All reviews

Rating Breakdown

  • 5
    93% (4,012 ratings)
  • 4
    3% (120 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (66 ratings)

Reviews with Text

  • 97% (4,099)
Review RSS Feed Review RSS Feed

4 / 5 Share

Nov. 23, 2024

Outstanding Support from Kevin! I had the pleasure of being assisted by Kevin while setting up the Avada.io app, and the experience was absolutely fantastic! Kevin was extremely professional, patient, and attentive to every detail. He responded promptly to all my questions and guided me step by step to understand the app's functionalities. The solutions he provided were clear, effective, and perfectly tailored to my needs. It's evident that Kevin is highly knowledgeable and truly values customer satisfaction. I highly recommend Avada.io and their support team, especially Kevin, to anyone looking for a reliable solution and an excellent user experience!

Using app

About 1 hour

Total reviews

3

Average rating

2.0

Developer Reply

Thank you for the detailed and kind feedback! We’re thrilled Kevin provided such professional and tailored support to meet your needs. Your recommendation means a lot to us—feel free to reach out anytime!

4 / 5 Share

Nov. 18, 2024

Good support!

Store

Zenest

Using app

About 2 hours

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your feedback! We’re happy to hear our support met your expectations. Let us know if we can do anything else to improve your experience!

4 / 5 Share

Oct. 22, 2024

very helpful indeed

Store

CAMFM

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your feedback! We're glad you found the app helpful. We're here if you need anything else!

4 / 5 Share

Oct. 5, 2024

It offers good improvements for the site and has a great support team. Mr. Ricky is helpful and friendly a lot too.

Using app

21 days

Total reviews

3

Average rating

4.7

Developer Reply

We appreciate your feedback! We're happy to hear Ricky could assist you, and we’re here anytime you need further support.

4 / 5 Share

Oct. 2, 2024

From last month i am using this app , looks like Good SEO App ( Ricky )

Using app

26 days

Total reviews

3

Average rating

4.3

Developer Reply

Thank you for your feedback! We’re glad you’re finding the app useful, and Ricky is always here to help.

4 / 5 Share

Oct. 2, 2024

Avada app has been very comprehensive and helpful in identifying areas to improve our website. the support from people like Penelope and others has been very quick and responsive. It has been good to have support prompts identifying areas to look at like speed issues. I will keep working through the proposed changes and hope to see improvements in speed and SEO scores, so far all good.

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback! We’re glad Penelope and the team could assist with improving your website. We’re here to help as you continue optimizing!

4 / 5 Share

Sept. 18, 2024

Great support of Audrey and Anivia helping to fix issues caused by testing the app.

Using app

2 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 17, 2024

The app was easy to install and get started. We had one issue with images not displaying properly once we started applying the automated fixes. The Avada Support team (Hallyfe, Tiana and William) were fantastic and quickly remediated our issue by identifying the root cause and issuing a fix. Excited to see how this positively impacts our SEO in the coming weeks!

Using app

2 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 16, 2024

Great little app has some bugs but the support team fix them very promptly. Thanks to Lydia and Andrew for your quick fixes ie within 20 mins,

Store

SWAACE

Using app

28 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 1, 2024

Avada is a reliable SEO tool for Shopify. While no tool can claim to be perfect, their human interaction feature is exceptional, providing consistent support whenever you need assistance.

Using app

About 2 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 1, 2024

One of the Tech Support people helped me out with an issue an was very kind. His name was Kevin.

Using app

7 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 14, 2024

Great support! Penelope was great and patient!

Using app

16 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 3, 2024

Mia was very helpful with my problem and fixed my issue quickly.

Store

SÉCCO

Using app

About 4 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

July 18, 2024

Penelope provided great support and resolved my issues quickly and was very patient with me! Thanks so much!

Using app

Over 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

July 13, 2024

Nice app helping me with my issues. Special mention to Hana :)

Using app

About 23 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

July 5, 2024

trevlig och kunnig personal, speciellt Ricky

Using app

22 minutes

Total reviews

2

Average rating

4.0

Developer Reply

We sincerely appreciate you taking the time to share your experience about service with the community and us. Please get in touch if you need support any time!

4 / 5 Share

June 26, 2024

such a great app and make my works a lot easier and quicker! Lydia helps me a lot and so fast to solve the problem

Using app

8 days

Total reviews

1

Average rating

4.0

4 / 5 Share

June 17, 2024

Great features and support, especially from Judy and Maison !!

Using app

About 19 hours

Total reviews

5

Average rating

4.8

4 / 5 Share

June 10, 2024

Great customer service! Thank you Tiana.

Using app

7 days

Total reviews

1

Average rating

4.0

4 / 5 Share

May 5, 2024

Emily was giving great help on my needs , she has asked his technical to help on the issue we have encountered , the total resolve time is around 30 mins. but it worth it. Thank you Avada and Emily

Using app

Almost 2 years

Total reviews

3

Average rating

4.7