Avada SEO Image Optimizer
Shopify SEO app
Rating
4.9
feedback
3,994
chart
#209
All reviews
Review RSS Feed
April 13, 2025
Although it was a challenging start with Avada, the team worked closely with me to resolve issues and have since been great collaborators on other changes. Their responsiveness and willingness to support ongoing improvements have been appreciated, and I’m hopeful that performance can still be optimized in future updates.
Hi Steve, Thank you for taking the time to share your experience — we’re truly sorry to hear that things didn’t go as smoothly as they should have. We completely understand your frustration with the unexpected issues caused during the support session on April 1st. That was clearly not the experience we aim to provide. Our team took full responsibility for the mistake, and we’re glad we were able to promptly revert the code changes and work with you to stabilize the site. Since then, we’ve also reviewed and improved our internal processes to ensure such mistakes won’t happen again. Since then, we've appreciated the continued collaboration and your openness in reaching out for further support. It's always our goal to provide consistent value, and we’re here whenever you need assistance. Thank you again for your feedback — it helps us grow and improve every day. Kind regards, Avada Team
March 31, 2025
I JUST LIKE SAY THAT AVADA CUSTOMER SERVICE IS AWESOME, I HAD MANY PROBLEMS AND LYDIA TOOK THE TIME TO GO OVER EACH ISSUE WITH CARE. SHE WAS FAST, PROMPT, AND PROFESSIONAL. THANK YOU LYDIA AND AVADA
March 31, 2025
I have experimented with several SEO optimization apps for our clinic's ecommerce site www.mEYEspa.com. I feel the app's name 'Avada SEO Image Optimizer' undersells how useful and intuitive this app is for helping all SEO factors - e.g. targeting keywords and maximize site speed. Great actionable coaching from the app and support when you need more depth. (Nim and Ricky were great to help clarify some syntax around custom variables for Meta descriptions). Site is far better, faster and optimized post app use. Thx
March 31, 2025
Excelente , sobre todos Tiana me dado todos tipo de asistencia cuando hay algunas problemas.
March 29, 2025
Zwar noch neu mit der App, aber der Kontakt mit dem Support (Danke an Penelope) war super nett, hilfreich und sehr professionell! Vielen herzlichen Dank!
March 28, 2025
I want thank you to the Avada, customers service was great! Judy, I appreciate your help!
March 28, 2025
Ricky, from support is very helpful. Answers all my questions very simply for me to understand and nothing is too much to ask for. Thanks :)
March 27, 2025
I have tried many SEO apps and AVADA SEO is the most effective. Thank you to Mia and Technician Raymon for your assistance!
March 26, 2025
Phenomenal Support Experience with Ricky from Avada SEO Suite I rarely take the time to write reviews, but after my experience with Ricky from Avada SEO Suite, I felt compelled to share just how exceptional his support was. From the moment I reached out with a rather complex issue involving SEO schema settings and site integration, Ricky was responsive, knowledgeable, and incredibly patient. What stood out most was his ability to break down technical explanations into simple, actionable steps. He not only resolved my issue efficiently but went the extra mile to optimize a few things I hadn’t even noticed were misconfigured. It’s rare to come across someone who not only understands the product inside and out but also genuinely cares about your success using it. Ricky was professional, personable, and quick to respond every step of the way. He made what could’ve been a frustrating situation feel like a collaborative problem-solving session. It’s clear he takes pride in his work and values customer satisfaction—something that’s becoming harder to find these days. Thanks again to Ricky and the Avada SEO Suite team. You’ve gained a long-term customer because of this incredible service!
Phenomenal feedback! 🌟 We’re incredibly grateful for your kind words and thrilled that Ricky could support you so thoroughly. We'll always be here whenever you need us.
March 26, 2025
Their functionalities are awesome, and the support team is quick and precise on answers.
So happy to hear that! 🙌 Thanks for the kind words and for trusting our team. We're here anytime!
March 26, 2025
One of the best apps i've ever used to manage SEO. And i wanna thank Lydia from the support, she was very helpful to me.
Thank you for the great review! 💬 We're glad Lydia was able to help you effectively with your SEO setup.
March 25, 2025
Excellent service from Ricky, he helped me with all my doubts and problems within my website, Avada SEO is to be congratulated for the perfect service, the best Shopify app
Amazing feedback! 😊 We're thrilled Ricky could help resolve all your concerns. Thanks so much for the recommendation.
March 25, 2025
El soporte mu bueno, antienden rápido y ayudan con cualquier inconveniente.
¡Gracias! 😄 Nos alegra saber que el soporte fue rápido y útil. ¡Aquí estamos para cualquier cosa!
March 25, 2025
Helpfull support from Tiana
Appreciate your feedback! 💪 Tiana and the team are always happy to help.
March 25, 2025
I had a great experience with the app, and Nim's support was particularly impressive.
Thanks for sharing your great experience! 🙏 We're glad Nim could provide impressive support.
March 24, 2025
We’re so happy to hear that everything went smoothly! 🎉 Thank you for the kind words.