MP Size Chart & Size Guide
Reduce returns with customizable size chart & fit recommender
Rating
5.0
feedback
778
chart
#286
All reviews
Review RSS Feed
Jan. 5, 2024
Jasmine was very helpful! Immediate assistance with showing a size chart in the correct position on the product page. Simple and to the point, very responsive, would recommend! Thank you Jasmine :)
Dec. 31, 2023
The app does not work I've tried it on two different storefronts. And customer support Is not helpful. It only has so many 5 stars because the customer support makes you put in a 5-star review after making you get in contact with them because the app wasn't working in the first place.
Dear Intrepid store owner, We want to extend our sincere apologies for the inconvenience you've experienced with our app. Your feedback is incredibly important to us, and we're committed to resolving any issues you may have encountered. We understand that you've faced challenges with the app not working on two different storefronts and that our customer support fell short of meeting your expectations. We genuinely apologize for any frustration this may have caused. We'd also like to address your comment about our customer support and the 5-star reviews. We do not intend to pressure users into giving positive reviews. Our goal is to collect genuine feedback to enhance our services. I'm sorry if there was any misunderstanding in this regard. Your satisfaction is our top priority, and we're here to work towards a resolution. If you could share more details about the challenges you faced, we'll do our best to rectify the situation. Thank you for bringing this to our attention, and we appreciate your patience as we work towards a positive resolution. Best regards, Avada support team
Dec. 15, 2023
The app didn’t work perfectly right away, but the customer service and the developer were really good at solving the problem. Now it works great!
Dec. 15, 2023
Excelente aplicación, muy buen soporte, tenía un inconveniente con mi tema y me lo solucionaron en segundos. Muy buena atención!
Dec. 12, 2023
Hana was a pleasure to work with, she handled my concerns very quickly and efficiently
Dec. 10, 2023
Great app and the support team is very helpfull
Using app
About 3 hours
Total reviews
1
Average rating
5.0
Dec. 6, 2023
Hana helped me really well and quickly, when having a question about the shop settings. So thanks for that!
Nov. 28, 2023
Abby and Gideon were fantastic at helping us get the charts showing on our product pages! Amazing customer service
Nov. 21, 2023
I really like this app , i used many times and the customer support very helpful . your employee her name is Esther very nice and very helpful . i really appreciate your efforts
Nov. 11, 2023
It works well and allows you to perfectly indicate the sizes for each of the products separately. Support is very responsive!
Nov. 7, 2023
They have been very helpful with the integration process, especially Hana! We recommend.
Nov. 5, 2023
Perfect quick customer service. Any help you need they're there to assist, a must have app for clothing shops. Thank you Liz.