All reviews

Rating Breakdown

  • 5
    95% (3,804 ratings)
  • 4
    3% (112 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    2% (64 ratings)

Reviews with Text

  • 97% (3,902)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 28, 2024

Spectacular app and even better support. Thanks Nim! Solved a problem in 30 minutes my developer couldn't solve in weeks.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

We’re so glad we could assist you quickly and effectively! Your feedback means a lot to us. Let us know if there's anything else we can help with!

5 / 5 Share

Nov. 28, 2024

Store

PLHEART

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Es una excelente aplicación. La usamos para el mejoramiento de la velocidad de la página y no soso nos ha ayudado, sino que el servicio al cliente es el mejor que he visto en una aplicación de Shopify. Atienden 24/7 y siempre con la mejor actitud. En mi ultimo caso Lang me solucionó un gran problema que tenía. En conclusión Avada SEO se las super recomiendo

Store

Giive

Using app

8 months

Total reviews

11

Average rating

4.7

Developer Reply

We’re delighted to hear such positive feedback about our service! It’s always our pleasure to assist you. Don’t hesitate to contact us for further help!

5 / 5 Share

Nov. 27, 2024

Great app, I just had an small issue and they are quickly onto it. Great customer service by Penelope 5*

Using app

6 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your review! We’re glad to have provided quick and effective assistance. Let us know if you need more help!

5 / 5 Share

Nov. 26, 2024

Avada SEO Suite has been an amazing tool for optimizing my Shopify store. The features are easy to use and highly effective. The customer support is outstanding—Ricky was incredibly helpful, friendly, and quick to assist with my questions. Highly recommend this app to anyone looking to improve their site’s SEO!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We’re delighted to hear that Ricky and the features of Avada SEO Suite have been so helpful for optimizing your store. Reach out anytime you need further support!

5 / 5 Share

Nov. 26, 2024

Pró plan, excelente support they help me incresing my google page speed score :)

Store

Mimo's

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We’re thrilled to hear that our Pro plan and support helped improve your Google Page Speed Score. Let us know if you need further assistance!

5 / 5 Share

Nov. 26, 2024

Lydia - Really quick responses to my questions! Very accommodating. All resolved quickly.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the kind words! We’re happy to have resolved your concerns quickly. Feel free to reach out anytime for additional support.

5 / 5 Share

Nov. 25, 2024

Very knowledgeable, still trying out the app but the support is great!

Using app

About 23 hours

Total reviews

3

Average rating

5.0

Developer Reply

We’re happy to hear you’re enjoying the app and support so far! Thank you for sharing your positive feedback.

5 / 5 Share

Nov. 24, 2024

I'm new to this app so i had a question about something and Ricky was absolutely the best she solved the problem right away ill definitely be using this app for a long time

Using app

About 6 hours

Total reviews

4

Average rating

5.0

Developer Reply

We’re so glad Ricky could assist you promptly! Thank you for trusting us, and we look forward to supporting you further.

5 / 5 Share

Nov. 24, 2024

Love their service, easy to use. And Tiana is great!

Using app

2 days

Total reviews

3

Average rating

3.7

Developer Reply

We appreciate your feedback! We’re delighted to hear Tiana’s support made such a positive impact. Let us know how we can continue to assist.

5 / 5 Share

Nov. 23, 2024

تطبيق جيد يساعدك في تحسين متجرك على محركات البحث لمتجرك انصح به وايضاً لديهم خدمة عملاء تساعدك في كل شيء شكرا لكم

Using app

10 months

Total reviews

8

Average rating

5.0

Developer Reply

شكراً جزيلاً على رأيك الإيجابي! نحن سعداء لأن التطبيق وخدمتنا ساعدوك في تحسين متجرك. نحن هنا دائمًا لدعمك!

5 / 5 Share

Nov. 22, 2024

Very quick response, Judy is very nice and relieves our problems quickly!

Store

Eunoia

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the great feedback! We’re thrilled Judy could respond quickly and solve your issues. Don’t hesitate to reach out if you need any more assistance!

5 / 5 Share

Nov. 22, 2024

5 Stars – Outstanding Support from Penelope! I am beyond impressed with the support I received from Penelope at Avada. She not only resolved my critical issues quickly and efficiently but also provided me with valuable tips that have greatly improved my setup. Her expertise, friendly approach, and attention to detail made the whole process seamless and stress-free. It's rare to find such outstanding customer service these days. Thank you, Penelope, for going above and beyond – you're a true asset to the team! Highly recommended!

Store

HODL.ag

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the amazing review! We’re delighted Penelope provided such outstanding support and valuable tips. Your recommendation means the world to us—we’re always here to help!

5 / 5 Share

Nov. 22, 2024

The basic functions are available. Nim of the customer service department was very patient in solving my problems.

Store

Septree

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re so glad Nim could patiently assist you in solving your problems. Feel free to reach out if you need any more help!

5 / 5 Share

Nov. 22, 2024

Melody really helped me get setup and fixed some critical issues with their team within 30 minutes. This product is really terrific, the kind of great you really don't want your competitors using!! Rad tool! A+

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the amazing review! We’re thrilled Melody and the team could help you get set up and resolve issues quickly. We’re always here to support you—don’t hesitate to reach out!

5 / 5 Share

Nov. 21, 2024

I requested help with my site speed and other issues and Ricky was so helpful and polite. I really appreciate his help. I dont know anything about designing a website or coding or anything of that nature so I was completly lost. Thanks to people like Ricky who make things easier. He's a great guy. Thank you

Using app

About 11 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We’re so glad Ricky could help you with your site speed and make things easier. Let us know if you need further assistance!

5 / 5 Share

Nov. 21, 2024

Lydia was so helpful! So lucky to have found Avada SEO!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We’re so happy Lydia could assist you. Don’t hesitate to reach out if you need anything else!

5 / 5 Share

Nov. 21, 2024

The support was very enthusiastic, throughout the day. My problem has been thoroughly handled.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re thrilled our team could handle your problem thoroughly and enthusiastically. Reach out anytime!

5 / 5 Share

Nov. 20, 2024

excelente ayud

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

¡Gracias! Nos alegra saber que tuviste una excelente experiencia con nuestra ayuda. Estamos aquí para ti siempre.

5 / 5 Share

Nov. 20, 2024

Still testing it out on its free trial, but they are genuinely so helpful. There is no learning curve, you should just be able to plug it in and go. It's an amazing tool but I am waiting to see if there are any results. Tiana is extremely helpful, even at 11pm on a Thursday, which works for me because my schedule needs to be flexible, so I love that their office online hours are so broad. Everywhere you look on the app, it invites you to contact them if you need anything. Even if you feel like you should just tough it out and figure it out on your own, give the customer service a try and send them a message because who knows how much time they can save you! I love the customer service.

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the detailed feedback! We’re so glad Tiana and the team could provide flexible and helpful support. Let us know if you need anything else!