All reviews

Rating Breakdown

  • 5
    96% (747 ratings)
  • 4
    3% (25 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 98% (761)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 25, 2021

This is the perfect app to help our customers recognize our sizing. The tab as well as the icons are very visible, and easy to install. Support was there in less then two minutes to help out without taking all day. Thanks so much. I really appreciate the hard work.

Using app

5 months

Total reviews

28

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

Love this app! It has really helped my business. their costumer support is 10/10! im happy with it.

Store

CAINTÉ

Using app

3 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Feb. 6, 2024

Had some hiccups with the functioning of the app with ad blockers, but the support staff are very helpful and quick (although there are obviously delays due to differences in time zones). Overall the app does a good job at displaying the sizing charts, it's just a little fiddly to get the hang of in the beginning. Had some issues with the size charts not displaying after a website theme change, but this was sorted in a timely and professional manner by Hana and Toby. Very grateful for their help.

Store

Booley

Using app

Over 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 15, 2021

excellent app i love it so much it helps me a lot to measure my customers clothes size and reduces returns...

Using app

About 1 hour

Total reviews

14

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

Brilliant app. Easy to install and configure. When we inadvertently changed something in the theme, their support team fixed the problem within minutes.

Using app

8 months

Total reviews

8

Average rating

3.0

5 / 5 Share

Oct. 8, 2021

Merci pour votre réactivité, l'app est réparé ! -- L'application fonctionnais très bien, facile d'utilisation presque parfaite si elle ne s'était pas mise a ne plus fonctionner.. impossible d'éditer les campagnes existante, blank page et ne se display plus sur les pages de produit :( pouvez-vous fixer le problème ?

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Daisy here I am so sorry for the issue you encountered! We've taken your feedback seriously and have made some changes to fix the issue. The app is up and your size guide is back now. We understand your disappointment with the experience you have encountered. It’s important to us that our customers are more than satisfied and we would like an opportunity to hear from you again once the issue is resolved. Please check your email to get our update. Thank you so much for your support! Best regards, Daisy

1 / 5 Share

Oct. 6, 2021

Stops working after you publish the campaign. You cannot edit existing campaigns - keeps refreshing to a blank page. This has happened on two separate stores too.

Using app

9 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hello, Thank you for taking the time to leave us a review. I'm sorry to hear that you didn't have a good experience with our app. Our team has fixed the issue for you with the highest priority. Please check your mailbox to get our update. We hope to have more chances to discuss things further. At AVADA we'd want nothing more than to have our app work flawlessly for shoppers and give you the best support service we can. Best regards, Daisy

5 / 5 Share

Oct. 5, 2021

great app. free to use and has all the features you would want in a size guide. their customer support is also great. they even made video tutorials to help my specific problem!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 27, 2021

The customer service is excellent. Problems fixed within minutes. It was easy to integrate with Shopify.

Using app

6 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 23, 2021

easy to use, the free version fits my demands. had an issue but they were quick to reply and fix the problem

Store

Gerali

Using app

5 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 13, 2021

aplicativo muito bom e gartuito, ajudou muito na conversão, as tabelas não tem um visual muito bonito, e é um pouco dificil de configurar, mas vale a pena

Using app

3 months

Total reviews

5

Average rating

3.4

Developer Reply

Hi, Thank you so much for your kind and detailed review. We really appreciate that. I have sent you a follow up email to make sure everything is working well in your end. And I hope to hear more of your feedbacks to improve our app. Kindly check your inbox. Thank you!

5 / 5 Share

July 14, 2022

THE BEST APP! great customer service and is highly recommended! Jasmine helped us a lot while setting up the app. They helped me so much throughout setting up process.

Using app

10 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

This app surely does the job. Support is great. I highly recommend it. I tried several size apps but certainly this is the best!

Store

MARSAY

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2021

Very efficient! The personal is nice too! I had a technical problem, and i just wrote them, and they solve it for me in one second! Love it so much!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2021

This review is a shout-out to the outstanding Avada support team. As a new customer to the size chart tool, I found myself stuck and submit a help ticket which was responded to quickly and thoroughly. The support team got me back on track. I am so impressed with the support that I am now looking at implementing their email marketing platform. Yes, I would recommend Avada to a friend.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 9, 2022

Hana was super helpful and fixed my problem straightaway , The app is super easy to use and the best part its free. Would highly recommend to anyone who is looking for a size chart on their ecommerce website

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 16, 2021

We used this app to add a size chart to our website, which was especially important since we were adding Plus Sizes to our product offering. The AVADA Customer Service team was SOOOO helpful! They responded to my inquiry extremely quickly, and continued to help until we were 100% satisfied with the app integration. We really believe this app will make for a better customer experience when shopping on our website, and I know that I am continue to reach out to the AVADA team for quick and thorough support. 5/5 would recommend to a friend!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2021

Absolutely perfect for our needs! The app is super customisable and there's epic support, highly recommend it.

Using app

About 7 hours

Total reviews

12

Average rating

4.5

5 / 5 Share

Aug. 9, 2021

This app provide the size chart function and it help our web look amazing. Especially for the fashion industry .

Store

Kaier

Using app

About 19 hours

Total reviews

6

Average rating

3.0

5 / 5 Share

Aug. 3, 2021

Great app, especially when you have a lot of products with different size charts. Super easy to set up, very impressed with the app and the fast response from the team on my question. Thank you.

Using app

4 days

Total reviews

3

Average rating

4.3