Avada SEO Speed Image Optimize
Shopify SEO - On-page audits, Site Performance optimization
Rating
4.9
feedback
7,664
chart
#104
All reviews
Rating Breakdown
Review RSS Feed
Aug. 11, 2024
tried speeding up my website and it completely ruined it. Would not recommend
Thank you for your feedback, and we're truly sorry for the inconvenience this has caused. We understand that our speed-up feature might have affected your website negatively. This feature can sometimes cause issues depending on the unique combination of your theme and other third-party apps you may be using. Each theme has its own unique structure, and when combined with other apps, the speed-up feature might not always be compatible with certain elements. However, our technical support team is always ready to assist in ensuring that the app works seamlessly with your website, considering the presence of other apps. We also apologize for the delay in providing a solution at that time. The customer support agent who assisted you was new and did not handle the situation as well as we would have hoped. We sincerely regret this and appreciate your understanding. At Avada, we always prioritize our customers, and we would love the opportunity to assist you further. If you ever consider using our app again or need SEO advice, even without using our app, please feel free to contact us. We will do our best to support you with anything within our capabilities. Best regards, Esther Avada Customer Success Lead
Aug. 11, 2024
Mia best Support ))
We sincerely appreciate you taking the time to share your experience about service with the community and us. Please get in touch if you need support any time ^^
Aug. 11, 2024
Avada SEO Suite has been a game-changer for my website’s optimization. It offers all the essential tools and features to boost visibility and performance. A special mention goes to Mia from their customer service team—she is outstanding! Mia is incredibly knowledgeable, patient, and quick to assist with any queries. Thanks to her guidance, my website's SEO performance has noticeably improved. Highly recommend Avada SEO Suite, especially with Mia’s exceptional support!
Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that Avada SEO Suite has made such a difference for your website’s optimization. Mia is truly exceptional, and we're glad she could assist you so effectively. If you ever need further support, we're here to help! ❤️
Aug. 11, 2024
Customer service is very good, great
Your kind words encourage us to continue doing our best to make sure every user's experience is a memorable one We would love to contribute more to your success. Let us know if you have any questions! ^^
Aug. 11, 2024
Superb customer service! Alyssa was very efficient in helping us set everything up ♥ Fast and efficient app! Definitely recommend
Thank you so much for your review! We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime ❤️
Aug. 11, 2024
installed the app trying to get my store running faster and realized a bunch of other issues. Mia and Technician Toby jumped to help solve it right on an early sunday morning without any hesitation. WOW! talk about service!!
Aug. 11, 2024
Mir wurde innerhalb kürzester Zeit mit meinen SEO Problemen von Mia und Toby geholfen vielen Dank dafür!
Aug. 11, 2024
this app has helped me get a few things done that I could not have done and I love how it is set up to make your optimization easy and help is always a question away!
Aug. 10, 2024
Lydia and Raymond straightened out some JS issues with my shop. Awesome customer service! Thank you guys!
Aug. 10, 2024
Great customer service, Ricky has been awesome, great app, super helpful for SEO
Aug. 10, 2024
This App is superb and the support they have is on extra level. Ricky always helped me integrate something in minutes which was struggling. So Highly recommended.
Aug. 10, 2024
Avada est un outil de référence pour l'eCommerce en general ,et en particulier pour la plateforme Shopify et la professionalité et la disponibilité de l'equipe qui nous accompagne. Je tire mon chapeau à Hana qui m'a aidé à résoudre avec satisfaction tous les problémes qui assaillent la performance de ma boutique. Merci à vous tous.
Aug. 10, 2024
Thanks Avada for Everything the best Staff ever they help alot and Speed was Amazing
Aug. 9, 2024
It get right to working with no hitches and ads. I got my score immediately with list of things I needed to fix for better optimization. On top of it, I got real live assistance from Ricky on how to fix the issues. Ricky is so accommodating and has a pleasant personality. He's positive and ever ready to offer his assistant. I'm happy to be working with him.
Aug. 9, 2024
Lydia and Nikita are truly excellent. They resolved my issues promptly and thoughtfully. I don’t know coding, but they were able to help me.
Aug. 9, 2024
Avada SEO Speed is really useful to improving the speed of your site. Thank you Hana for being patient and helpful.
Aug. 9, 2024
Ich bin echt sehr zufrieden, kann diese App nur Weiterempfehlen. Hatte eine super Support Bedienung von Christian und das Technikerin Team von Avada. Für Unternehmen ist diese App ein echtes MUST-HAVE
Aug. 8, 2024
Christian was extremely helpful with my SEO question. Positive attitude and professionalism were key factors in our chat.