Avada AI SEO Suite Optimizer

June 6, 2023

Hana, the agent I worked with, was extremely responsive and provided prompt assistance throughout our communication. Despite not achieving the desired outcome in terms of improving the speed of our product page, Hana's dedication and willingness to help deserve recognition. Although the app couldn't fully address our specific needs, I appreciate their overall customer service and support.

July 4, 2023

I would like to update my review. Although its quite unfortunate that the app did not resolve the speed issue, in spite all the best efforts however, the AVADA team did everything in there control to help us out. They even did the re-coding of certain sections of website and tried to get rid of all unwanted codes and apps which were slowing it down but sadly it could only improve like 5%. I am not sure if the app does not work just on our website or anyone else too. However, I would really like to give a big thanks to their support team including Daisy and Thomas for helping us out therefore I am revising the stars rating for their eagerness to help. Thank you Daisy for the refund. I request AVADA to please look at the real issue so that others dont have to face the same situation. All the best! ______________ Feel cheated. We upgraded to pro and enabled many of their fancy features but no improvement as claimed. Have written to their customer support, waiting for help. will update if anything changes. Thanks!

May 18, 2023

a little techy for me but Liz at support was gr8 to help me out still not not sure how it really works .. time will tell

April 10, 2023

I was supported by Ms. Emly. She was Very good super fast. quick service. I am very happy with Avada.

March 4, 2023

Hana is great in helping me to get started and solve SEO score issue and prompt response, constructive opition and help. I appreciated it ! I'll take more time to learn how this app will help me in time!

Feb. 17, 2023

Recently started using this app and had a few queries that I needed help with. Thankfully, Emily was able to respond quickly to all of our doubts and provided excellent customer service. Additionally, I encountered a technical issue, but Hana's quick and efficient assistance resolved the problem in no time. The support team is great.

Feb. 4, 2023

3 stars just for the moment, whilst I work my way through the app :) I did ask for some help regarding a certain area of the app & although an answer couldn't be given straight away, Juliana was most professional and easy to deal with. I will revisit this review in time for an update to the stars.

Jan. 28, 2023

Their customer service is great. I had Prakash help make our site faster!! I am still on a trail and looking forward to seeing how this app helps our SEO. Thanks Prakash!

Jan. 19, 2023

Bonjour, Un bon repport avec Esther pour un résultat très correct. La vitesse de mon site a augmenté. Merci beaucoup.

Jan. 4, 2023

The support is really good, Esther was extremely helpful, providing some tips on how to further improve my page speed. Unable to rate app properly at the moment as only just scratching the surface of it, it looks good though

Dec. 15, 2022

Hana was really quick to get to me and answer my questions, not sure yet about the functions of the app, but customer service is definitely better than most

Dec. 8, 2022

The app does optimize SEO and Site Speed as its intended. Not everything in the app is explained enough in my honest opinion. I don't really know what some functions do in total to my theme/shop. GREAT Support though. Replied within 5 seconds and answered my questions professionally. Hana does a really nice job!

Nov. 18, 2022

I use this app for our sitemap and its super easy. Liz in the support team was very helpful in getting me set up using it.

Nov. 17, 2022

I just downloaded this app. Customer representative Jasmine helped when installing the application. She guided it in a very polite and explanatory way :)

Nov. 4, 2022

It was great, and Hana, the customer service, was great. The site loads faster after use. Will continue to use it and observe.

Feb. 9, 2023

Hanna was very helpful in explaining an update to the 404 redirect feature and was quick to provide support!

Oct. 21, 2022

Wonderful Customer support by hana. Speeded up my website very quickly. highly recommended. Free image optimization is also a good add on !

Oct. 3, 2022

Hana m'a été d'une grande aide et très rapide pour apporter des solutions. Hana a pu résoudre tous les problèmes.

Sept. 27, 2022

Juliana was really great and helped me with a few difficulties I was having with my site. She provided me with great links to remedy the problems.

Sept. 22, 2022

Reached out via chat and received quick responses to general inquiries. We had a specific problem that took us a few days to chase down support. All properly resolved thanks to Emily and Tony. Special commendation to Emily for her patience and diligent follow-up.