Avada SEO Image Optimizer
Shopify SEO app
Rating
4.9
feedback
3,977
chart
#153
All reviews
Review RSS Feed
Aug. 29, 2023
Your staff Esther and Gideon is quite helpful when I come across some SEO problem . During which we communicate about our problem , open my shop for them to clear the problem , Thanks for their concerned and help Rgds Machi
Aug. 18, 2023
Awesome customer service! Great app with many benefits and features. Sunny is the best customer assistance I've ever had, She went above and beyond to help fix my issues. Great app for building a trustworthy site and great assistance along the way. Don't think just download this app now!!
July 27, 2023
Great customer support, after running the SEO check it found some problems but I didn't knew how to solve them so I contacted customer support. Got in contact with Juliana. She helped me with the problem and solved it together. Everythings works smooth and great now!
July 19, 2023
Easy tool to optimize website. Even Support team (Hana) tested my website to crawl speed up site, before subscribe it. It was great support to show me real time speed up webpage. Thanks for that. Just few click make improve speed up websit so easily without complicate any code knowledge.
July 8, 2023
So far so good. I just downloaded this app so I haven't had a chance to explore but support is quick and helpful.
June 24, 2023
Great customer service with fast and pragmatic response. A special thank you to Lydia for the help with our website.
June 6, 2023
Hana, the agent I worked with, was extremely responsive and provided prompt assistance throughout our communication. Despite not achieving the desired outcome in terms of improving the speed of our product page, Hana's dedication and willingness to help deserve recognition. Although the app couldn't fully address our specific needs, I appreciate their overall customer service and support.
July 4, 2023
I would like to update my review. Although its quite unfortunate that the app did not resolve the speed issue, in spite all the best efforts however, the AVADA team did everything in there control to help us out. They even did the re-coding of certain sections of website and tried to get rid of all unwanted codes and apps which were slowing it down but sadly it could only improve like 5%. I am not sure if the app does not work just on our website or anyone else too. However, I would really like to give a big thanks to their support team including Daisy and Thomas for helping us out therefore I am revising the stars rating for their eagerness to help. Thank you Daisy for the refund. I request AVADA to please look at the real issue so that others dont have to face the same situation. All the best! ______________ Feel cheated. We upgraded to pro and enabled many of their fancy features but no improvement as claimed. Have written to their customer support, waiting for help. will update if anything changes. Thanks!
May 18, 2023
a little techy for me but Liz at support was gr8 to help me out still not not sure how it really works .. time will tell
April 10, 2023
I was supported by Ms. Emly. She was Very good super fast. quick service. I am very happy with Avada.
March 4, 2023
Hana is great in helping me to get started and solve SEO score issue and prompt response, constructive opition and help. I appreciated it ! I'll take more time to learn how this app will help me in time!
Aug. 10, 2023
O suporte é bem rápido e muito explicativo. A ferramenta tem muitas funcionalidades interessantes, é cara para quem esta começando, falta comprovar os ganhos.
Feb. 17, 2023
Recently started using this app and had a few queries that I needed help with. Thankfully, Emily was able to respond quickly to all of our doubts and provided excellent customer service. Additionally, I encountered a technical issue, but Hana's quick and efficient assistance resolved the problem in no time. The support team is great.
Feb. 4, 2023
3 stars just for the moment, whilst I work my way through the app :) I did ask for some help regarding a certain area of the app & although an answer couldn't be given straight away, Juliana was most professional and easy to deal with. I will revisit this review in time for an update to the stars.
Jan. 28, 2023
Their customer service is great. I had Prakash help make our site faster!! I am still on a trail and looking forward to seeing how this app helps our SEO. Thanks Prakash!
Jan. 19, 2023
Bonjour, Un bon repport avec Esther pour un résultat très correct. La vitesse de mon site a augmenté. Merci beaucoup.
Jan. 4, 2023
The support is really good, Esther was extremely helpful, providing some tips on how to further improve my page speed. Unable to rate app properly at the moment as only just scratching the surface of it, it looks good though
Dec. 15, 2022
Hana was really quick to get to me and answer my questions, not sure yet about the functions of the app, but customer service is definitely better than most
Dec. 8, 2022
The app does optimize SEO and Site Speed as its intended. Not everything in the app is explained enough in my honest opinion. I don't really know what some functions do in total to my theme/shop. GREAT Support though. Replied within 5 seconds and answered my questions professionally. Hana does a really nice job!