AOV.ai Free Gifts BOGO & BXGY
Sell more with purchase, Free Gifts, BOGO, Discount, BXGY
Rating
4.9
feedback
608
chart
#431
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
19%
-
Less than a day
35%
-
Less than a month
23%
-
Less than a year
22%
-
More than a year
1%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the efficient functionality and excellent customer support provided by team members like Susan, Tiffany, Kyle, Macy, and Annie. Users have highlighted how the app has led to increased sales volume, higher average order value (AOV), and smooth integration with Shopify. The support team is commended for being responsive, patient, and helpful in assisting users with setup, customization, and resolving technical issues. The app is described as easy to use, intuitive, and effective in creating various promotions like 'Buy X Get Y' or free gift offers. Multilingual support and quick response times from the support team are also appreciated by users. Overall, the app is highly recommended for Shopify store owners looking to enhance their promotions and boost conversions.
Highlights
Review RSS Feed
All reviews
Dec. 14, 2025
App did not work out of the box, and required support intervention. This is a Built for Shopify app that does not work. Apps like this need to work out of the box in 2025. Extra star because support was helpful but far too slow to resolution.
Hi there, It’s Lydia here, Customer Success Lead from the AOV.ai Support Team. Thank you very much for taking the time to share your feedback regarding the app. First of all, please accept our sincere apologies for any inconvenience the app may have caused, as well as for the delay in assisting you over the weekend. Based on our initial investigation, it appears that you may have used a subscription product as the gift product, which caused it to not work correctly. If possible, we would truly appreciate the opportunity to assist you further with the setup and make things right. As a gesture of goodwill, we would be happy to offer you 3 months of free usage of the app, giving you ample time to fully test and evaluate its performance. During this 3-month period, I will personally provide priority, one-on-one support as the team lead to ensure the app is configured correctly and works smoothly according to your requirements. I have also sent you a separate email with more detailed information regarding this issue. Please kindly check your inbox and let us know your thoughts when you have a moment. We truly hope you can consider granting us a second chance to support you better. Looking forward to hearing from you soon. Best regards, Lydia
Dec. 13, 2025
We’ve tried several apps for these types of campaigns, and this one has been the best so far. It works exactly as expected. The setup is straightforward, the app is flexible for different campaign types, and the widget is easily customizable and looks great - which is a big plus for us. The support team is excellent. Susan was incredibly helpful - she responded quickly, solved our issue within minutes, and patiently answered all our questions. Great experience overall. Highly recommend!
Dec. 12, 2025
This app works great and has been a solid addition to our store. The customer support team is consistently quick, helpful, and thorough—always making sure we get to a real solution whenever we hit an obstacle. The customization options are extensive and make it easy for the app to blend naturally with our brand. There are tons of campaign types to choose from, and we've seen a clear lift in conversion and AOV since using it. Highly recommend for anyone looking to boost engagement and performance on their website.
Dec. 12, 2025
Easy to catch up/understand the step by step process specially Tiffany for being patient to our questions.
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