Avada AI SEO Image Optimizer
All reviews
Jasmine was super friendly and super fast. I had a great experience using the free plan of your app on shopify.
I used this app to speed my store awesome work! Great customer service, I would recommend this app for any user.
Wonderful app and service! It offers just about everything you need in an SEO app. And if you have an issue just contact them through their dedicated app chat icon. It usually takes them about one minute to reply. Thank you for your help and kind service Esther!
The Avada customer support team is phenomenal. Friendly, fast and efficient. 10/10 recommend this app.
Hana was very helpful and helped me very quickly to get my website faster :-) I'm really happy with their services and the app works well for my e-shop.
A powerful SEO tool that has brought more clients to my website so far, and it's a great experience to use!
Hana Helps me a lot and reply my texts very fast. Such a attentive person, tanks u for the help.....
Tiana was super helpful when I had a question regarding the ratings & review structured data. Apparently, the app I use is not one of the recommended apps that would add the schema. Thanks again Tiana for explaining things to me :)
We have been using this app for quite some time now. The app works great. We are also using some other Apps from Avada, all do what they need to do. After a report from Speed Up, we were even able to speed up our site for free. Perfectly helped by Prakash, thanks a lot! I highly recommend these Apps from Avada.
I decided to purchase this App because I researched the features and trusted the reviews. So I decided to go Premium plan that I expected to get the best support 24/7, and it could help me fix and improve my SEO. It SEEMS their features work well. However, I have learned that this is not supported 24/7, they just have someone to take notes or know something basic and they would get back to you, which I can understand. After I started auditing, I reached out to the team to help me with one issue. I tried to reach out a couple of times, and all they said they would get back. However, I haven't got back anything from them. If you really care about your customers. It is simple, just get back to them as you committed.
I used this app to optimize the images on our website and improve the speed of our website. Great customer service! Thank you Prakash!
the best app on Shopify. The customer service is the greatest. I think all other apps should learn from Avada. they offer much more than what you pay for. And your staff Jasmine is so kind and passionate. Thank you so much.
Had an issue or misunderstanding, with how the service works. The chat line was able to resolve my issues.
It's a great App, helps a lot !!! I really appreciate Jasmine's quick and professional response, thanks.
Ricky helped with a issue on my website instantly!!!
Amazing Fast Improve and very good service. Highly recommend this app. You must have this i like this app, support is very fast, its easy to use, all the feature are very impressive
Thanks Esther for the wonderful speed up! App is pretty good and easy to work with. Support is amazing!
Update: While the below issue was a huge problem, their team did everything possible to get the issue fixed for us as quickly as possible. They originally said it would be 7+ hours before someone could fix the issue due to the time difference but they were able to get it fixed for us in an hour or so. They also took it as a learning lesson to create a backup first so this issue would not arise again. I understand things can happen out of their control so I have updated my review to show that they worked quickly and diligently to get everything fixed for us after hours and have taken precautions to prevent this from happening again. Thank you again! I just installed this app and used the minification feature and it has now given me an error on EVERY collection page making my shop unshoppable and nobody can fix it for 8 hours?!? that is crazy and I would be very hesitant about downloading this app if you are not familiar with code and can not fix errors on your own
Hi there, I am Daisy, your account manager at AVADA. Firstly, I am deeply sorry about the issue you encountered. We never want this to happen to you. Our team has fixed the issue for you. I have just sent an email to your mailbox. Please help me check our message and solution to remove the app code. Many thanks for your collaboration and we hope to sort it out for you soon Best regards, Daisy
Huge shoutout to Penelope for the incredible support! She made the whole process seamless and resolved my issue in no time. It is rare to find such attentive service,5 stars!
We use the PRO version of this app to help make sure we're doing the best we can in-house with our SEO and it's great for anyone without any experience with SEO and really helped us boost our sales. The team behind the app are also very helpful and quick to help!
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