All reviews

Rating Breakdown

  • 5
    95% (4,192 ratings)
  • 4
    3% (123 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (71 ratings)

Reviews with Text

  • 97% (4,282)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 10, 2024

Very good app, has many necessary functionalities, support is fast, nice and reliable - for me Christian is the best!

Using app

About 1 month

Total reviews

7

Average rating

5.0

Developer Reply

We appreciate your feedback! It’s great to hear that Christian and our app’s functionalities have been helpful. Don’t hesitate to reach out whenever you need assistance!

5 / 5 Share

Dec. 10, 2024

Ma première expérience avec Avada m'a superbement surpris je m'attendais pas à un conseiller à l'écoute rapide et efficace merci beaucoup à Christian qui a résolu plusieurs soucis. Vous avez à faire à de vrai personne et non à des robot je vous le recommande

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Merci infiniment pour votre retour détaillé ! Nous sommes ravis que Christian ait pu résoudre vos soucis rapidement. Votre recommandation signifie beaucoup pour nous.

5 / 5 Share

Dec. 9, 2024

Very convenient and easy to use. Excellent customer service.

Using app

13 days

Total reviews

4

Average rating

5.0

Developer Reply

We’re delighted to hear you find the app convenient and our support team helpful. Feel free to contact us anytime – we’re always here for you!

5 / 5 Share

Dec. 8, 2024

As someone with little to no knowledge in IT, I was initially overwhelmed by the process of optimizing my site. However, Kevin has been an absolute lifesaver. He was incredibly patient, walking me through each step with clear explanations and ensuring I understood what was happening. Thanks to his support, I was able to improve my site’s performance with ease. I truly appreciate his expertise and exceptional service

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

We’re so pleased to hear how Kevin’s support made a difference for your site’s optimization! Our team is here whenever you need more guidance or help.

5 / 5 Share

Dec. 8, 2024

Support is the most important part of any product and this company has great support. I worked with Mia then Ricky and they both rocked.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We’re thrilled that Mia and Ricky could deliver the support you needed! Your satisfaction means the world to us. Let us know if you ever need further assistance.

5 / 5 Share

Dec. 7, 2024

The customer service is top-notch, I was with Ricky and he helped me with the indexing feature, he was super calm and invaluable. Truly recommended.

Using app

5 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for recommending us! Ricky and the team are so pleased they could assist you with the indexing feature. If you ever need additional support, feel free to let us know!

5 / 5 Share

Dec. 6, 2024

I had a few questions about Avada Performance and Tiana explained and help me solve some issues that I had with the page. Thank you! She was really great help!!! Very knowledgeable!!!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re glad to hear Tiana was able to clarify things for you! Our team is always here to ensure your site’s performance and speed are at their best. Don’t hesitate to reach out for more assistance!

5 / 5 Share

Dec. 6, 2024

top!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re delighted to hear you’re enjoying the app. If you ever need further assistance, feel free to reach out anytime!

5 / 5 Share

Dec. 6, 2024

Thank you so much Penelope for your thorough help!

Using app

About 1 hour

Total reviews

13

Average rating

5.0

Developer Reply

Thank you for your kind words! Penelope and the team are always ready to assist you with any challenges. Let us know if you need further support.

5 / 5 Share

Dec. 5, 2024

Avada makes it easier to get your SEO dialed in. As someone who has been working in SEO for over 10 years, Avada streamlines my job, making it easier for me to make changes and see improvement in our search results. Judy and Toby were great when we contacted their chat support and took care of my question right away. Very responsive and easy to work with, highly recommend!

Using app

4 months

Total reviews

12

Average rating

4.6

Developer Reply

We’re so pleased to know that Avada has made a positive impact on your SEO and workflow. Our team, including Judy and Toby, are always here to help with anything you need!

5 / 5 Share

Dec. 11, 2024

I’ve been using this SEO app for a while now, and I’m really impressed with how it helps optimize my site. The features are user-friendly, and I’ve already seen an improvement in my search engine rankings. What really stands out, though, is the customer support. Lang was incredibly helpful and answered all my questions with great detail. Every time I needed assistance, Lang was quick to respond and made sure I understood everything clearly. Highly recommend this app for anyone looking to boost their SEO!

Using app

27 days

Total reviews

11

Average rating

4.6

Developer Reply

We’re so pleased to know that Avada has made a positive impact on your SEO and workflow. Our team, including Judy and Toby, are always here to help with anything you need!

5 / 5 Share

Dec. 5, 2024

The Avada SEO app is super easy to use and has really helped improve my store's search rankings. Features like bulk editing and image optimization are great. The support team is fantastic – big thanks to Lydia for her quick and helpful assistance! Highly recommend!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your wonderful review! It’s great to hear that Lydia and our features have helped improve your rankings. Let us know if you need more tips or support!

5 / 5 Share

Dec. 4, 2024

The app itself has a lot of great tools built into it and they are very intuitive. The other thing that I like about this app is their support. They have a chat support agent on duty 24/7 and they respond usually within 60 seconds. If they aren't able to personally fix something, they escalate to another team who seem to get onto it immediately. The few times I have had to get help from their higher tiered support, I will let them know the issue, go to bed and when I wake up the next morning, it was fixed within a few hours or less of the request. Generally the chat support is able to fix things right on the spot in a few minutes. They really deserve 6 stars. I have the Pro Plan and I feel it is worth the reasonable cost.

Using app

20 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your detailed feedback! We’re thrilled you’re enjoying the app and the 24/7 support. If you need any further assistance, don’t hesitate to get in touch.

5 / 5 Share

Dec. 3, 2024

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

Great support, helping me to further understand this app and its functionalities.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're glad you found our support helpful! It's our goal to ensure you have a smooth and insightful experience. Reach out if you have more questions.

5 / 5 Share

Dec. 3, 2024

ricky is amazing, he answers all my questions, solves my problems, keep it up mate, thanks.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for recognizing Ricky’s efforts! We're always here to provide quick and effective solutions. Reach out anytime.

5 / 5 Share

Dec. 3, 2024

The app is working great for my website! Support has been very helpful as well. Mia was excellent in helping me solve my issue. Much recommended!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

We're so pleased to hear that the app is working well for you! Mia will be thrilled to know she made a difference. Thank you for recommending us!

5 / 5 Share

Dec. 2, 2024

Tiann was so helpful and patient allowing me to understand SEO better and giving above and beyond guidance - App itself is super helpful and powerful and very easy for a newbie like me to use

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear that Tiana's support made a difference! Helping you feel confident with SEO is what we strive for. Thank you for trusting us, and we're always here for any further guidance!

5 / 5 Share

Dec. 2, 2024

Good support :)

Using app

6 days

Total reviews

10

Average rating

3.2

Developer Reply

Thanks for your kind words! We're happy to have assisted you. Don't hesitate to contact us if you need any further help! 😊

5 / 5 Share

Dec. 1, 2024

Ricky and Max best customer support helper

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your kind words! We're so glad Ricky and Max could assist you effectively. We're here for you anytime!