All reviews

Rating Breakdown

  • 5
    95% (4,192 ratings)
  • 4
    3% (122 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (71 ratings)

Reviews with Text

  • 97% (4,281)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 23, 2025

I contacted Avada support this afternoon regarding an issue with missing FAQ's showing on product pages. Mia and Ricky were extremely helpful and very quick (within a few minutes) in resolving this issue for me. They checked my settings and pointed me in the right direction to fix it. It was all explained very well to me and all my questions were answered. They sent screenshots for clarity too. Excellent service. Thank you so much!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

We’re so glad Mia and Ricky could assist you quickly! 🏆 Your satisfaction is our top priority. Let us know if you need more help! 🚀

5 / 5 Share

Feb. 23, 2025

Nice assist thank you melody

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! 😊 We're glad Melody could assist you. Let us know if you need any more help! 🚀

5 / 5 Share

Feb. 23, 2025

good support

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your feedback! 💙 Happy to hear you had a great support experience. Let us know if you need anything! 😊

5 / 5 Share

Feb. 23, 2025

tiana is very cooperative in over all guidance appreciated her and tool is good

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your kind words! 🙌 Tiana is amazing, and we’re happy she could help. Let us know if you need further assistance! 🚀

5 / 5 Share

Feb. 23, 2025

They helped me with what I needed and resolved my concerns 100%

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

So happy to hear that we could resolve all your concerns! 🎉 We're always here if you need anything else. 💙

5 / 5 Share

Feb. 22, 2025

Thank you Tiana and William for helping me out with the Meta tag query I had. I managed to get the right solution in a very quick time.

Using app

About 3 years

Total reviews

4

Average rating

4.5

Developer Reply

We’re delighted that Tiana and William could assist you with the meta tag query! If you ever need more help optimizing your SEO, we’re always here. 🚀

5 / 5 Share

Feb. 22, 2025

Lang and the team are fantastic—this is what customer service should be! Over the past two weeks, I've learned so much. They always respond promptly and explain everything clearly. I highly recommend this app to anyone looking to drive organic traffic to their website.

Store

Mugsie

Using app

18 days

Total reviews

3

Average rating

3.7

Developer Reply

Your words mean a lot to us! Lang and the team are truly dedicated to helping merchants succeed. Thank you for your recommendation! 🚀

5 / 5 Share

Jan. 23, 2026

Ricky was very helpful, and very friendly with my Meta title code issues.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re happy to hear that Nim was able to assist with your schema issues. Let us know if you need any more help! 😊

5 / 5 Share

Feb. 20, 2025

Otimo atendimento e explicação precisa.

Using app

8 months

Total reviews

11

Average rating

5.0

Developer Reply

Obrigado! Ficamos felizes que nosso suporte tenha te ajudado. Estamos sempre aqui se precisar! 🚀

5 / 5 Share

Feb. 20, 2025

This app has significantly improved my site speed, and I couldn’t be happier with the results. The support from Kevin and Toby was outstanding—quick, knowledgeable, and incredibly helpful. Highly recommended!

Using app

About 9 hours

Total reviews

2

Average rating

5.0

Developer Reply

We’re glad to hear our support team, especially Kevin and Toby, were able to assist you! Thank you for your kind words and recommendation. 😊

5 / 5 Share

Feb. 20, 2025

Excellent customer support ! Tiana helped me resolve all my issues and also helped in increasing the speed of my website.

Store

Rioz

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

We’re so happy to hear that Tiana was able to help you resolve your issues and improve your website speed! Let us know if you need further assistance. 😊

5 / 5 Share

Feb. 19, 2025

I've only just downloaded the app but the support is top-notch with assistance straight away to help me understand key issues with our site and resolve them. I am hopefully long-term the app will be a valuable addition to our store.

Using app

About 1 hour

Total reviews

27

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that our support team was able to assist you right away. If you ever need any more help with your store’s SEO and performance, don’t hesitate to reach out. 🚀

5 / 5 Share

Feb. 19, 2025

Lydia war eine hervorangende Support und konnte mein Anliegen innhalb von wenigen Minuten erledigen!

Using app

2 days

Total reviews

4

Average rating

4.3

Developer Reply

Vielen Dank für Ihr tolles Feedback! Es freut uns sehr zu hören, dass unser Support-Team Ihr Anliegen so schnell lösen konnte. Falls Sie weitere Unterstützung benötigen, sind wir jederzeit für Sie da! 😊

5 / 5 Share

Feb. 19, 2025

The staff is very friendly. They will assist me with some unsolvable problems and arrange technicians to help solve them. Thank you very much!!!!

Using app

Over 1 year

Total reviews

9

Average rating

5.0

Developer Reply

We really appreciate your positive review! Our team is always here to tackle even the toughest challenges. Let us know if you ever need further assistance. 💪

5 / 5 Share

Feb. 18, 2025

If i could give 20 stars i would, i have used other Seo apps and nothing compares to this crowd for help, customer service and the app is great. any problems they help with the whole website . Worth every penny . Ricky, Max, Melody, Kevin , sorry if i forgot anyone else and their technicians. They know everything about not just their app but the whole shopify app and are willing to help . Nothing too small or big. Fantastic company with brilliant staff, thanks a million. Our Website is faster than it would every be we just have to finish own own content on it. Thanks again for all the help

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Wow, your review made our day! 🌟 We’re so glad to hear that our team could provide the best support for your SEO journey. Thank you for trusting us, and if you ever need anything else, we’re here for you!

5 / 5 Share

Feb. 18, 2025

Lydia and Anivia were great help to me! Heavily recommend!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

We truly appreciate your kind words! 💖 Lydia and Anivia are thrilled to know they could assist you. If you ever need any more help, we’re always here.

5 / 5 Share

Feb. 18, 2025

It's always a pleasure asking for support with Avada - they fix any issue I have come across, the features are worth every penny and the support team are brilliant! Melody and a technician helped me this evening and it was a breeze!

Using app

10 months

Total reviews

3

Average rating

4.7

Developer Reply

We’re so happy you had a smooth experience with our support team! 🌟 Our goal is to make your SEO journey as effortless as possible. Thank you for your recommendation!

5 / 5 Share

Feb. 18, 2025

Avada SEO is awesome, I'm not going to lie, it makes me smile, it makes me laugh, it makes my webpage better! Melody is the GOAT! She helped with confidence and happiness. 10/10 would recommend this app.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Melody is indeed amazing! 🎉 Thank you for your wonderful review—our team is always happy to help. Let us know if there’s anything else we can do for you!

5 / 5 Share

Feb. 18, 2025

Julianna was most helpful, great knowledge of the product and was able to explain it very well to me. Any questions I had were answered promptly and with patience. I look forward to using the optimizer and seeing what results I can bring to my site

Using app

31 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind feedback! We’re delighted to hear that Julianna was able to assist you so well. Hope you enjoy using the optimizer! 🚀

5 / 5 Share

Feb. 18, 2025

Tiana was very kind and helpful when we contacted her for support, thank you

Store

VESNA

Using app

10 days

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your feedback! 😊 We’re glad Tiana could provide the help you needed. Let us know if we can assist you further!