All reviews

Rating Breakdown

  • 5
    94% (4,042 ratings)
  • 4
    3% (121 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (66 ratings)

Reviews with Text

  • 97% (4,128)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 4, 2024

Support team is very quick and helpful. Ricky was very helpful

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We’re happy to hear the support team, especially Ricky, was quick and helpful. Thank you!

5 / 5 Share

Oct. 3, 2024

Excelente app, ayudo mucho a mi sitio y el soporte tecnico es genial, en especial Tiana, super recomendable

Store

YoungMi

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

¡Gracias por tu comentario! Nos alegra mucho que Tiana y el equipo hayan podido ayudarte con tu sitio.

5 / 5 Share

Oct. 3, 2024

I recently had the pleasure of working with the Avada SEO team to optimize my online store, and I couldn’t be more satisfied with the results. From the very beginning, their team showed a deep understanding of SEO and tailored their approach to the specific needs of my business. They helped improve our website’s search visibility, resulting in increased organic traffic and better rankings. Not only were they professional and efficient, but they also took the time to explain the process, making it easy for me to understand the changes being made. Their communication was top-notch, always responsive and transparent. Thanks to their expertise, our site’s performance has dramatically improved, and we’ve seen a noticeable uptick in customer engagement and conversions. If you're looking for a knowledgeable and dedicated SEO team, I highly recommend Avada – they truly deliver outstanding results! Thank you, Avada SEO team, for your incredible support!

Using app

15 days

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're thrilled our team could help improve your store’s performance and SEO. We're here whenever you need us!

5 / 5 Share

Oct. 3, 2024

Great app and excellent support team. They helped me fixed my issue quickly.

Store

K9 Unit

Using app

About 1 month

Total reviews

9

Average rating

5.0

Developer Reply

Thanks for your kind words! We’re happy to hear our support team could resolve your issue quickly.

5 / 5 Share

Oct. 3, 2024

Great support!

Using app

8 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you! We're glad you're happy with the support!

5 / 5 Share

Oct. 2, 2024

I love the customer service. If I have any questions about the updated function, they respond fast. Here thanks Tiana, for helping me set up Google structured data within 5 minutes, with no wait time.

Using app

Over 3 years

Total reviews

4

Average rating

4.0

Developer Reply

Thank you! We're glad Tiana could help set things up so quickly for you. We appreciate your continued support.

5 / 5 Share

Oct. 2, 2024

Great app overall, SEO audits provide a friendly score which assists in selecting which pages/elements of pages need to be optimised. We have had many support sessions over the past few weeks whilst making changes to our store and the customer support has been excellent. Wait times have always been minimal and the issue/question has been sorted every time. Our most recent issue regarding .jpg to .webp conversion was sorted within 20 minutes by Ricky on live chat.

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Thanks so much for the feedback! We're thrilled Ricky could help resolve your issue swiftly. We’re always here to support you!

5 / 5 Share

Oct. 2, 2024

Optimised my Shop and gave a boost to a lot of my listings. Recommend to try Avada, very useful. The Customer Care is very quick and responsive, thank you Ricky for your time.

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the recommendation! We’re glad Ricky could assist and help boost your listings.

5 / 5 Share

Oct. 2, 2024

This app is excellent, and the customer service is brilliant too. I dealt with Mia today and she went out of her way to help me with a few queries. Efficient, friendly and informative. Thank you.

Using app

Almost 4 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re happy Mia could provide excellent service and help with your queries.

5 / 5 Share

Oct. 1, 2024

Sehr gute App, die auf einfache und logische Weise hilft SEO merklich zu verbessern. Die App ist sehr gut im Shop eingebunden. Kann ich nur empfehlen.

Store

TomHats

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für Ihre Empfehlung! Es freut uns, dass die App Ihnen hilft, Ihr SEO zu verbessern.

5 / 5 Share

Oct. 3, 2024

very good thank you tiana

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you! We're happy Tiana could assist you.

5 / 5 Share

Oct. 1, 2024

Tiana helped me many times with different problems, always helpful and giving quick responses. Tiana me ajudou bastante com vários problemas que tive, sempre muito prestativa e respondendo rápido.

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Obrigado pelo seu feedback! Estamos felizes que Tiana pôde ajudá-lo rapidamente.

5 / 5 Share

Oct. 1, 2024

Fantastic support! Has guided me through the various problems with our site and Mia has been a great support throughout the process. Can really recommend this app.

Store

Dimoda

Using app

12 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the kind words! We're glad Mia could guide you through the process and support your site.

5 / 5 Share

Oct. 1, 2024

Great and fast support from Christian and his technician Doris. Love it!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review! We’re glad Christian and Doris could provide fast support.

5 / 5 Share

Oct. 1, 2024

I must say that I am amazed every time again with the speed of response and resolution of issues. Surely have seen a number of issues resolved by Lydia and Andrew resulting in the SEO suite working as it should. Haven't encountered this speed of response/resolution with any other app. Chapeau Team Avada

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your amazing feedback! We’re thrilled that Lydia and Andrew could consistently provide fast and effective support.

5 / 5 Share

Oct. 1, 2024

Very Transparent and eay to operate APP. Lydia have been very helpful as always

Store

Griiham

Using app

3 months

Total reviews

5

Average rating

3.4

Developer Reply

Thank you! We're glad to hear that Lydia has been helpful, and we appreciate your kind words about the app.

5 / 5 Share

Oct. 1, 2024

I’ve been using AVADA SEO: Image Optimizer for my Shopify store, and I am extremely impressed! The app is fantastic for improving SEO, speeding up the site, and optimizing images seamlessly. What truly stands out is their personalized support-especially Ricky, who provided outstanding assistance. Ricky went above and beyond to ensure my store was fully optimized, offering tailored solutions to my specific needs. I highly recommend AVADA for anyone looking to improve their store’s performance with exceptional customer support!

Using app

7 days

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for your great review! We’re happy Ricky could provide personalized support and help optimize your store.

5 / 5 Share

Sept. 30, 2024

Amazing support from Penelope and technician Anivia. My request was dealt with quickly, leaving me able to manage the rest of my business! Thanks!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad Penelope and Anivia could assist you quickly and help you manage your business smoothly.

5 / 5 Share

Sept. 30, 2024

awesome customer support thanks for your help Tiana

Using app

13 days

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for your kind words! We’re happy Tiana could help with your support needs.

5 / 5 Share

Sept. 30, 2024

Using app

20 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your feedback! We're thrilled you're enjoying the app and support.