Avada AI SEO Image Optimizer
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Excellent app, and I also received very good customer support from Ricky. Recommend it!
Atendimento perfeito , otimo ! kevim , Parabèns pelo atendimento !
Support was excellent; they went out of their way to implement custom work that enhanced the website's speed. They were very kind and helpful. Thank you!
Really Great work from Tobias,thanks for your time & professional expertise. Thank You
I recently encountered a technical issue that was affecting my workflow, and I reached out to AVADA's support team for assistance. From the very first interaction, I was met with professionalism, patience, and a genuine desire to help. I had the pleasure of working with Taina, Viola, and June, and I cannot speak highly enough of their efforts. Each one of them demonstrated deep technical knowledge, clear communication, and remarkable problem-solving skills. They patiently walked me through troubleshooting steps, explained solutions in an easy-to-understand manner, and followed up diligently to ensure everything was resolved to my satisfaction. What stood out the most was their teamwork and seamless coordination. They collaborated efficiently behind the scenes, ensuring I received consistent and accurate support without any confusion or delays. Their combined efforts were not only productive but also made me feel valued as a customer. Thanks to Taina, Viola, and June, my issue was resolved quickly and thoroughly. I am incredibly impressed with the level of service AVADA provides and would highly recommend their support team to anyone in need of reliable, friendly, and expert assistance. Keep up the amazing work!
This app "optimizes" your site by freezing your Facebook Pixel and Tags. They only load after a user clicks, which means you LOSE vital PageView data. I was wondering why my Pixel vanished. It turns out Avada blocked it just to show a fake high speed score. Totally unacceptable for e-commerce.
Thank you for sharing your feedback. We understand how critical accurate tracking is for any e-commerce business, and we take concerns like this very seriously. After a deeper technical review, we confirmed that both Google Tag and Facebook Pixel in your store are implemented via Shopify’s Web Pixel system, not as standard third-party scripts in the theme. Because of this, our speed optimization cannot defer, freeze, or delay these pixels, even when JavaScript deferral is enabled. Regarding the claim that Avada “blocked pixels to show a fake high speed score,” we want to be very clear. Avada has never engaged in any deceptive practices that would compromise tracking data or harm merchants’ businesses. Speed scores only have meaning when they reflect real user experience, and any form of manipulation to achieve higher scores would directly go against the trust our merchants place in us. At the same time, our product is built to comply fully with Shopify’s technical guidelines. Any form of manipulating or faking performance metrics is strictly against Shopify’s standards, and an app engaging in such behavior would not be approved or allowed to remain on the platform. We have reached out privately to offer a full end-to-end recheck, should you wish to verify everything together and ensure tracking and performance work correctly without conflict. Thank you again for your honest feedback. It helps us improve both our product and our support process. Esther Avada
Awesome app! The speed of my website store instantly improved. Bryan helps me to navigate easily. Thank you!
“Tobias”这位客服非常的专业，非常耐心的为我解答我的问题，原来是我使用的过程出了一些问题。多亏了“Tobias”帮我解答，非常感谢
Nim was very helpful with my questions . Thank you
We have been using Avada for SEO purpose since some time. We love it. We have also used help from Avada team to make our theme work faster. Specially Ricky from Avada helped speed up up store. Thank you!
Had a great experience with the Avada team today. Tobias assisted me with the initial configuration and was proactive enough to handle the technical setup on his end, ensuring everything was running perfectly. It made the onboarding process seamless. Thanks for the great service.
软件很好用，客服Nim的服务也非常高效和细心，非常值得推荐。
As usual a great help, thank you
A fantastic experience! A huge thank you to Nim, who was incredibly professional and patient. They clearly addressed all my questions and provided the perfect solution. Highly recommended!
Best in class, gives lots of feature that other don't
Highly functional. Great customer support as well especially Tobias. From someone who is an SEO and Web Dev, this app is great.
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