AOV.ai Free Gifts BOGO & BXGY
Sell more with purchase, Free Gifts, BOGO, Discount, BXGY
Rating
4.9
feedback
611
chart
#444
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
19%
-
Less than a day
35%
-
Less than a month
23%
-
Less than a year
22%
-
More than a year
1%
Reviews Summary
The app receives overwhelmingly positive reviews from users, with many praising the ease of use, effectiveness in running campaigns, and exceptional customer support. Users appreciate the flexibility in creating different types of campaigns, the extensive customization options, and the positive impact on conversion rates and average order value. Customer support representatives like Susan, Tiffany, and Jasmine are highlighted for their quick responses, patience, and efficiency in resolving issues. However, there are a few reviews mentioning initial setup difficulties and the need for support intervention, which could be improved to ensure a smoother user experience.
Highlights
Review RSS Feed
All reviews
Dec. 16, 2025
Jasmine es muy diligente y amable, me guio en todo el proceso para activar la app en mi website, excelente.
Dec. 15, 2025
I've used this app a few times to run Buy X Get Y sales and it always works great. The customer service is always around to help and they'll fix any issues that arise.
Dec. 14, 2025
App did not work out of the box, and required support intervention. This is a Built for Shopify app that does not work. Apps like this need to work out of the box in 2025. Extra star because support was helpful but far too slow to resolution.
Hi there, It’s Lydia here, Customer Success Lead from the AOV.ai Support Team. Thank you very much for taking the time to share your feedback regarding the app. First of all, please accept our sincere apologies for any inconvenience the app may have caused, as well as for the delay in assisting you over the weekend. Based on our initial investigation, it appears that you may have used a subscription product as the gift product, which caused it to not work correctly. If possible, we would truly appreciate the opportunity to assist you further with the setup and make things right. As a gesture of goodwill, we would be happy to offer you 3 months of free usage of the app, giving you ample time to fully test and evaluate its performance. During this 3-month period, I will personally provide priority, one-on-one support as the team lead to ensure the app is configured correctly and works smoothly according to your requirements. I have also sent you a separate email with more detailed information regarding this issue. Please kindly check your inbox and let us know your thoughts when you have a moment. We truly hope you can consider granting us a second chance to support you better. Looking forward to hearing from you soon. Best regards, Lydia
Dec. 13, 2025
We’ve tried several apps for these types of campaigns, and this one has been the best so far. It works exactly as expected. The setup is straightforward, the app is flexible for different campaign types, and the widget is easily customizable and looks great - which is a big plus for us. The support team is excellent. Susan was incredibly helpful - she responded quickly, solved our issue within minutes, and patiently answered all our questions. Great experience overall. Highly recommend!
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