All reviews

Rating Breakdown

  • 5
    95% (7,003 ratings)
  • 4
    3% (239 ratings)
  • 3
    0% (27 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (88 ratings)
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4 / 5 Share

July 8, 2023

So far so good. I just downloaded this app so I haven't had a chance to explore but support is quick and helpful.

Using app

About 2 hours

Total reviews

2

Average rating

4.5

4 / 5 Share

June 24, 2023

Great customer service with fast and pragmatic response. A special thank you to Lydia for the help with our website.

Using app

16 days

Total reviews

1

Average rating

4.0

4 / 5 Share

June 24, 2023

Jasmine did a great Job with optimizing the store speed with your pro exprience! So thank you for your amazing work!

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

June 21, 2023

good expereince

Using app

26 days

Total reviews

3

Average rating

4.3

4 / 5 Share

June 12, 2023

Sistema muito com alta perfumasse até no plano gratuito, atendimento super rápido e compreensível uh

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

June 10, 2023

Very good customer service from hana i apreciate her help to the max!!!! i asked her for a service and she did it immediate. thank you hana

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

June 6, 2023

Hana, the agent I worked with, was extremely responsive and provided prompt assistance throughout our communication. Despite not achieving the desired outcome in terms of improving the speed of our product page, Hana's dedication and willingness to help deserve recognition. Although the app couldn't fully address our specific needs, I appreciate their overall customer service and support.

Using app

11 months

Total reviews

3

Average rating

4.7

4 / 5 Share

July 4, 2023

I would like to update my review. Although its quite unfortunate that the app did not resolve the speed issue, in spite all the best efforts however, the AVADA team did everything in there control to help us out. They even did the re-coding of certain sections of website and tried to get rid of all unwanted codes and apps which were slowing it down but sadly it could only improve like 5%. I am not sure if the app does not work just on our website or anyone else too. However, I would really like to give a big thanks to their support team including Daisy and Thomas for helping us out therefore I am revising the stars rating for their eagerness to help. Thank you Daisy for the refund. I request AVADA to please look at the real issue so that others dont have to face the same situation. All the best! ______________ Feel cheated. We upgraded to pro and enabled many of their fancy features but no improvement as claimed. Have written to their customer support, waiting for help. will update if anything changes. Thanks!

Using app

10 months

Total reviews

3

Average rating

2.3

4 / 5 Share

May 18, 2023

a little techy for me but Liz at support was gr8 to help me out still not not sure how it really works .. time will tell

Using app

12 months

Total reviews

2

Average rating

4.5

4 / 5 Share

May 9, 2023

"Emily" super simpatica comigo adorei o atendimento muito bom mesmo valeu pela força atendimento .

Using app

10 months

Total reviews

1

Average rating

4.0

4 / 5 Share

May 4, 2023

Ótimo app, porém faltou traduzi-lo para a minha língua, fui atendido pela atendendo do suporte Lydia, ela me ajudou muito, Nota 10 a ela !

Store

Baixoto

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 12, 2023

Gostei muito do atendimento atencioso do senhor Hakeen, me ajudou bastante apesar de ainda pra mim nao ter atualizado as métricas

Store

KRAYRA

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 10, 2023

I was supported by Ms. Emly. She was Very good super fast. quick service. I am very happy with Avada.

Using app

16 days

Total reviews

1

Average rating

4.0

4 / 5 Share

April 7, 2023

Très bonne application je vous la recommande à 1000%. une équipe très à l'écoute franchement au top, je remercie particulièrement Jasmine qui a été plus qu'une conseillère vraiment rien à dire.

Store

SOFALAF

Using app

8 days

Total reviews

1

Average rating

4.0

4 / 5 Share

April 4, 2023

Achei a moça bem simpatica kkk e resolveu o meu problema. A minha loja estava lenta e isso estava me atrapalhando e ela super me ajudou.

Using app

11 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 13, 2023

Hana assisted me with an issue i had with my store and was very professional and knowledgeable about the solution.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

March 10, 2023

Fantastic customer service, "Hallyfe" Helped me out and gave me feedback. 5/5 Stars For the Service. If you are new to ecom, they will help u out!

Using app

7 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 9, 2023

A great app, though I'm not sure how well the SEO actually works because I'm not near the top of Google results, and I don't know enough about this stuff to be able to tell! Very friendly staff though, and super helpful!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

March 8, 2023

The attendant Liz served me very well! I loved!

Store

Baromo

Using app

9 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 4, 2023

Hana is great in helping me to get started and solve SEO score issue and prompt response, constructive opition and help. I appreciated it ! I'll take more time to learn how this app will help me in time!

Using app

4 days

Total reviews

1

Average rating

4.0