All reviews

Rating Breakdown

  • 5
    95% (3,777 ratings)
  • 4
    3% (110 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    2% (64 ratings)

Reviews with Text

  • 98% (3,879)
Review RSS Feed Review RSS Feed

4 / 5 Share

Sept. 1, 2024

One of the Tech Support people helped me out with an issue an was very kind. His name was Kevin.

Using app

7 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 14, 2024

Great support! Penelope was great and patient!

Using app

16 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 3, 2024

Mia was very helpful with my problem and fixed my issue quickly.

Store

SÉCCO

Using app

About 4 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

July 18, 2024

Penelope provided great support and resolved my issues quickly and was very patient with me! Thanks so much!

Using app

Over 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

July 13, 2024

Nice app helping me with my issues. Special mention to Hana :)

Using app

About 23 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

July 5, 2024

trevlig och kunnig personal, speciellt Ricky

Using app

22 minutes

Total reviews

2

Average rating

4.0

Developer Reply

We sincerely appreciate you taking the time to share your experience about service with the community and us. Please get in touch if you need support any time!

4 / 5 Share

June 26, 2024

such a great app and make my works a lot easier and quicker! Lydia helps me a lot and so fast to solve the problem

Using app

8 days

Total reviews

1

Average rating

4.0

4 / 5 Share

June 17, 2024

Great features and support, especially from Judy and Maison !!

Using app

About 19 hours

Total reviews

5

Average rating

4.8

4 / 5 Share

June 10, 2024

Great customer service! Thank you Tiana.

Using app

7 days

Total reviews

1

Average rating

4.0

4 / 5 Share

May 5, 2024

Emily was giving great help on my needs , she has asked his technical to help on the issue we have encountered , the total resolve time is around 30 mins. but it worth it. Thank you Avada and Emily

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

4 / 5 Share

April 8, 2024

Just testing the app and deciding to buy it or not: well, the prompt assistance from Emily will definitely help to make my decision. Thank you Emily.

Using app

About 1 hour

Total reviews

2

Average rating

4.5

4 / 5 Share

March 28, 2024

Whilst the app did not meet my needs the support from Hana was exceptional.

Using app

2 days

Total reviews

4

Average rating

4.8

4 / 5 Share

March 10, 2024

Very good SEO suite, and responsive and friendly technical support. Be aware that after updating your theme, you will need to republish Avada from the settings menu and check that everything is working via meta tag validators. I had duplicate meta tags, some coming from my Dawn theme and some coming from Avada. If you have this, simply remove the meta-tag render line in your theme.liquid and retest.

Using app

Almost 3 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Feb. 16, 2024

Emily was helpful and had the assistance of the technicians who will continue to work on my site.

Using app

About 3 years

Total reviews

8

Average rating

4.9

4 / 5 Share

Jan. 16, 2024

Using app

About 2 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 12, 2024

Just download the app. Audrey was a big help on answering my first questions.

Using app

27 minutes

Total reviews

2

Average rating

4.5

4 / 5 Share

Jan. 11, 2024

I just installed the app and I am not tech savvy so I HAD to seek help with making sure it installed onto my store properly. Sunny and her co-worker Gideon helped with making sure the things that needed to be fixed either they handled or she gave me instructions. I noticed immediate traffic so I also installed a bot protection, I'm sure if this is a coincidence or not so I will give each application so time.

Using app

About 4 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 11, 2024

Hana

Using app

30 minutes

Total reviews

3

Average rating

4.3

4 / 5 Share

Dec. 29, 2023

So far so good, just installed the Avada application and had great support (from Ester). Looking forward what the 14 day trail will bring to our sales !

Using app

4 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Jan. 8, 2025

Die Speed wurde verbessert. Der Score war deutlich besser als vorher. Zusätzlich wurden noch 404-Fehler erkannt und waren leicht zu beheben. Lazy-loading ist auch dabei.

Store

BAHNER

Using app

Over 1 year

Total reviews

1

Average rating

5.0