Avada SEO Speed Image Optimize
Shopify SEO - On-page audits, Site Performance optimization
Rating
4.9
feedback
7,678
chart
#101
All reviews
Rating Breakdown
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March 21, 2024
Perfect performance, great support by (Esther) and (Will) technician, friendly and fast in resolution of the issues. A product and support service I can only advise to everyone that want the best for their store and business!
March 20, 2024
While developing a website with many moving pieces, challenges and inexperience, I found myself in need of assistance with optimization. I went with Avada and I am glad I did. The service is easy to use and if there are any issues customer service was quick to get it resolved. I reached out to the customer support team, Esther replied within 1 minute and resolved multiple issues I've encountered within 10 minutes. Esther was a monumental help in a space where time is of the utmost importance. Esther even gave me some honest feedback on my website which is a HUGE deal. Thank you Esther and the Avada team for making these challenges a little easier.
March 20, 2024
I am a faily new online store owner and didn't know how to go about optimizing my website speed. Lydia and Anivia has been so helpful the entire time and really took their time to explain everything to me step by step.
March 20, 2024
I was head over heals with the app after installing, then I got some fantastic customer service from Lydia and Anivia and now the love is official! Great app with fast, friendly, and knowledgable customer service.
March 20, 2024
communication: 5 stars solution: 5 stars helpful: 5 stars service speed : 5 star I highly recommend
March 20, 2024
The Tresmaya Team extends heartfelt gratitude to Liz and the entire team for their invaluable support and dedication throughout the process of optimizing our store. Their unwavering patience, exceptional assistance, and prompt responses made all the difference. We deeply appreciate their commitment, which went beyond expectations, spanning over two days to ensure everything was set up flawlessly. Thank you, Liz, and the entire team, for your outstanding contributions to our success. We truly recommend working with them. Additionally, we're delighted to highlight that we utilize the majority of their apps, and our experience has been nothing short of exceptional. We are throughly satisfied with their performance and functionality.
March 20, 2024
Had some issues setting up some new features for my website. Lydia and the technical team were amazingly fast in responding and fixing the issues. Thumbs up to Avada Team!
March 20, 2024
Lydia is great fast response and great at giving knowledge for understanding certain concerns. Highly recommend
March 20, 2024
Great customer support, Esther and Maison assisted me with fixing several of the tech difficulties I was experiencing.
March 19, 2024
Esther and maison have a Good assistance, patience, answers questions well, thank you for your support
March 19, 2024
I am writing to express my sincere appreciation for the outstanding customer service provided by Tiana during my recent interaction with your company. Her professionalism, attentiveness, and dedication truly made a significant difference in my experience. From the moment I reached out with my inquiry, Tiana demonstrated an impressive level of expertise and genuine concern for addressing my needs. She took the time to listen attentively to my concerns and went above and beyond to ensure that they were promptly and effectively resolved. Her courteous demeanor and willingness to assist left a lasting impression on me. Moreover, Tiana's patience and willingness to clarify any questions I had were exemplary. She demonstrated an exceptional understanding of your company's products/services and was able to provide clear and concise explanations, which helped me navigate through the process seamlessly. In today's fast-paced world, where exceptional customer service is increasingly rare, Tiana's commitment to excellence truly stood out. She is a valuable asset to your team, and her dedication to ensuring customer satisfaction reflects positively on your company. Please extend my heartfelt gratitude to Tiana for her outstanding service. Her professionalism and genuine care have undoubtedly earned my trust and loyalty as a customer. I look forward to future interactions with your company, knowing that I can always rely on exceptional service like hers. Thank you once again for providing such an exceptional standard of customer care. Warm regards, Gary NJPH Best Selling
March 19, 2024
Support staff is responsive and solves pagespeed detection issues and seo's.
March 19, 2024
Thank you for your support, Ms. Hana is very helpful, you helped me a lot, thank you.
March 19, 2024
The set up was pretty easy and simple. I got stuck at one point and asked for help, my support, Hana, was quick and gave accurate responses and issue was solved. So far, so good!