Rating

4.9

feedback

826

Reviews

chart

#496

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    18%
  • Less than a month
    27%
  • Less than a year
    44%
  • More than a year
    2%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, highlighting the exceptional customer support provided by the team. Users consistently praise the quick response times, helpfulness, and professionalism of the support staff, mentioning specific team members like Hana, Audrey, Sonny, and Jasmine. The app itself is described as fantastic, easy to use, and customizable, with features like setting up BOGO deals, free gift campaigns, and upselling promotions. Users appreciate the user-friendly interface and the ability to tailor campaigns to their brand's needs. However, there are a few mentions of minor issues or bugs encountered during setup, but these were promptly addressed by the support team.

Highlights

Exceptional customer support with quick response times and helpful staff
App praised for being easy to use, customizable, and offering features like BOGO deals and free gift campaigns
Positive feedback on user-friendly interface and ability to tailor campaigns to match brand's needs
Minor issues or bugs encountered during setup promptly addressed by the support team
Specific team members like Hana, Audrey, Sonny, and Jasmine mentioned for their outstanding assistance

Rating Breakdown

  • 5
    95% (781 ratings)
  • 4
    3% (25 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 21, 2025

great

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2025

Let me shout this from the rooftops: AVO's support team redefines responsiveness! When I hit a snag setting up site-wide BOGO deals, I got a live chat reply in under 5 minutes – at 2AM my time! Their genius? The synced chat/email system lets me start troubleshooting via chat and continue by email without repeating myself.

Store

Higoods

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2025

good app and good support

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2025

This app is fantastic and exactly what I wanted!! Elle helped me set it all up and it looks great. Highly recommend :)

Using app

20 minutes

Total reviews

9

Average rating

5.0

5 / 5 Share

April 17, 2025

Everything good so far and I had a great and super fast support from Abby to make the campaign works! Thank you!

Using app

2 days

Total reviews

2

Average rating

5.0

All reviews

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