, 2022
This is actually a very very good App! I recommend this app more than any other app I have ever used. It made my site immediately, much much faster and its also easy to use. Also the staff that helped me, LIZ, she was great!
July 26, 2022
Avada is super helpful. I'm a team of one and they feel like a tech team just handling things in the background for me. Their tech support is super quick to respond, my last correspondence was with Juliana and her replies were so fast. I highly recommend this app if you don't have your own tech team.
July 26, 2022
I'm not completely clear about what all the features actually do. That said, it is feature rich and the support has been clutch in a pinch. Liz from Avada was awesome! Top notch support.
July 25, 2022
I was using other AVADA apps and now decided to choose to install this one as well. It offers more features than other SEO apps and comes with the best customer support I've ever interacted with!
July 25, 2022
This app is amazing, super easy to use and the support is amazing! I had Hana help me out and she showed a top-class customer service!
July 25, 2022
Thanks to the Avada team for jumping in and helping us improve load speed time on both mobile and desktop on our store! Over a 50% increase on mobile alone! Thanks to Jasmine & Roger for helping out our team.
Jan. 18, 2024
fantastic app, that really helps with site speed, and the support team are super quick and easy to deal with! Emily was a great help. Alt(18/1/24) Abby was a great assistance with helping when Theme update caused some issues.
Aug. 8, 2022
Worse than this application and customer service I have ever met in my life. They promise to increase your website speed: my website speed has dropped by 20 points and customer service is still looking for a solution to this problem. It's been 3 days already. They don't have enough technical skills. Very disappointed!
Hi there, This is Daisy from AVADA Team. I am so sorry for the delay as it takes a bit of time to apply the fixing. I've checked your SEO analysis with the warning reported. We can totally fix the issue for you. I also shoot you a follow email, kindly check it so that we can assist you better and at highest priority. Thank you Daisy
July 24, 2022
Tony was great at getting my site speed issues fixed and loading properly! Support is quick and friendly...
July 23, 2022
Prakash did an amazing job with quickly fixing my e-store speed issue. I am one happy customer :) Cheers!
March 28, 2023
Kundeservices er veldig flink og dyktig, De hjelper meg rask og svarte på alle mine spørsmål. denne appen anbefales Vi har virkelig behov for denne APP-en og deres tjenester og service Anbefales å ha
July 23, 2022
I just had a support session with Tony who helped me enormously with speeding up our Shopify Store. Thank you very much for you friendly and professional support! The performance increase motivated me to sign up with your pro package and hopefully I will be able to improve the performance even further and use the pro options to make our site even better.
July 23, 2022
Muy bien. Sobre todo para los que empezamos y no tenemos mucha experienca, este tipo de APP nos ayudan mucho. Gracias a Liz por ayudar a mejorar mi tienda!
July 23, 2022
Awesome add on for my shopify store. The support is also awesome. They help speed up my store in just a couple of minutes. Thanks Tony!
July 22, 2022
Ich habe gerade mit dem Support Kontakt gehabt über den Speed von meinem Shop. Liz, die übrigens ausgesprochen hilfsbereit und freundlich war, hat mir aufgezeigt, wie ich mit wenigen Schritten den Speed erheblich verbessern kann. Kann ich wirklich nur empfehlen, ich werde die App auf jeden Fall 14 Tage testen