All reviews

Rating Breakdown

  • 5
    94% (4,042 ratings)
  • 4
    3% (121 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (66 ratings)

Reviews with Text

  • 97% (4,128)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 29, 2024

great support Melody

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad Melody provided great support!

5 / 5 Share

Sept. 28, 2024

I received the best support. I am truly impressed. I highly recommend this app and the support staff.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your glowing review! We're thrilled to hear that our support team impressed you. Don't hesitate to reach out if you need anything in the future!

5 / 5 Share

Sept. 28, 2024

Great app and impeccable support. Lydia and Maison saved my day.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your kind words! We're so happy that Lydia and Maison could help you. We're always here if you need further assistance.

5 / 5 Share

Sept. 28, 2024

Great support Ricky helpt me alot!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We're glad Ricky was able to help you out. Let us know if you need more support anytime!

5 / 5 Share

Sept. 28, 2024

New to all this and was having a few problems but Hana has helped me navigate what needs doing, i feel much more informed and ready to make my website better. Nothing was too much trouble and was reminded i can ask for help anytime. Amazing customer servive.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're glad Hana could guide you through and make things easier. If you need help at any time, we're always here!

5 / 5 Share

Sept. 27, 2024

The app is working fine so far. The support team helps me whenever I need help. I recommend the app

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! We're glad the app is working well for you and that our support team has been helpful. We're always here if you need any further assistance!

5 / 5 Share

Sept. 27, 2024

great customer service very quick thank lydia by the way

Store

Whotex

Using app

43 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your kind words! We're happy that Lydia was able to assist you quickly. Feel free to reach out anytime you need more help!

5 / 5 Share

Sept. 27, 2024

Audrey and Toby provided exceptional customer service. They addressed all of my questions with great attention to detail and clarity, ensuring that I felt fully informed throughout the process. Their responsiveness was impressive, with answers delivered promptly, making the entire experience smooth and efficient. I truly appreciate their professionalism and the quick assistance they provided!

Using app

About 17 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your thoughtful feedback! We're thrilled that Audrey and Toby provided exceptional service and made the experience smooth for you. We're always here to help with any further questions you might have!

5 / 5 Share

Sept. 26, 2024

I am not good at do the SEO,but when I using this app,it helps me a lot. And all the members of the team are very nice and patient.

Using app

24 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind review! We're glad the app is helping with your SEO and that our team has been patient and supportive. Let us know if you need any more assistance!

5 / 5 Share

Sept. 26, 2024

The best seo app I've ever tried, very fast and helpful support (especially Mia)

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your amazing feedback! We're thrilled to hear that Mia and the team provided fast and helpful support. Let us know if you need anything else!

5 / 5 Share

Sept. 26, 2024

Thanks Hana for all the help

Using app

Over 1 year

Total reviews

3

Average rating

2.3

Developer Reply

Thank you for your feedback! We're happy Hana was able to assist you. Let us know if you need any further help!

5 / 5 Share

Sept. 25, 2024

La atención de Mia es muy buena, muchas gracias, tienen un servicio al cliente de alta calidad a pesar de que tu no pagues.

Store

Neogold

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Muchas gracias por tu comentario positivo. Nos alegra saber que el servicio de Mia fue de alta calidad. ¡Siempre estamos aquí para ayudarte, aunque el servicio sea gratuito!

5 / 5 Share

Sept. 25, 2024

I've been using this software for a while now, and it has truly exceeded my expectations. The user interface is intuitive, and the features are exactly what I need to improve my productivity. What stands out even more is their customer support team(Tiana and Toby). Anytime I had a question or ran into a minor issue, they were quick to respond, incredibly helpful, and went above and beyond to ensure everything was resolved smoothly.

Using app

7 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Dec. 2, 2024

Wir hatten ein Aktivierungsproblem einer Funktion, Lydia hat uns direkt geholfen. Mit einem Gastzugang hat sie sich in unserem Shopify-Onlineshop das Problem angesehen und einfach erklärt, wie es zu lösen ist. Vielen Dank an Lydia und den Support!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Vielen Dank für Ihr tolles Feedback! Es freut uns, dass Hana und das Team das Problem schnell angegangen sind. Wir sind immer für Sie da, um bei allen Problemen zu helfen!

5 / 5 Share

Sept. 22, 2024

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2024

Je recommande Avada SEO. Simple d'utilisation, rapide et efficace pour améliorer votre SEO et la rapidité de chargement de votre site grâce à un audit SEO ainsi que de nombreux outils d'optimisation. Service client au top ! J'ai eu la chance de discuter avec Ricky qui a rapidement répondu à ma demande.

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 6, 2025

The Avada Help is amazing. It is very, very fast with regular people, no bots. Gives me all I want to know and solutions. I was attended by CHRISTIAN, he was very professional and polite. Was a pleasure to be supported by Avada. Swift and Gold! 5 STARS FOR CHRISTIAN too.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 21, 2024

Very fast and friendly customer service. Problem solved immediately. Everyone was very nice and friendly, especially Christian ;). The app is also ideal for good SEO.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2024

Ricky at Avada has been an invaluable resource for us. From the moment I reached out for help, he demonstrated a level of professionalism and expertise that made a significant difference in our experience. We were facing several challenges with our website, and I felt overwhelmed trying to navigate the issues on my own. Thankfully, Ricky stepped in and quickly assessed the situation. He patiently walked me through the necessary fixes, explaining each step along the way. His clear communication and willingness to ensure I understood the process were truly commendable. Not only did he help resolve the technical problems, but he also took the time to teach me effective strategies for promoting our website. His insights into digital marketing and best practices were eye-opening, and I left the conversation feeling empowered and equipped with new knowledge. Overall, Ricky’s support went beyond just solving issues; he genuinely cared about our success and provided us with the tools we need to grow. I can't thank him enough for his assistance and guidance!

Store

DGC

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled that Ricky was able to assist you and make a difference in your experience. We're always here to help if you need anything else!

5 / 5 Share

Sept. 20, 2024

Ricky hielp goed

Using app

About 22 hours

Total reviews

1

Average rating

5.0