Avada AI SEO Image Optimizer
All reviews
Review RSS feed
Eine hervorragende App, mein Kontakt Beeter hat alle meiner Fragen kompetent und lösungsorientiert beantwortet. Ich werde diese App aufjedenfall weiterempfehlen.
Great help from Thomas very good first experience as just signed up
Have always enjoyed using the features that Avada AI SEO offer. We are now looking to optimize our new webstore via 1/1 consultation and have found Tobias to be both helpful and friendly during the entire process. Looking forward to improved SEO and Speed results.
great customer service and program is working well!
very useful for me to improve the SEO performance of my website
Appli sympa, qui aide bien sur les perfs du site, et trés complète ! Support client (Christian) trés rapide et efficace (quelques minutes à peine !)
Very helpful. and quick response.
Very helpful and prompt support from the Avada team. Tobias was very accommodating in answering all our questions.
SUPER helpful!!! i was talking to the technical rep for a long time and she has been very patient in helping to resolve all my questions!!!
Thanks for your excellent support, Ricky.
Sehr guter Support! Thomas hat mich unterstützt die Bilder und Alt Text Optimierung zur starten. - Alles Gut, Danke!
The APP just had conflict with another optimization APP today and the speed up process has been slowed a lot. I asked their support and get help very quickly from Thomas. A Worth APP! Good for SEO and effective!
Great service - Amazing support - Brilliant App :)
great app to help tick boxes on things you are missing for each product. i'm only just getting my head around it all. Tobias has been a great help guiding me through the steps and helping me get my seo score up to speed.
UPDATE (after Avada’s response): I’ve read their reply carefully. I’m not here to argue technical semantics. I’m here to document what actually happened as a merchant. After installing Avada SEO Suite, my Google Ads account was suspended due to “Unknown DNS Errors” and “Malicious Redirects.” My store was effectively disrupted for over 48 hours. I contacted Shopify Support, and during that process: There were discussions around redirects (including xnxn.win) There were concerns about URL structure and crawling behavior There was initial mention that canonical tags MAY have been affected Avada is now stating that Shopify ultimately concluded everything was “clean” and not related to their app. I cannot independently verify their internal interpretation of those logs, and I acknowledge that the final root cause may not be definitively attributed. However, here is what I can confirm with certainty: 1. The issue happened immediately after installing the app Before installation: no Google Ads suspension After installation: account flagged and disrupted You can decide for yourself whether that timing is coincidence. 2. The experience during support was not reassuring When I raised concerns and shared Shopify findings: The response was defensive Responsibility was immediately denied The burden of proof was pushed entirely onto me Whether or not the app was the root cause, this is not the level of support I expect when my business is impacted. 3. Refund experience was extremely difficult This part is not disputed, and it’s important for other merchants: I canceled during the free trial period I was still charged I was asked to provide billing screenshots (which they already have access to) After providing them, I was told to wait for the billing team with no clear timeline At this point, getting a refund has been unnecessarily complicated. 4. My takeaway for other merchants I cannot conclusively prove the app caused the issue. Avada claims it did not. But what I experienced was: A major disruption shortly after installation A support process that felt dismissive A refund process that was not straightforward That combination alone is enough for me to advise caution.
Hi there, We're genuinely sorry for the stress this situation caused, and we understand why the timing right after installation felt alarming. On the redirect: you looked into this together with Shopify, and their investigation showed the flagged redirect did not originate from Avada, with no residual scripts left behind after uninstall. We traced the root cause to a third-party Microsoft/Bing Ads script on the store, and shared a detailed walkthrough with you directly so you could see exactly what was happening. On the billing: when the free trial was skipped and the plan was upgraded, Shopify started a new billing cycle and automatically issued the invoice for that period — this is handled entirely by Shopify's system, not by us. Even so, we reviewed your request under our own refund policy and processed a refund, which you kindly confirmed receiving. We completely respect your experience and how you choose to share it. We only hope that, with the full context in view, it can be seen in a fair and balanced light. We're here anytime you need us. Best regards, Avada
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.