Avada AI SEO Image Optimizer

very helpful

I would like to take a minute to thank Kevin and Anivia, they are super strong in technical. Was having an issue in SEO, they fixed it for me in the same day. I will rate 10-star if I could.

The best customer service. Useful app.

I'm compelled to write a review because of the shocking and pick-pocketed service I received. Firstly, I would rate this app a MINUS. I had to put one star, otherwise the review can't be submitted. I'm not going to rant a long review - but I will say these 3 key points why I'm disgusted with their service: 1) I paid for the Pro Plan features for 1 year up front. 6 months into the plan, the company withdrew all features and moved me onto the Free Plan. I raised this crucial point of 'I paid for this plan and still have 6 months left', and they told me to 'pay for the Pro Plan again if I want those features'. I never got those features again, so I cut my losses and deleted the app. 2) I thought I was making headway with getting them to understand my position with a man named CHRISTIAN from their customer service department. He said all the right things but failed to reinstate the plan properly which I paid for. Eventually he ceased any communication with me, then that told me everything! 3) The app itself was full of issues shortly after using it for a few weeks. I raised every issue I came across, only to be told 'it's Shopify's fault'. I made it very clear to them, every app I have through Shopify works works fine, even after any updates... except yours! They stuck to their excuse for the duration of my unfortunate experience until I left. My experience is clearly not everybody's experience when you look at the reviews, but there are some who have had a similar bad experience like mine, so that leaves me to end this review by saying: Avada - you done me wrong, and you know you done me wrong! I know Karma will come back to bite you for your two-bit customer service and pick-pocketing ways!

good

easy to use and fast customer support, Ricky is lovely to communicate with and reactive :)

Avada SEO is an absolute game-changer! The app's functionalities are top-notch, making it incredibly easy to optimize my website for search engines. But what truly sets Avada SEO apart is its outstanding customer support. I needed to add a snippet to my site, and Christian helped me immediately—quick, professional, and extremely knowledgeable! It’s rare to find such responsive support these days. If you’re looking for a powerful SEO tool with amazing features and first-class customer service, Avada SEO is the way to go! Highly recommend!

This is one of the best apps I have come across as a non-technical person to help develop my website. The support is second to none and the ease of optimising my site has been more enjoyable than a chore! thank you! Tiana and William have specifically fixed an issue within a matter of minutes that I had been trying out for weeks! polite, great communication and a pleasure to work with!

A very helpful app for all kinds of seo things. Support staff Mia is very helpful and dedicated.

I wanted to take a moment to thank you Ricky for your hard work in addressing the SEO issues on my website. Ricky expertise has made a significant impact on improving the visibility of my pages. I really appreciate the thorough approach Ricky took in resolving everything, from optimizing the meta tags and content to ensuring the site is more search-engine-friendly. Your attention to detail and the recommendations you provided have truly enhanced my site's SEO performance. The improvements are already noticeable, and I'm excited to see even better results in the coming weeks. Thanks again for your dedication to getting everything in top shape. I look forward to working with you again if any further optimization is needed.

非常好 我接待我的客服是Lang，因为软件没有用于 Web 性能优化的一键式解决方案，但他们可以帮助我人工审核和调整网站的 Core Web Vitals 性能，真是太好了，没有推卸，不帮助我，十分感谢Lang

Very happy with the app and the support provided by the Avada team, especially Melody who addressed some problems I had with image lazy load

Very efficient, fast and friendly assistance. Thanks to Penelope and Andrew for their help

I cannot thank Brian enough for his exceptional help in fixing my website and optimizing my SEO. From the moment we started working together, Brian was professional, knowledgeable, and incredibly efficient. He not only identified and resolved issues on my site but also implemented key strategies to boost its visibility and performance. His expertise in SEO is truly impressive, and he tailored everything to fit the specific needs of my business. Brian’s dedication to ensuring everything ran smoothly, along with his clear communication, made the entire process stress-free. If you're looking for someone who is not only skilled but also genuinely cares about your success, I highly recommend Brian. He went above and beyond, and my website is now better than ever!"

Great support team, very responsive. Love how the app not only shows you WHAT needs to be optimized, but also explains HOW to fix it. HIGHLY RECOMMENDED.

An excellent software with customer service that is always available, fast, and professional. Nim, who assisted me, was very professional and helpful

Once again the staff at Avada are great always on point and getting things done again thank you regards Alyce sanditoes.com.au