All reviews

Rating Breakdown

  • 5
    95% (7,322 ratings)
  • 4
    3% (250 ratings)
  • 3
    0% (28 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (92 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 11, 2024

Ricky was incredibly helpful to me resolving some issues I was having setting up my account. He was very patient - it had been a very long day for me and I wasn't on top of my game. He did the research for me - explained how to fix the issue - and could not have been more pleasant and accomodating. I really appreciate his guidance and help resolving my issue! Thank you so much!

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We’re glad Ricky could provide such attentive and accommodating support. Feel free to reach out anytime!

5 / 5 Share

Nov. 11, 2024

Ricky is awesome. The Avada team has always been amazing. Thanks for all the help!

Using app

9 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the amazing review! We’re so glad Ricky and the team could help. We’re here for you anytime!

5 / 5 Share

Nov. 11, 2024

Very good application, in addition to speeding up my site I had very good support. I recommend it to everyone!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the recommendation! We’re delighted our app and support have made a difference for your site. Don’t hesitate to reach out!

5 / 5 Share

Nov. 11, 2024

Great app so far, great support from Tiana and the rest of the team.

Using app

9 months

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for the great feedback! We’re happy Tiana and the team could provide the support you needed. Reach out anytime!

5 / 5 Share

Nov. 10, 2024

it is easy to use, and Pamela was very helpful

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We’re pleased to hear Pamela was able to help and that you find the app easy to use!

5 / 5 Share

Nov. 10, 2024

Ricky has been AMAZING! Thank you so much as I wouldn't be as far along with SEO changes without Ricky's help! Truly AMAZING!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the amazing feedback! We’re thrilled that Ricky could support you with your SEO journey. Reach out anytime!

5 / 5 Share

Nov. 10, 2024

I have been thoroughly impressed with Ricky from Avada SEO Suite. He has been amazing in assisting me with resolving numerous issues that needed attention. Additionally, he provided valuable recommendations on how to ensure everything is up-to-date and highlighted key areas to focus on for the betterment of my website. I highly recommend Ricky for his exceptional expertise and support.

Using app

About 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the kind recommendation! We’re so pleased Ricky could assist you with valuable insights and support for your website. Let us know if you need further assistance!

5 / 5 Share

Nov. 10, 2024

Great Support from Ricky! I’ve been using Avada SEO Suite for my Shopify store, and I recently had some questions about duplicate content in Google Search Console. Ricky from the support team provided a thorough and helpful explanation, helping me understand how Google processes my site and reassuring me that the reported indexing statuses are normal for a Shopify store. I appreciate Ricky's clear guidance and prompt assistance—excellent support and a great app overall!

Store

Re&Tu

Using app

22 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for the detailed feedback! We’re delighted that Ricky could provide clarity and reassurance on Google indexing. We’re here to support you whenever you need us. Happy optimizing!

5 / 5 Share

Nov. 10, 2024

Good afternoon, amazing support, very quick to respond, five stars!

Store

BeShoes

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad our support team could assist you quickly. Don’t hesitate to reach out anytime!

5 / 5 Share

Nov. 11, 2024

Thank you! 5 stars for the help!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review! We’re here to help whenever you need us!

5 / 5 Share

Nov. 9, 2024

It looks scary with a whole bunch of errors while I got 99% SEO score from other platform. But, customer service is willing to help. The tips also help. I learned a great deal while setting up this platform.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're glad our support team could help make the setup process easier and provide useful tips. We're here whenever you need assistance!

5 / 5 Share

Nov. 9, 2024

Great help. Ricky did exactly what i wanted

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We’re happy to hear Ricky could deliver exactly what you needed. Don’t hesitate to reach out anytime!

5 / 5 Share

Nov. 9, 2024

nice support

Using app

18 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you! We’re glad you enjoyed the support. Let us know if you need any further help!

5 / 5 Share

Nov. 9, 2024

Awesome team, and app, just really quick and support are really fast, solved all, in 5 minutes, so just great!!

Using app

About 16 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We’re thrilled our team could solve everything quickly for you.

5 / 5 Share

Nov. 9, 2024

Nice customer support avada seo Most thankyou> penelop support

Store

PtaNhi

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! We’re glad Penelope could provide the support you needed. Feel free to reach out anytime!

5 / 5 Share

Nov. 9, 2024

Thanks Tiana, for quickly resolving my question.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the feedback! We’re happy Tiana could resolve your question quickly. We’re here to help anytime!

5 / 5 Share

Nov. 8, 2024

Suport is very good, thanks atendent Lydia.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We’re thrilled Lydia could assist you. Don’t hesitate to contact us if you need further help!

5 / 5 Share

Nov. 8, 2024

Merci Penelope pour ton aide et ta patience . Excellent service. merci encore

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Merci beaucoup pour vos aimables mots ! Penelope est ravie d’avoir pu vous aider. Nous restons à votre disposition !

5 / 5 Share

Nov. 8, 2024

I'm truly grateful to Ricky for being so patient and kind with me. Thank you for all the support!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the lovely feedback! We’re so glad Ricky could assist you with patience and care. Reach out anytime!

5 / 5 Share

Nov. 8, 2024

great and quick help from technical support

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great feedback! We’re glad our technical support team could assist you quickly.