All reviews

Rating Breakdown

  • 5
    94% (4,039 ratings)
  • 4
    3% (121 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (66 ratings)

Reviews with Text

  • 97% (4,125)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 26, 2025

Easy to track your pages and recommends fixes to help site run smoother. Very helpful customer service who explains how to fix things. My support advisor, Ricky responded quickly and answered my questions.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear our tracking and recommendation features helped your site! Ricky and the team appreciate your feedback. πŸ’‘

5 / 5 Share

Feb. 26, 2025

Penelope helped really quick. Thanks to her.

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your review! Penelope will be happy to hear that she helped you quickly. πŸš€

5 / 5 Share

Feb. 26, 2025

Avada SEO is a must-have app for any Shopify store! It’s packed with valuable tools that have completely transformed my website. From improving content structure to compressing images and boosting site speed, this app does it all. The difference in performance is incredible. What really stands out, though, is the support team – they’re unbelievably responsive and solve issues within minutes. I can’t recommend Avada SEO enough to anyone looking to optimise their store. It’s a game-changer!

Store

ScrubMe

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

We love hearing that our app transformed your website and that our support team provided fast solutions! Thanks for recommending Avada SEO! 🌟

5 / 5 Share

Feb. 25, 2025

This app is very good. I love their customer support. (Kevin helped me solve the problem very well)

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! 😊 We're glad Kevin could help resolve your issue smoothly. If you ever need assistance, we're here for you! πŸš€

5 / 5 Share

Feb. 25, 2025

The support team was excellent and extremely fast in resolving any issues I encountered. They were always responsive, professional, and eager to help, which made the whole experience smooth and stress-free. Thanks so much to everyone for their hard work and dedication!

Using app

Over 1 year

Total reviews

8

Average rating

4.5

Developer Reply

We appreciate your feedback! πŸ’™ Our support team is always happy to help and ensure a stress-free experience. Thanks for trusting us! ✨

5 / 5 Share

Feb. 25, 2025

Kevin was amazing at helping me with my issues in terms of SEO optimization as well as providing me discounts and guiding me to saving more money for the features I've been looking for.

Using app

About 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your review! πŸ™Œ Kevin is indeed amazing at guiding customers through SEO optimization. We're here anytime you need! πŸš€

5 / 5 Share

Feb. 24, 2025

The service is very good, i would like to speed up the web, and Mia the support team got my back, they work on the our theme and stuff i don't know to optimize it. anyway, thank you and i will keep on using it

Using app

6 days

Total reviews

3

Average rating

4.0

Developer Reply

We're happy to hear that Mia and the team had your back! πŸ’™ Let us know if you need more guidance in optimizing your website. πŸš€

5 / 5 Share

Feb. 24, 2025

Tiana was awesome and helped me out - made it so easy!

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

So glad to hear that Tiana was able to assist you easily! πŸ’« Thanks for your support, and let us know if you need anything! 😊

5 / 5 Share

Feb. 24, 2025

My experience with Avada was just brilliant! The support team (especially Christian) helped me right from the beginning fixing a very specialized Google SEO problem I had with my store. And I didn't even pick a payed-plan, yet !!! They really took their time to help me and were very kind throughout the whole process! Thank you, Christian and Team! I can really recommed this App!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! πŸ’™ Christian and the team always go the extra mile to help. We're happy to have you on board! πŸš€

5 / 5 Share

Feb. 24, 2025

So far so good. Only downloaded a few days ago but it's a very self explanatory app and I'm making changes which appear to be improving the site, according to Avada. Not sure yet if Google will rank me better! But most of all the help staff (like Penelope) are very warm and helpful.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

We’re thrilled that you're having a great experience! ✨ Keep optimizing, and if you need help, Penelope and the team are here! 😊

5 / 5 Share

Feb. 23, 2025

Ricky has been super helpful. Great customer service and has helped me a lot with all my questions. Highly Recommend. Thank you.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your review! 😊 Ricky is fantastic at customer support, and we’re always here to help whenever you need! πŸ’™

5 / 5 Share

Feb. 23, 2025

I contacted Avada support this afternoon regarding an issue with missing FAQ's showing on product pages. Mia and Ricky were extremely helpful and very quick (within a few minutes) in resolving this issue for me. They checked my settings and pointed me in the right direction to fix it. It was all explained very well to me and all my questions were answered. They sent screenshots for clarity too. Excellent service. Thank you so much!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

We’re so glad Mia and Ricky could assist you quickly! πŸ† Your satisfaction is our top priority. Let us know if you need more help! πŸš€

5 / 5 Share

Feb. 23, 2025

Nice assist thank you melody

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! 😊 We're glad Melody could assist you. Let us know if you need any more help! πŸš€

5 / 5 Share

Feb. 23, 2025

good support

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your feedback! πŸ’™ Happy to hear you had a great support experience. Let us know if you need anything! 😊

5 / 5 Share

Feb. 23, 2025

tiana is very cooperative in over all guidance appreciated her and tool is good

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your kind words! πŸ™Œ Tiana is amazing, and we’re happy she could help. Let us know if you need further assistance! πŸš€

5 / 5 Share

Feb. 23, 2025

They helped me with what I needed and resolved my concerns 100%

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

So happy to hear that we could resolve all your concerns! πŸŽ‰ We're always here if you need anything else. πŸ’™

5 / 5 Share

Feb. 22, 2025

Thank you Tiana and William for helping me out with the Meta tag query I had. I managed to get the right solution in a very quick time.

Using app

About 3 years

Total reviews

4

Average rating

4.5

Developer Reply

We’re delighted that Tiana and William could assist you with the meta tag query! If you ever need more help optimizing your SEO, we’re always here. πŸš€

5 / 5 Share

Feb. 22, 2025

Lang and the team are fantasticβ€”this is what customer service should be! Over the past two weeks, I've learned so much. They always respond promptly and explain everything clearly. I highly recommend this app to anyone looking to drive organic traffic to their website.

Store

Mugsie

Using app

18 days

Total reviews

3

Average rating

3.7

Developer Reply

Your words mean a lot to us! Lang and the team are truly dedicated to helping merchants succeed. Thank you for your recommendation! πŸš€

5 / 5 Share

Feb. 21, 2025

Nim was very helpful, and very friendly with my schema issues i was having on collections

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re happy to hear that Nim was able to assist with your schema issues. Let us know if you need any more help! 😊

5 / 5 Share

Feb. 20, 2025

Otimo atendimento e explicaΓ§Γ£o precisa.

Using app

8 months

Total reviews

11

Average rating

5.0

Developer Reply

Obrigado! Ficamos felizes que nosso suporte tenha te ajudado. Estamos sempre aqui se precisar! πŸš€