Avada SEO Image Optimizer
Shopify SEO app
Rating
4.9
feedback
3,977
chart
#153
All reviews
Nov. 18, 2022
I use this app for our sitemap and its super easy. Liz in the support team was very helpful in getting me set up using it.
Nov. 17, 2022
I just downloaded this app. Customer representative Jasmine helped when installing the application. She guided it in a very polite and explanatory way :)
Nov. 4, 2022
It was great, and Hana, the customer service, was great. The site loads faster after use. Will continue to use it and observe.
We’re blown away by your kind words! We’re sure that the whole community would like to hear your detailed review of our app. Thanks again, and have a great day! Best, AVADA Support Team
Feb. 9, 2023
Hanna was very helpful in explaining an update to the 404 redirect feature and was quick to provide support!
We were absolutely overwhelmed to see your review of our app and service! I hope you experience the app more and give further feedback. Have a nice day 😊 All the best, AVADA Support Team
Oct. 21, 2022
Wonderful Customer support by hana. Speeded up my website very quickly. highly recommended. Free image optimization is also a good add on !
Oct. 3, 2022
Hana m'a été d'une grande aide et très rapide pour apporter des solutions. Hana a pu résoudre tous les problèmes.
Sept. 27, 2022
Juliana was really great and helped me with a few difficulties I was having with my site. She provided me with great links to remedy the problems.
Sept. 22, 2022
Reached out via chat and received quick responses to general inquiries. We had a specific problem that took us a few days to chase down support. All properly resolved thanks to Emily and Tony. Special commendation to Emily for her patience and diligent follow-up.
Aug. 9, 2022
Direkte Integration in Shopify und Unterstützung bei der SEO Optimierung. Guter Support im Chat (von Prakash).
Aug. 6, 2022
This is a great app. Customer suppport is upto the mark. Emily guided and resoved my issues very carefully
July 30, 2022
Ottimo servizio, veloce ed efficace. Piuttosto completo, do solo 4 stelle anzichè 5 perchè il plugin supporta solamente 1 lingua. Servizio di asssitenza incredibilmente efficiente, Tony è stato molto disponibile e rapido a risolvere tutti i problemi.
July 26, 2022
I'm not completely clear about what all the features actually do. That said, it is feature rich and the support has been clutch in a pinch. Liz from Avada was awesome! Top notch support.
July 15, 2022
Cool App.. easy to use and has been a time saver for me. Juliana has also been great at helping me. Thank you!
July 11, 2022
Hana was great at helping setup my account and get a lot optimized for me. She also provided a free service for me which helped a lot
June 3, 2022
New to this app and wanted to speed up my site and Praksah was a big help. Thanks for your assistance.
May 26, 2022
I used the free speed up feature and it improved desktop score to 96 . Great app to use. Highly Recommend
May 13, 2022
Update: While the below issue was a huge problem, their team did everything possible to get the issue fixed for us as quickly as possible. They originally said it would be 7+ hours before someone could fix the issue due to the time difference but they were able to get it fixed for us in an hour or so. They also took it as a learning lesson to create a backup first so this issue would not arise again. I understand things can happen out of their control so I have updated my review to show that they worked quickly and diligently to get everything fixed for us after hours and have taken precautions to prevent this from happening again. Thank you again! I just installed this app and used the minification feature and it has now given me an error on EVERY collection page making my shop unshoppable and nobody can fix it for 8 hours?!? that is crazy and I would be very hesitant about downloading this app if you are not familiar with code and can not fix errors on your own
Hi there, I am Daisy, your account manager at AVADA. Firstly, I am deeply sorry about the issue you encountered. We never want this to happen to you. Our team has fixed the issue for you. I have just sent an email to your mailbox. Please help me check our message and solution to remove the app code. Many thanks for your collaboration and we hope to sort it out for you soon Best regards, Daisy
Feb. 23, 2022
We have been using this app for a while. It does a great job, except for some performance situations. Daisy from the support team has been very responsive.
Jan. 5, 2022
Good app that works, customer service is great, but there are some confusion around different topics, but Drake was happy to explain
Hello, Thank you so much for your review on our app. I would like to have a more in-depth conversation to discuss how we can help you make the best use of the app and clear any confusion left. I sent you a follow-up email, please open your mailbox to get our message. Best regards, Daisy
June 11, 2021
really useful app and really fast support, helpful ! I recommend to everyone this app to improve your SEO
Hello, Thank you so much for your review on our app and customer support. I’m sure that improving your SEO ranking and sales is one of our company’s main priorities. I would like to have a more in-depth conversation to help you make the best use of this app . I just sent you a follow-up email, please open your mailbox to get our message. Best regards, Daisy