All reviews

Rating Breakdown

  • 5
    95% (4,114 ratings)
  • 4
    3% (122 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (68 ratings)

Reviews with Text

  • 97% (4,197)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 23, 2024

Excellent app & customer service. Ricky , Tiana and the team are very responsive and helped to speed up my store. Thanks

Using app

23 days

Total reviews

6

Average rating

3.7

Developer Reply

Thank you for your kind words! We're glad Ricky, Tiana, and the team could assist you. We're here whenever you need help!

5 / 5 Share

Oct. 23, 2024

atendimento rapido

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Obrigado! Ficamos felizes que tenha gostado do nosso atendimento rápido!

5 / 5 Share

Oct. 22, 2024

Tiana was very helpful and was able to answer my questions.

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad Tiana could assist you. We're always here if you have more questions!

5 / 5 Share

Oct. 22, 2024

Merci à Kévin et Melody pour leur aide précieuse. Super app.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Merci beaucoup! Kevin et Melody seront ravis d’entendre cela. Nous sommes heureux que vous aimiez notre app!

4 / 5 Share

Oct. 22, 2024

very helpful indeed

Store

CAMFM

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your feedback! We're glad you found the app helpful. We're here if you need anything else!

5 / 5 Share

Oct. 21, 2024

If you don't use Avada, then you need to. It's the best app that I've ever used in any web/SEO page. I use it on all my sites, like www.bvwjewelers.com to name just one. It's amazing and the support is amazing too.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic feedback! We’re thrilled to hear that you love using our app across your sites. We’re always here to support you!

5 / 5 Share

Oct. 21, 2024

Great support and great product! Christian and Toby did a phenomenal job helping us fix an issue we were totally lost on! Highly recommended app!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We’re so happy to hear that Christian and Toby could help! Thank you for the recommendation, and we’re here if you need anything else!

5 / 5 Share

Oct. 21, 2024

App and support is excellent. I worked with Penelope, Raymond, Kevin, Christian and the rest of the team and was so impressed with the response and knowledge to help get my site SEO ready. Thank you Avada team!!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're glad Penelope, Raymond, Kevin, and Christian could assist you. We're always here to help with your SEO needs!

5 / 5 Share

Oct. 21, 2024

Tiana and Anivia Top

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Grazie mille! Tiana e Anivia apprezzano il tuo commento. Siamo qui per aiutarti sempre!

5 / 5 Share

Oct. 20, 2024

Seems good so far. Customer support is very quick to respond. Ricky was helpful.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We're glad Ricky was able to help, and we’re here if you need anything else. Enjoy using the app!

5 / 5 Share

Oct. 20, 2024

The app is awesome which help me optimize the speed load for the website, also the customer support team and IT team make it really quick that help me boost more sale after using the apps. Thank you Avada team and I highly recommended.

Store

Slumblr

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

We’re so glad to hear the app and support team helped you optimize your website! Thank you for the recommendation, and we’re always here to assist!

5 / 5 Share

Oct. 20, 2024

This app is great, even the free plan has a lot of features. The customer service of this app is very responsive, I am very grateful to Ricky, he helps me a lot of questions, he is professional and accurate, it really helps me a lot!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We’re happy that Ricky was able to help you. We’re always here to provide the best support possible!

5 / 5 Share

Oct. 18, 2024

I had an excellent experience working with Ricky. He was extremely helpful and professional throughout the entire process. His expertise and friendly attitude made everything go smoothly. I highly recommend his services and appreciate his dedication. Thank you, Ricky!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to hear that Ricky was able to assist you effectively. Thank you for the recommendation, and we look forward to working with you again!

5 / 5 Share

Oct. 18, 2024

Not really a rating of the app, but the customer support was very good and honest with us. Kevin was helpful in answering the questions presented.

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear Kevin could assist you with your questions.

5 / 5 Share

Oct. 18, 2024

Great support

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

We appreciate your review! Happy to know you received great support.

5 / 5 Share

Oct. 18, 2024

The app is very helpful, I can't tell how deeply it influences the search results for users yet, but it offers a lot of tweaks and tips for SEO enhancement. The support team is very friendly and prompt, I'm grateful to Christian for his fast help with my inquiry.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your detailed feedback! We're glad Christian could assist you, and we hope you continue to benefit from the app's SEO features.

5 / 5 Share

Oct. 18, 2024

Ricky was very helpful

Using app

About 1 hour

Total reviews

7

Average rating

5.0

Developer Reply

Thank you! We're glad Ricky could assist you.

5 / 5 Share

Oct. 18, 2024

Avada SEO Tools simplifies SEO management with features like meta title/description control, sitemap creation, and schema markup. It's user-friendly, ideal for beginners, though it lacks advanced capabilities of dedicated SEO plugins.

Store

Thepatr

Using app

37 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your thoughtful review! We're glad to hear that Avada SEO Tools has been helpful for your SEO management, and we appreciate your feedback on the advanced features.

5 / 5 Share

Oct. 17, 2024

Ricky was extremely helpful and answered all my questions. Every time I have an issue, they always help me!

Using app

Over 1 year

Total reviews

11

Average rating

5.0

Developer Reply

Thanks for your continued trust in Ricky and the team! We're always happy to assist.

1 / 5 Share

Oct. 17, 2024

Impressed by the 4.9 rating, I installed this app on the 5th and allowed theme customization to enhance speed. Suddenly, conversions dropped, but our developer fixed it on the 7th. The next day, all our listings vanished. Reporting to Avada revealed their theme customization was causing errors with our filter app, which Avada then rectified. The website's speed improved by 0.5 seconds, yet errors persisted, leading to significant revenue loss. The support agents were responsive but consistently denied any issues caused by their app. Meta could not retrieve URL parameters, resulting in a dead ad performance. After uninstalling Avada, the problems ceased. I advise caution or avoidance when considering installation.

Using app

12 days

Total reviews

6

Average rating

4.3

Developer Reply

Dear Espanshe Team, I want to sincerely apologize for the disruptions you experienced while using Avada SEO Speed Image Optimize. It is never our intention to cause any inconvenience that might affect your store's performance, and we fully understand how important it is for your business to operate smoothly. Upon review, it appears that the speed-up feature may not have been fully compatible with certain apps you are using, which contributed to the issues you faced. While the feature is designed to enhance performance, we understand that there can sometimes be trade-offs, and unforeseen interactions with other apps may occur. Please rest assured that this is a rare case, and we are constantly working to ensure our app is compatible with as many third-party apps as possible. In instances where compatibility issues arise, these can typically be resolved by disabling specific features, allowing your site to return to normal functionality. Also, our technical support team is always available to assist, ensuring that the app integrates seamlessly with your store's setup. Your feedback is valuable to us, and we are committed to refining the app to prevent similar issues in the future. Thank you again for your feedback, and we look forward to assisting you in the future should you give us another chance. Best regards, Esther Customer Success Lead