Avada AI SEO Suite Optimizer
Win sales via AI SEO Audit Agent, Checklist & onpage...
Rating
4.9
feedback
4,429
chart
#289
All reviews
June 30, 2025
Le service client ne fait absolument rien pour vous aidez.. J'ai un un agent qui s'appelle Tobias, aucune aide de sa part, aucune comprehension et aucun effort pour qu'il puisse m'aider.. je vous déconseille cette application. / Customer service does absolutely nothing to help you. I have an agent named Tobias, no help from him, no understanding and no effort to help me. I do not recommend this application.
Hi William, We sincerely apologize for the difficulties you experienced with our support. Your feedback is invaluable, and we’re truly sorry for any frustration or inconvenience caused. As soon as we received your review, our Customer Success Lead reached out to you directly to better understand your concerns and ensure a prompt resolution. We’re glad we could connect via WhatsApp and work closely with you to resolve the issue to your satisfaction. At Avada, we are committed to supporting our merchants and continuously improving our service. Your experience has already led to additional training for our support team, and your case was handled as a top priority. If you have any further questions or need support in the future, please feel free to reach out directly—we are always here to help. Thank you again for your feedback and for giving us the chance to address your concerns. Best regards, Avada Team
June 29, 2025
Kevin and Anivia were super helpful to trouble shoot an issue and get it resolved. Great app, great service!
June 26, 2025
Die Avada SEO App ist ein absolutes Muss für jeden Shopify-Nutzer! Sie erleichtert die SEO-Arbeit enorm – intuitiv, zeitsparend und effektiv. Besonders hervorheben möchte ich den hervorragenden Support: In meinem Fall hat sich June um mein Anliegen gekümmert – kompetent, schnell und super hilfsbereit. Ich wünschte, ich hätte diese App schon früher entdeckt – sie hätte mir viel Zeit und Mühe erspart. Vielen Dank an das gesamte Avada-Team – und ein besonderes Dankeschön an June!
June 25, 2025
My experience was not great, I would not recommend this app or the pro plan.
Hi, Thank you so much for using our app. We are truly sorry to hear that your experience with our app did not meet your expectations. At Avada, we always strive to deliver the best experience to our users, and we regret that you didn’t have the chance to fully explore the app’s features or see the expected results before deciding to uninstall. We noticed that only a few features were used, mainly the Speed Up and Image Optimization modules. Our app works as a comprehensive SEO tool, offering various features to help you optimize your store's on-page SEO and loading speed. However, it does require some involvement in terms of setup and usage to deliver the best results, as it does not operate fully automatically. 1. Regarding Speed Optimization You were using the Basic mode, which has minimal impact on performance. The Pro Plan offers more powerful tools, such as Turbo Mode, which applies deeper optimization techniques to your theme. If you're concerned about theme impact, the Pro Plan also allows you to request a manual speed-up performed by our technical team. We ensure all optimizations are done on a duplicate theme and do not affect your store’s functionality. 2. Regarding On-Page SEO Upon checking, I saw that Google Structured Data (GSD) hasn’t been configured yet. This feature can enhance your store’s visibility on SERPs and build more trust with customers through better indexing and display in search results. Additionally, several other advanced features like image alt text optimization, sitemap generator, broken link manager and more have not yet been utilized. These tools can provide significant long-term benefits for your SEO. If you’re open to it, we’d love the opportunity to walk you through these features and help you make the most of the app. We’re here to assist and ensure you have a smoother, more effective experience moving forward. We are looking forward to hearing back from you! Warm regards, Daisy
June 25, 2025
it is a great app really helpful and their customer support is so great i had talked to one of their customer support member judy she was so kind and explained me everything about the backlinks checked my website if it was indexed or not and also told me what are the necessary steps i can take to improve my SEO! judy thank you so much once again
June 25, 2025
I’ve been using the AVADA SEO Suite for a while now and appreciate the overall value, especially the support from the team. Penelope has been friendly and responsive during this recent ticket. We’re currently still finalizing the task, but I’m hopeful it will be resolved well. Looking forward to completing the setup soon!
June 25, 2025
Love the app, it's very useful and easy to use. It gives you answers to all the questions you might have in the FAQ. I contacted Penelope to help me with structured data features and she was very friendly, helpful, fast and efficient.
June 25, 2025
Début avec l'application : installation fluide, présentation ergonomique et service clients très réactif. Les éléments fournis sont pertinents et, même avec la plan de base, permettent d'améliorer plusieurs points essentiels au SEO. Merci encore à Penelope pour son aide.
June 24, 2025
June 24, 2025
I’ve been using the Avada SEO app on my Shopify store for several months now, and I’m genuinely impressed with how effectively it helps improve my product rankings. The app’s features are intuitive and powerful, making SEO optimization manageable even without a deep background in the field. Since implementing Avada SEO, I’ve noticed a steady boost in organic traffic and better visibility across search engines. What really sets this app apart, though, is the customer service. Every time I’ve had questions or needed help with specific issues, the support team responded with remarkable quickness and precision. They don’t just provide generic answers, but they take the time to understand my unique situation and offer tailored solutions that work. It feels like they truly care about my store’s success, which makes all the difference. Overall, Avada SEO is a must-have tool for anyone serious about growing their Shopify business. It delivers real results, and the customer service makes the experience smooth and reassuring. Highly recommend!
June 24, 2025
Excellent support — fast, friendly, and very helpful. Really appreciated the assistance!
June 24, 2025
Great - available 24/7 and they are always happy to help and sort ANY issues
June 23, 2025
Responsive support team. They've helped us pass the Google Core Web Vitals test and improve our site speed.
June 23, 2025
In addition to being an excellent app, questions are answered super quickly and efficiently. In my case, the person who helped me was Christian, who solved my problem in a matter of minutes.