All reviews

Rating Breakdown

  • 5
    95% (726 ratings)
  • 4
    4% (27 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 98% (745)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 25, 2022

App is very useful, and the Support team works so efficiently, they help me solve all the problems with short time.

Using app

6 months

Total reviews

6

Average rating

4.8

5 / 5 Share

April 22, 2022

Very usefull for adding multiple size charts. Needed some help implementing but Candace supported me wonderfully. Would recommend!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2022

Wonderful app and very responsive team. Rodger quickly attended to my needs. I love the customization in the app.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2022

Work very well as it is. Just tried their support the first time to make the size guide appear at 1 of the product and it's fixed within 1-2 minutes of my first message. However, the size guide may not appear once in a few months, we just have to save it one more time for all to appear. Still 5-star worthy.

Using app

Over 1 year

Total reviews

9

Average rating

4.8

5 / 5 Share

April 20, 2022

Love this app, the support is great and very helpful. Esther was very helpful with the small issue I was confused on. My problem was solved. Thank you

Store

Defend

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2022

V good app. Drake helped me for 6 hours but made sure i was happy. keep it up. recommend this to all

Store

GymX

Using app

Over 1 year

Total reviews

13

Average rating

4.6

5 / 5 Share

April 17, 2022

Simple and effective, very helpful support Liz solved my problem in minutes, would recommend to anyone that needs a size chart

Store

POKIEY

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 15, 2022

Great customer service. Abby helped me with all the questions I had and solved my issues in no time.

Using app

40 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2022

Easy to use on your own with minimal help and easy to integrate. Costumer support is also very helpful if needed.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2022

The staff's service is really numbered and attentive, and the response is also very timely. This software also has a full range of features and is recommended.

Store

Atbuty

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2022

Liz replied to my chat right away and said what I wanted to change was possible and she'd handle it.

Using app

9 months

Total reviews

3

Average rating

4.7

5 / 5 Share

April 12, 2022

Needed support and i've used they built-in chat within the app and they answered instantly. They also fixed the problem i had in under 2 minutes. Absolutely wonderful. Thank you for your work!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2022

I will recommend this app to all clothing brands. I was really impressed by the quick assistance given by their customer care associate - Esther

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2022

App is very good and easy to use for applying the right size chart to the right product. Had an issue with images and Drake was able to help me through it immediately.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2022

Thanks for the very quick reply and for helping me fix the issue. I am very happy with the customer service!! Thank you

Store

Obiono

Using app

12 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi, I'm Jasmine from AVADA Support Team. I'm sorry to hear that you didn't have a good experience with our app. Our team has fixed the issue for you with the highest priority. The size chart is showing properly on your site now. Please check your mailbox to get our update. We hope to have more chances to discuss things further. Best regards, Jasmine

5 / 5 Share

July 28, 2022

07/28/2022 Update Review: Shopify's new apps dashboard update is still causing difficulties in uploading images into AVADA's sizing chart program. However Juliana from customer support was able to upload a picture I needed updating as well as providing a link to bypass the need to use Shopify's apps dashboard to access the AVADA app and by doing so I am no longer have issues uploading images whenever I need to. You're a lifesaver Juliana! Thank you again! 07/26/2022 Update Review: Shopify's apps dashboard update had made it nearly impossible to upload images I need into the AVADA app. Thankfully Hakeem from AVADA was able to provide a service to upload an image I needed to update. Hopefully Shopify can fix their new apps dashboard integration issue they did asap so I don't have to go to AVADA customer service every time I need to do an image upload. 04/14/2022 Update Review: I followed up with one of the developers named Marcus and he has been extremely helpful in setting up on how I would like the sizing chart to look like both in desktop view and mobile view. Keep in mind to use screenshots and a picture editing software to better describe visually on how you would want the sizing chart to look like as close as possible to. Excellent communicate & service by Marcus and thank you again. Remember to be patience with the developers about your request as these things may take some time to work on. 04/07/2022 Original Review: The app at first seems complicated but after messing with it I was able to setup the template in a way to display the sizing charts with an image of a product. There is still some work to be done however Jasmine from the support chat has been very helpful with my request on how I would like the sizing chart pop-up window to appear so I am looking forward to the results soon. Thank you Jasmine!

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 11, 2022

Love this app. The support team ( Abby, Candance ) is always able to assist me if I have any questions or concerns. User friendly and Highly Recommended

Using app

11 months

Total reviews

4

Average rating

4.3

5 / 5 Share

April 3, 2022

Love this app. Candace the assistant was there to help me through every step. Very user friendly app & customer service was even better!!

Using app

40 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

April 1, 2022

Easy to use and amazing super responsive customer service team! They can assist in placement on PDPs easily

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 31, 2022

Esther customer service is very good. The support were also quick and helpful in helping us! A great free extension to meet our requirement and the support from Esther is so friendly and prompt fixed our issue in minutes with his help.

Using app

About 2 hours

Total reviews

3

Average rating

5.0